How was it for you?
Great item, would recommend
Lisa
Jun 2013
I had cause to send a Fred Perry bag back for assessment as it very quickly deteriorated. Very impressed with Schuh who not only dealt with my return very quickly but recompensated me the full amount and postage it had caused me to return the item.
pam mortimer
Jun 2013
Arrived very promptly - in time for birthday. Unfortuantely he was unsure about the colour so best to return. Took them to the local convenience shop as per your instructions - couldn't have been simpler or easier. Printed off the returns label and that was it. Definitely use Schuh again.
Ros Clifford
Jun 2013
Fist class, as usual
Paul O'Brien
Jun 2013
ordered Monday, delivered the very next day - excellent service, and free delivery - what more can a customer want? thankyou !
oh yes, the shoes - brill !!
ruth peters
Jun 2013
Best delivery service I've had in a while. I ordered on Sunday after 11pm and I got my shoes Tuesday before 9am!
leonora
Jun 2013
I received my order within only 2 days of buying them for my daughter. She is extremely pleased with them! They are very much in trend, very comfortable and go with almost everything! Thank you for your first class customer service!
William paxton
Jun 2013
Excellent service. Cannot be faulted in any way. Very swift and efficient.
Isobel Macarthur
Jun 2013
Fantastic converse.... fantastic service... fantastic SCHUH loads of pairs of converse best shoes on the planet!
Tracey Maddrell
Jun 2013
very efficient and very pleased with the prompt delivery date
sowlin lee
Jun 2013
1st time using schuh, lovely boots deliverd in 2 days will be back again.
Gemma
Jun 2013
Great prices and great quality delivered very quickly with excellent continued communications from company throughout the ordering process . A++++++++++++++++
S . Buist
Jun 2013
Love my new shoes, fast delivery A*
Michelle
Jun 2013
Amazing customer service. It's the only live help i've used that hasnt driven me crazy! 365 days returns policy is such a bonus.
Will be shopping here more often.
Claire Batty
Jun 2013
Great service,quick delivery defo shop here again:-)
lee smith
Jun 2013
I brought a pair of converses for my toddler in grey and he absolutely loves them! I wouldn't normally write a comment but you have been fantastic in letting me know when my order was coming through, what day and tracking it for me. You kept me up-dated and the goods arrived in just 2 days! I will definately be ordering from you again! Also, free delivery too. Fab. Thank you.
Anna Woodward
Jun 2013
Fathers Day present - fantastic :-) he loves them
Tanya Scott
Jun 2013
Fabulous service. Ordered Saturday evening delivered first thing Monday! Shoes are perfect!
Will definitely be using this service again
Many thanks
Wendy
Jun 2013
I brought these and they arrived super fast excellent service and great value for money. The shoes look and feel great, I like the material as it doesn't stain like the canvas version! They will be a great addition to my wardrobe for summer!
Jamie armstrong
Jun 2013
your customer service was amazing, spoke with Jen through the FB page and I am super delighted at how helpful she was and that I was able to source the shoe which I was having trouble getting anywhere! so TY and well done ! :)
Maria Nugent
Jun 2013
VERY NICE SHOE VERY COMFORTABLE WORTH THE MONEY FAST DELIVERY LOVE SCHUH AND TIMBERLAND THANK YOU YOUR BOTH GREAT. YOU BOTH HAVE A LOYAL CUSTERMER IN ME.
Timothy Ryan
Jun 2013
Excellent service. Very quick and efficient. Delivered early morning 7.00 a.m. before I set off for work. thank you
Margaret
Jun 2013
Fantastic customer service both instore and on website, can't praise highly enough, and fastest delivery ever for an online order. Every one hopes for customer service like this but rarely get it.
Ankle boots are absolutely adorable and are a perfect fit.
Doreen Johnson
Jun 2013
my assistant went beyond normal service as i am disabled i found him an absolutely helpful man his name was david. if all your staff are like him you have as a company you have a good team.
michelle robinson
Jun 2013
My daughter wanted a particular pair of Converse shoes for her birthday in April but were not in stock. Requested email when back in stock which we received at the beginning of June and ordered straightaway to collect in local store and in 2 days had the shoes and a very happy daughter! Excellent service, would definitely buy from website again.
Lorna King
Jun 2013
Great shoes, versatile and very comfortable
DP
Jun 2013
This is the first time buying from this store and i can say that it was very easy and quick to buy.
I would defiantly buy from this store again :)!!!!
jasmin griffiths-lack
Jun 2013
My feedback is with reference to a returns query which was dealt with by telephone. I spoke to a customer services girl "Melissa" who was extremely polite, and helpful. She dealt with my query quickly and efficiently. I would very much like this past on.
Thank you
kathryn woodyatt
Jun 2013
Excellent service. I placed the order in the afternoon and recieved the item the following morning. VERY IMPRESSED.
Barry Hewitt
Jun 2013
Fantastic as always, ordered yesterday and received at 9am this morning :-)
Amanda
Jun 2013
Great service, Item was perfect and delivered on the day I asked for. thank you very much
Liv
Jun 2013
Amazing service from start to finish love my sandals. But the real star of the show is the customer service from Schuh. A+++++++++
David Adamson
Jun 2013
My enquiry meant that I was in contact with 3 of your members of staff one in your Bath store and 2 from Customer services. All three were amazingly helpful, happy and a real pleasure to talk to thank you for making the experience such a great one!
Nicky King
Jun 2013
Excellent!, search everywhere for daps for my little girl, found them finially here. Easy to use website, and free delivery.
Becky cale
Jun 2013
Fabulous service. Shoes arrived the day after placing my order on the website. Thanks!
Chris Slater
Jun 2013
The website was easy to find the shoes that I wanted and the process for the checkout went out really well without any troubles. The shoes came when it was said and the shoes itself was what I wanted and would shop again.
Thu Nguyen
Jun 2013
Fantastic service. Super quick delivery and its free. Really pleased with my new shoes. Going to order another pair in a different colour.
Janice Wallace
Jun 2013
I bought these boots yesterday morning, and they arrived this morning on a standard delivery service!
I utterly adore these boots and have wanted a pair for a while, but have never got round to buying them!
Obviously I only received them this morning, but they have already walked quite far on the school run and I couldn't be happier with them. They give good support and are so very very comfortable.
It might be June but already I am looking forward to autumn! :)
Bryony
Jun 2013
I got the joker convers for my daughter who will be 17 . They are lovely and fit lovely to . I'm very happy with them
Amanda crespi
Jun 2013
Had a very stressful morning on line trying to find shoes for my son on his birthday, that is until i found Emma. Thanks to Emma i have, well with Emma's help! managed to find a size 10 new balance 410 shoe and placed the order, which will be delivered in time for his birthday. I am so grateful to her for helping me, she was fantastic and she definately deserves to be promoted for her excellent skills.
Awen Parry
Jun 2013
Staff really helpful at Oxford street branch, and regular emails from Schuh kept me informed of my delivery, which was very speedy.
Thanks
Heena
Heena
Jun 2013
Very quick and great service. Got constant emails telling me where my package was. Received in 1 day when is said 2-3 days. Very happy
Jo
Jun 2013
brilliant not a bad thing to say about it.
melissa
Jun 2013
Amazing service as usual. If you buy it's free delivery and FREE send back!
You can chat face to face via the web which I have done, and the staff are very helpful.
Spot on.
Ant Neale
Jun 2013
Absolutely fantastic service, very quick delivery very impressed, and will definitely be using this again thankyou
karen hazelhurst
Jun 2013
Amazing customer service!!! Well done
Tessa Hindle
Jun 2013
excellent service, great communication, i knew what was happening with my purchase every step of the way from ordering to delivery, very happy with my rocket dog boots aswell :-)
nicki
Jun 2013
Excellent service only ordered these shoes yesterday and was kept fully updated of the progress of my order maybe other retailers could learn from you . Thank you
Alexandra Healy
Jun 2013
Had my eye on these boots for sometime but couldnt justify the £120. When I saw them nearly half price I couldnt resist. They turned up on time and didn t disappoint. True to size although I have nt worn them out yet due to the time of year. Very pleased with them.
Sam
Jun 2013
Loved my sandals and amazed with ease of transaction.
Pamela Gibson
Jun 2013
really impressed, i chose the standard deliver option and it was delivered to my door within 20hrs after placing my order highly recommended
becca harris
Jun 2013
When my items arrived and they weren't what I'd ordered, I was a bit miffed. However - I can't fault the customer service team - within a few hours of sending them back I've had my postage costs refunded, received an apology voucher for 15 % off my next purchase and had an assurance that my lovely metallic platform trainers are now on their way. Mistakes happen - it won't put me off ordering with you again and I'm grateful to the Schuh staff for sorting it out so quickly:)
Rachel Eichhorn
Jun 2013
Fantastic service, Free delivery, as stated delivery on time, well packed. great Tom's love them. trusted company to deal with, will order another pair. many many thanks. stella.
Stella Serowka
Jun 2013
Very quick delivery, very comfortable Crocband Flip!
Ginta
Jun 2013
My shoes arrived today and they are everything I hoped for and more. I am so pleased. These are my second pair and the service from both your store and on line is exemplary, thank you very much. Can't wait to get another pair!
Sally Loveless
Jun 2013
Great service but I think you should cut down on the number of emails you send. I received six in total from ordering one item. I personally think this is too many.
Laura Cummins
Jun 2013
brilliant delivery time and I love my new Toms.
Saritha
Jun 2013
Super company. Excellent communication though emails. Used several time never disappointed, which is rare. Thanks for great service Rebecca :)
rebecca Varley
Jun 2013
lovely items and arrived a day earlier than expected. Excellent service
janet byrne
Jun 2013
Brilliant service and perfect goods. Thank you.
Mrs Mary Teale
Jun 2013
Love schuh!!
My orders are always here when they say they will be, never a long wait and I just love them!
Jenny priest
Jun 2013
Brilliant service and fantastic goods.
Mary Teale
Jun 2013
Ordered one day delivered the next - what more can you ask.
S Harvey
Jun 2013
quick delivery and comfortable shoes
franki james
Jun 2013
This was my second online order and it was just as easy as the first time. Delivery to store was fast and the updates via email and text were very helpful. Thanks Schuh, will definitely be ordering again!
Lisa
Jun 2013
5 Star service all the way!
First time using this online shop - needed to check stock of a pair of converse so used the "live help" option and it was fantastic to get instant reply online. Am so impressed with the customer services. stock came back in the following day (as indicated by the customer services rep), i ordered on Wednesday for delivery to Ireland and received on Friday at 9am! This is the quickest delivery i have ever got from an online shop. Well done to Schuh!!! will certainly purchase from you again. BTW, the converse were perfect too! Nice lighter version than the original Oxfords, perfect for the summer.
Ruth Donagh
Jun 2013
very helpful, always ask if help needed
Catherine Deans
Jun 2013
great product....fast delivery
julie
Jun 2013
Love these shoes. Bought my son a pair too! They are ethical, comfortable as slippers and good quality too!! Will be investing in more!!
Carol sale
Jun 2013
The website is easy to use and very informative, with a great selection of shoes to suit all ages. The delivery service was superb, ordered and delievered in less than 24 hours. What more can you ask for. Thanks
Melanie Massey
Jun 2013
J Deng
Jun 2013
Fast delivery and good quality!
Rebecca Stevenson
Jun 2013
Website easy to use, help staff and telephone order team excellent. Fast delivery. What more can you ask for. Thanks
Andrea
Jun 2013
First class service. Would definitely use again. Many thanks
june smith
Jun 2013
Excellent service! Will definately order again! Placed order on Monday and parcel arrived Tuesday!
joanne mitchell
Jun 2013
I ordered two pairs of shoes yesterday and chose free delivery (2-3 working days). The shoes have arrived today - great service !
Jessica Munde
Jun 2013
Thanks a lot.
The order and the shipment to Sweden it went to my fully satisfaction.
I/we will come back to you for more order in the future.
Best regards Michael
Michael Wounlund
Jun 2013
I would just like to say it was an absolute pleasure buying online - the service is second to none and the constant updates on the whereabouts of my order were brilliant. My gorgeous boots arrived yesterday and I'm just so impressed with your service. Thank you.
Suzanne
Suzanne Perrett
Jun 2013
Really happy with my purchase:) ! Lovely pair of shoes and very comfortable !!
Lisa
Jun 2013
Couldn't be happier, fantastic service with online help and very fast, speedy delivery with no problems.
Tom Hagues
Jun 2013
Brilliant Service! Really quick delivery, unfortunately my shoes didn't fit but the returns process was easy and i was updated throughout!
Steph
Jun 2013
Very pleased with the product, delivery was fast and free! Product came within a day which I was pleasantly surprised by! Service was great, I was regularly updated where my package was and when it would be delivered.
Katie Palethorpe
Jun 2013
Excellent service .Regular updates on my order gave me peace of mind . I can not fault the service and e-mailing we you received my return was very good, Thank you .
mary lawlor
May 2013
Absolutely brilliant - i got stuck with a blank screen halfway through my order and the live help I received made sure I didn't lose my gorgeous Ugg boots! Thank you! Suzanne
Suzanne Perrett
May 2013
Brilliant service!! Did not have what i wanted in store so i got a 10% discount online, fantastic!! Very happy
Eloise Morris
May 2013
Love my new converse they are great for summer, Schuh delievery was brilliant i'm very happy.
Thanks
Olivia
May 2013
Brilliant to be able to tell which store has your size and being able to put them on hold amazing. Then when you go into the store they are ready with your name on the box without having to pay in advance. Best online service.
Lisa Gallen
May 2013
I got home yestrday and try the trainers and they are excellent trainers thankyou :D
candicepitchford
May 2013
I placed my order last Thursday, and two items arrived the day after! A really excellent service, plus email updates received along the way.
Would recommend Schuh!
Louise
Louise McEvoy
May 2013
Leah Abbott
May 2013
fast delivery! great contact and love the shoes.
Kerrie Gallagher
May 2013
I ordered some flip flops to be delivered to the store so that I could try before I buy. I got a prompt text with my reservation number and then instore I was served by an excellent member of staff who was freindly and knowledgeable. All round a fantastic service. Thank you.
Suzanne Warnes
May 2013
Delivered within a couple of days of ordering. I love them and most importantly my 3 year old loves them. She informs me that they are very comfy and she loves the colour. Would definitely order again from schue online. Fabulous pair of canvass shoes
Kerry
May 2013
Great shoes. Fast delivery and easy to track order.
Lucy gale
May 2013
Absolutely perfect - speedy delivery and just as I wanted Brilliant
Mandy
May 2013
Fantastic price for converse, my little boy loves them x
nadine graham
May 2013
Very satisfied with excellent efficient service will definitely 100% use them again. I will set up an account though to save my postage.
Sue Gipson
susan Gipson
May 2013
Great service from schuh, ordered at lunchtime and arrived at breakfast the following morning! My son loves these shoes really comfy and stylish too, would definitely recommend the service, it's fab!!!!
Teresa Cartledge
May 2013
Absolutely delighted with purchase which arrived very promtly. Thank you.
mrs m allen
May 2013
The creepers were ordered in-store at Kingston and the service was pleasant....but the online communication about the delivery of my footwear has been excellent....it has been a pleasure....thankyou!
gina martin
May 2013
easy and quick to use
Joanna Fernandes
May 2013
very pleased with bothe the service of SCHUH and my new boots If I had not been on your mailing list I would have missed out on buying them as our nearest SCHUH is 70 miles away Keep up the great work Thank-you
Carol Mackay
May 2013
first order and excellent service!!
Linda Parmenter
May 2013
Brilliant service! Arrived less than 18 hours after I placed the order!
Jake
May 2013
Your service is so fab - turnaround on this exchange is amazing thank you!
Rachel Jackson
May 2013
very good, no complications
Lindelwe
May 2013
Fantastic service, easy website to use & the delivery time was amazing less than 24hrs, the best of online delivery by far!!!
Very pleased & will be using you again for more shoes, very impressed well done Schuh!!!
Natalie Crancher
May 2013
Fast service like the way you keep me informed of my order
Terence collette
May 2013
got a pair of £75 boots for £19.99 in sale, free delivery. got them before 9 the next morning. other shoe retailers should try to achieve this level of service!!!
amanda
May 2013
got a pair of £75 boots for £19.99 in sale, free delivery. got them before 9 the next morning. other shoe retailers should try to achieve this level of service!!!
amanda
May 2013
Great product, fits well and looks great. Chunky laces all the way.
Also Quick delivery... 5stars
Sam moody
May 2013
Love these trainers would highly recommend and essential part of anyone's wardrobe
Lizzie green
May 2013
Love the shoes and glad to get it out from the web.
I am already visit the oxford local store and unfortunately can't find the size, in future, you need to take a look your stock in every your local store so it's easier to find it...
widosari
May 2013
I ordered the silver Vans yesterday at 10.30am & they arrived 8.10am today. Wonderful service! Fab shoes too, I read reviews saying to order a smaller size which I did & they are perfect. Loved the sale price also.
MRS.K.SMITH
May 2013
Fantastic service a quick, efficient, and totally pain free experience. Diolch yn fawr
Denn Yearwood
May 2013
Excellent service as ever. Ordered Thursday lunchtime, delivered Friday morning. Result: one very happy teenager! Many thanks.
Kim Reeve
May 2013
Despite I had to take my shoes back, this is the best online shop I've ever dealt with, very quick to deal with the order and fantastic delivery. From now it's going to be my first choice buying shoes online. Schuh is a shop to recommend for its excellent customer service :)
Laura
May 2013
Fantastic value for money...
Onyedika Egbujo
May 2013
I love my TOMS! Great service very efficient.
Nicki
May 2013
Fantastic service and delivery, very straightforward and speedy. I absolutely love my new converse, so much so that I'm planning on getting another couple of pairs in different colours!
Sam Brignell
May 2013
i would just like to say, a few members of my family have purchased these shoes and have been totally happy, size 4 were just a little too tight and size 5 were unavailable at the time of my order.
Your service has been second to none, with updates all along the way, thank you.
lesley mear
May 2013
Well........I just can't speak highly enough of Schuh. This was my first website purchase from you (I have always bought from your stores).I had a manufacturing fault with the pair of trainers I bought (these things happen), but the whole issue was resolved to my complete satisfaction in a jiff. From my firts on-line chat to your Customer Sevices Team, to free postage return pending inspection, to refund, this all took just 3 days. FAB!!! Your on-line chat is a great idea. The folks there were REALLY kind and friendly, and clearly happy in their work. They left me knowing exactly how to proceed. Sorry if this is long-winded but I need to tell you how very pleased I am.
ONE ONLY REALLY GETS TO FIND OUT EXACTLY HOW GOOD AN ONLINE SELLER IS WHEN A PROBLEM ARISES. SCHUH=10/10.
You are all brilliant and I'm ooking forward to buying a replacement pair on=line. Website great, Prices great....would be daft to go anywhere else.
Thanks a lot and well done
.
Kindest regards
Den..
dennis horseman
May 2013
Excellent service all the way.
karen brayford
May 2013
what an amazing service i couldnt fault any part of it
thankyou
mrs joy blackman
May 2013
Loving boots perfect for what I purchased them for. Very comfortable and true to size. Would recommended ! Good price as well!
Wioleta Jarosiewicz
May 2013
Super fast delivery! Ordered at 3pm and arrived by dinnertime the next day - very impressed with quick delivery and love my new supergas although they are very big fitting! Usually a 5 but went for a 4 and theyre still a little bit on the large side!
alex
May 2013
Very good and fast delivery
William Fleming
May 2013
Placed the order on Friday afternoon and selected the standard 3 working days delivery option so I was overjoyed when on Monday morning they were delivered. Website was simple and easy to use will definitely be using again
Kate bridge
May 2013
I received the item that I been ordered at online and I am very satisfied.
Dennis De Silva
May 2013
Carl morgan
May 2013
Fantastic service, my shoes arrived within 5 days of ordering. Unfortunately the wrong size was sent so I sent them back via collect+ at my local connivence shop. The shoes were swiftly exchanged and I was kept updated every step of the way. I just wish all online purchases were this simple... Thanks Schuh!
Tom
May 2013
Excellent service..from begining to end, I will be using schuh again to order my next pair of Vans
Thanking you
Lindsey Appleton
Lindsey Appleton
May 2013
Fast delivery, product was exactly as I expected! Only thing was that the shoe box was just an ordinary one (not a branded box). But thank you!
Shun Sasaki
May 2013
Quick and simple process to order on line
louise foley
May 2013
Very impressed. Ordered one day, delivered the next in good condition. Will use again in the future.
Colleen Edwards
May 2013
This website is absoutley phenomenol, it is extremely helpful and the online operators really help. In store is amazing but I definietly recommend online!
Lea
May 2013
Was not expecting such a fast delivery service. Thank you. All items recieved promptly and as requested/described.
Nikki Haxton-Jones
May 2013
I wanted to order a pair of trainers but you were out of stock in my size. So I emailed to see if you could tell me when more stock would be in. I was emailed back within a few hours to say that you wouldn't be getting anymore in but that you would try and locate a pair from one of your stores. Not only did you find a pair, but I had 2 phonecalls the next day to tell me you had been successful in the search. I am now wearing my lovely new trainers! I just want to say thank you for prompt email replies, for following up on your promise within 24 hours and for fantastic customer service, the lady I spoke to on the phone was lovely! I shall definitely recommend your store to my friends, I only wish other companies had a customer service team like yours! Thank You!
Mrs Hannah Trinder
May 2013
This was an amazing online purchase, easy to buy, fantastic communication at every stage of the transaction from the initial purchase to pre delivery then finally a Thank you after delivery. Also did I mention it took just 24 hours from the time I clicked buy to holding them in my hands, Absolutely Fantastic Schuh. Will definately be buying again, Thank You ??
Alison Metson
May 2013
I ordered my boots yesterday at 11.58...I got a response at 6pm to say they would be with me the following day- they were, in fact by lunchtime! Fantastic service, and I love my boots! I live your shop... Now I love your website! Thank you :))
Alicia Munday
May 2013
Very impressed with the service I received online I was kept updated by email and my shoes came within 48 hours with free delivery will definitely order from schuh again
melanie walter
May 2013
I just had to give you feedback on how amazing I think you are with online orders! I've never had such great customer service. Not only was delivery fast and my trainers arrived ready laced! but the constant email communication was just brilliant! Letting me know every stage of my item and if I ever needed help etc or to return! I will most definitely use you again and be telling everyone I know how great you are! Thank you! Very pleased! :-)
Lucy mcspirit
May 2013
Love this pair of vans, comfy and my second pair! Easy to get online and 10% student discount.
Adam Careless
May 2013
Love them..............great service too
Anne Smith
May 2013
no complains at all - ordering or returning just the same!!! very efficient - i felt really looked after!! thanks and more power x
zai
May 2013
Delivery extremely fast, very pleased. Thank you.
Chris Marshall
May 2013
EXCELLENT!! SUPER FAST DELIVERY, VERY GOOD COMMUNICATION AND UPDATE OF EACH STAGE OF THE DELIVERY, DATE ETC!! LOVELY SHOES WILL SHOP ONLINE HERE AGAIN THANKS :)
danielle ball
May 2013
Fantastic service!!! Unfortunatley my trainers didn't fit so I had to return them for a refund which I thought would take weeks to process like most other high street stores! But the day after I sent my shoes back the refund had gone into my account! Can't fault the overall service I received and won't be going anywhere else to purchase any footwear from now on! Spot on :)
Terri
May 2013
Free standard delivery came within under 24 hours! Brilliant cheers!
Sarah
May 2013
FANTASTIC SERVICE AND DELIVERY.
REALLY QUICK
NICOLA LOMAS
May 2013
Amazing service, came quick and loved the little live help webcam chat!
Amy McCumiskey
May 2013
I placed an order for two pairs of shoes at 16.35 on Wednesday and they were delivered free of charge at 9.30 on Thursday morning.
Fantastic service and I will be recommending you to friends.
Steve Bloomer
Steve Bloomer
May 2013
Great service - received my shoes just2 days after placing the order. Delighted with my grey converse! They go with so many things, look great and are genuinely comfy! Despite reading other reviews about them coming up big I decided to go with my actual size and are a perfect fit with a thin trainer liner or even comfy with bare feet! Would definitely shop on here again.
Elizabeth Young
May 2013
Excellent customer service unfortunately the shoes didn't fit so sent back and received an email and refund the next day! Many thanks
Michelle Waddington
May 2013
Great service kept informed about order every step of the way will use site again.
Mrs p Rudman
May 2013
Love buying online so easy and you fetch updated on your order and it's progress I'm really impressed!
Stacey
May 2013
Absolutely superb
Harriet Haycock
May 2013
Absolutely brilliant very comfy & thanks the service provided by schuh I'm highly recommend this website
ABBI
May 2013
Excellent service considering I ordered this on a Saturday before a bank holiday Monday, and it still arrived on the Tuesday!
Harinder
May 2013
This is now my fourth pair of shoes from schuh in as many weeks every pair was delivered quickly they are all great quality and look good two took advantage of the sale am very pleased look forward to shopping with you again soon. Thanks
Kevin coe
May 2013
A very comfortable pair of shoes that allows you feel the effect of walking naturally but protected. It conforms perfectly to the feet and very trendy indeed.
Morohundupe
May 2013
My shoes were amazing! So happy easy to use website and extremely fast delivery so happy! It's 5 star's for me.
Matthew Spencer-cook
May 2013
Fab pumps so comfy true to size and love the colour .
Rachael Delaney
May 2013
Would definitely buy from schuh. Easy to navigate website with a wide selection & ridiculously speedy delivery-ordered on Saturday & goods arrived on Tuesday (bearing in mind we had a bank holiday in between) Really pleased.
Nic
May 2013
Very pleased, delivery was free and very fast as it arrived the next day! Items were perfect and exactly what I wanted.
Dayna Scully
May 2013
Excellent customer service, very fast and efficient. Overall well pleased with everything, from delivery to the product. Would happily shop here again. Best online service I have experienced.
Tila
May 2013
Easy return, positive friendly response, simple and hassle free! Loving the collect plus, I just hope I dont have to use it again! Disappointed that the shoes had to go back, but looking forward to my replacement -)
Julia Greig
May 2013
when i visited schuh i was not once anoyed about the service the staff was sooo nice and cheerful.when i asked to try on a pair of shoes it took about 10 seconds for them to bring them out.there is a lovely selection of shoes and the prices are AMAZING for the quality of the shoes today i went and bought a lovely pair of purple sparkly vans and they were only 64 euro.I LOVE SCUH AND I WILL BE BUYING FROM SCHUH AGAIN I LOVE THE SHOP AND THE SHOES.all and all great experience and i will defo be buying another pair of vans or converse again from you's and also i want to sday a BIG THANK YOU TO CIARAN WHO HELPED ME TO FIND THE PERFECT SHOES AND JANE WHO WAS THE CASHIER
aoife
May 2013
Fantastic, shoes are lovely but I am very impressed with the level of service, ordered on the Sunday of a bank holiday weekend and they arrived the first business day after it. 110% Happy
Emily Mason
May 2013
fantastic website and always great prices! fast delivery and a general good service! very happy customer.
eternity
May 2013
I ordered Birkenstock sandals online yesterday with a 2-3 day delivery.
Amazed to have them delivered today. Excellent service- Thankyou
Yvonne Weller
May 2013
I hadn't heard of schuh before but am very pleased that i have now found them, An excellant, easy to use website ( loved the 360 view )
Ordered on sunday on Bank holiday weekend and arrived today on tuesday, informed via e-mail every step of the way even down to on the delivery day an e-mail to say the trainers were being delivered today and then another e-mail to say that they had been delivered,
And to boot the Van trainers were reduced and also post free,
Keep up the good work a satisfied customer,
Mark
Mark Warman
May 2013
Really really pleased how FAST my item came, plus had a email like 1 hour after placing my order saying my order is in progress. My delivery came the very next day. Definately will be ordering from Schuh again. Top marks!!
cass
May 2013
These red doc martens are awesome. They look really good and lots of people have commented on them.
Shonagh Eastwell
May 2013
Sandals were for my mum for her birthday and she absolutely loved them! So pretty and really fast delivery. Thank you :-)
Lauren
May 2013
Excellent and efficient service. I received an email update at each stage of my order from initial placement to delivery. Item arrived within 48 hours. Very happy with the service and I already knew that I would love the shoes as they were replacements for a pair I had worn until they fell apart.
Dawn Yarrow
May 2013
Ordered it on the Sunday of a bank holiday weekend, it arrived on Tuesday. Amazing service and the shoes are wonderful too. Bought them on the recommendation of a friend and I can say I will not be buying a different make for some time now. 5 stars.
Phil
May 2013
Fantastic boots fantastic price well pleased x
Julie Tyler
May 2013
Excellent!
Joe Foot
May 2013
What an excellent transaction, Discounted buy, brilliant service, I could not have asked for a better sale. They were cheaper than manufacturers website with the same excellent quality. I am over the moon & will be back for MORE.
Annie Diamond
May 2013
Easy to order and arrived very promptly. No problem whatsoever.
Liz
May 2013
I tried to order some shoes on line but I got an internet explorer error at the payment stage. I phoned the helpline instead and got through to Dean. He was extremely friendly and helpful and was able to put my order through for me. It was lovely to get through to someone in the UK and who was so friendly and cheerful. Thank you :o)
Carol Bull
May 2013
Excellent and efficient service. Quick, easy and pleasurable experience with great discounts on sale items. Schuh is always my first thought when I get the urge/need for new kicks. Thanks
Dimitrios
May 2013
Simply can't fault that service
Will certainly be using the Schuh web-site again
Top quality item exactly as described and despatched promptly,
many thanks from a pleased customer :)
noel crabtree
May 2013
Excellent value Toms. We have been looking at these for a while and felt that at £22 it was a great opportunity to purchase these. Good colour that will match numerous clothes, leather insole, overall well made shoes.
Jacqueline Birch
May 2013
I ordered on a Tuesday morning, using standard free delivery, with my shoes despatched the same day and arrived the next! I was kept fully informed by text and email at all stages of despatch, including when a (failed) delivery attempt was made. I am also very grateful you use Parcelforce as couriers, as they make it so simple by leaving my parcel at the nearest post office for me to pick up. I use quite a number of online retailers, but I have to say Schuh have excellent customer service. I've not had anything go wrong yet so not had to use that side of the service, but judging by the care you take at all steps, I'm sure that would be easy too.
Yvonne Powell-Wainwright
May 2013
Many thanks for an excellent service. Order arrived before expected delivery date which was great. Will definately use you again.
Roger Fowler
May 2013
Excellent response and very pleased with item
Thank you
linda kavanagh
May 2013
Lovely sandles and super fast delivery.
Mary
May 2013
Thank you for the mail a wonderful service as always. I look forward to the replacement. Andy
Andy Broadfieldandybroadfield
May 2013
Excellent service and free delivery was super fast,came the next day! Love my new Converse!!!
Nicola
May 2013
Great boots.... service and delivery excellent a always
mairead
May 2013
fast delivery. good item. my daughter loves her shoes and things they are comfy.
kim p
May 2013
Extremely quick delivery. Ordered late afternoon on 2/5/13 they were delivered to me today (3/5/13) at 11:30. Perfect size guide the fact you do sizes according to the brand and not generic so I ordered the correct size for the Toms to fit me!!
Thank you
Ruth
May 2013
Ordered at 3pm 01/05/13 and received by 12pm 02/05/13! Excellent service! Free delivery and it arrived quicker than most express deliveries! Definitely buy from here again!
Courtney Malley
May 2013
great service - easy to order and delivery was no hassle at all.
fabulous 365 days return policy!!!!
jessi
May 2013
I recently purchase some grey TOMS Highland botas and absolutely love them!
I was very impressed with how up to date you kept me with my order and you let me know where my shoes were at and I knew exactly when they were due to arrive. I thought this was excellent customer service and I received them very quickly! Will defo be buying more shoes from here and already seen my next shoes I will be getting.
Thank you
Regards
Terry
Terry King
May 2013
After trying on the webside to order a pair off black boots I was unable to find a size 6 as they were out off stock,I telephoned customer services and they found a pair in a shop in Birmingham, I would like to thank the person who located these for me,I was so pleased at the kindness and effort this person put in to find me these boots, I did not get this ladys name but would appreciate very much if you could thank her on my behalf ,
Lorraine Joyce
May 2013
Thank you Schuh for your fantastic service i ordered one pair of skechers Go Walk in black and couldn't believe how comfortable they were so ordered another pair in navy both pairs arrived within two days, your delivery service is great so what more could you wish for only MORE SHOES FROM SCHUH !!
Thank you again keep up the good work .
Jenny Russell
May 2013
fabulous
connie kimbwerley
May 2013
My online ordering experience was really simple & straight forward and my shoes were delivered faster than expected. Making me one happy online Schuh shopper! Thank you Schuh!!
marie
May 2013
Absolutely top quality service. Shoes received the next day and delivery was free!! Who can ask for more. (oh and the shoes were fantastic too, but that's a different review).
Marcella Goodwin
May 2013
thank you your wonderful service, the reason for rerurning was because the shoes were too big, however I have ordered another pair in size 5 and have recived hoping these will be the right fit :)
Thanks again
Gwenda Griffith
Gwenda Griffith
May 2013
Outstanding service! Ordered Sunday night and received shoes with free postage on Tuesday! Excellent customer service with email updates on delivery times etc. I am well impressed thank you
Sally Ann
May 2013
Absolutely amazing! Kept me up to date with emails about my purchase, it was really nice to know where about it was. Got my purchase next day delivery which made my day! Honestly best online purchase I've made, definitely will be shopping with you again!
Faye
May 2013
There's no problem with the trainers. I ordered the wrong size! Thanks for the excellent service
Carl batt
May 2013
This is the best online shopping experience I've ever had!!!!
Tanya
May 2013
Excellent trainers ideal for the summer easy and hassle free slip on
Mohamed Khan
May 2013
Bowled over by your unequalled service, Most certainly will use you again ... and again.
Myra
Apr 2013
Love the vans!! Speedy delivery and great customer service!
Stacey
Apr 2013
Excellent service and communication .
Love the shoes
Thank you
Sarah cree
Apr 2013
great service
PAULINE BARBOUR
Apr 2013
Fantastic, fast service - ordered on Saturday night and shoes arrived Tuesday morning. Great shoes. Very pleased.
Kate
Apr 2013
Excellent all round service, I could not ask for a better purchase anywhere.
Annie Diamond
Apr 2013
Schuh have been fantastic from start to finish. Buying process was easy, delivery swift and even when I, unfortunately, had to return the shoes, they made the process easier than I could have wished for. I would not hesitate in using them again or recommending them to any of my friends.
Diane Conroy
Apr 2013
Great experience. Efficient service and correspondence. Thank you. I will be back!
Joy Rush
Apr 2013
FAB SHOES AND FAB SERVICE THANKS
ISABELLA CARRAHER
Apr 2013
the best delivery service ever, could not fault at all.
the communication on the status of my order at all times was second to none.
thank you so much
rachel
rachel moore
Apr 2013
These floral fearne trainers are lovely,very comfortable, looking forward to wearing them when the weather gets warmer.very fast delivery.
muriel hamilton
Apr 2013
thank you for your very good survice. I will shop here again
many thanks.
William Elliott.
William Elliott
Apr 2013
Excellent online and in store service. But please don't ask to review product as soon as they are delivered - before sometimes! Give customers time to actually wear them or send back. Mine were fine but had mark so had to send back - now have replacement. Can wear them and see how they wear.
Carol Jackson
Apr 2013
I was extremely impressed by the service and the speed at which alternative shoes were sent out when my pair arrived damaged. I sent them back on a Wednesday and had new ones Monday! I will recommend you to all my friends.
joanne abbott
Apr 2013
Ordered at 11pm and collected them the next day! Excellent, fast service! Shoes are stunning!
Emma fox
Apr 2013
Quick, simple and helpful - delivery is incredibly quick, fantastic service!
Claire
Apr 2013
I ordered some white vans. And they are very comfortable and I am very happy with them
Afton
Apr 2013
Very happy with the shoes I've brought at schuh very good quality and amazing style so comfy to wear
Chan whatley
Apr 2013
Very happy with the shoes I've brought at schuh very good quality and amazing style so comfy to wear
Chan whatley
Apr 2013
Amazing online service and communication through the email option regarding the student discount code!
Website design, user-friendliness, and payment procedure are genuinely helpful.
The fact that my order procedure took only a few seconds - minutes through paypal without having to make any time consuming registering process is a considerable advantage!
Likely to buy online again soon, in the absence of physical stock.
Truly a pleasant experience!
Thank you :)
EVRIPIDES
Apr 2013
Fast free delivery, very comfy shoes, pleased with my purchase!
L Sheppard
Apr 2013
I received very quick delivery of the product that I ordered, coming in day or two from ordering. The shoes themselves were also of a high quality and have been extremely comfortable, so much so that my mum is now also buying a pair of the same shoes. Very pleased with my order.
Sophie
Apr 2013
The website ordering was very simple and easy to use. My order was processed quickly and I was advised of its dispatch and progress throughout. My sandals arrived the day after they were ordered. An excellent service.
Jane Staples
Apr 2013
1 st time of ordering shoes dispatched next day fantastic toms half price real bargain will definitely be ordering more thanks schuh 10/10
L Carthy
Apr 2013
Stewart Dalzell
Apr 2013
Lovely pair of shoes. Toms are so comfy!
Shuh are really good, my shoes arrived the next day and they let me know what was happening to my shoes. Will be ordering from them again soon!
Abbey
Apr 2013
Ordered some shoes for my daughter's birthday and couldn't have asked for a speedier service with extremely quick delivery and good communication on progress from Schuh. Thanks very much.
Adrian Cox
Apr 2013
Very Impressed with the delivery.. recieved within two days.
fastest ever recieved a parcel.
Eve Watson
Apr 2013
Brilliant service - Goods arrived within 36 hours of ordering!
Thank you so much
Jane
x
Jane Bell
Apr 2013
Excellent delivery!! Shoes are very comfortable.
Maxine
Apr 2013
Ordered them yesterday, delivered today, just given them their first outing and they're super comfy.
Superb service.
Thanks!
Anna Parker
Apr 2013
Excellent service
Jillian Mawdesley
Apr 2013
Very impressed!!! Definelty use this store again! Shoes can packed very nicely extremely fast delivery and better even free delivery!! Thankyou for making my online shopping a pleasure! I would recommend Schuh to anyone!
Katie
Apr 2013
Very good delivery service.
Maria Litten
Apr 2013
Amazing, such an easy, smooth transaction from choosing and paying online to receipt of parcel delivered very promptly. I like being kept informed by email each step of the way too! Thank you :)
Trish
Apr 2013
fantastic service, great item, rapid delivery.
many thanks
hassan
Apr 2013
Absolutely fantastic service from ordering straight to the delivery the next day. The email correspondence received from placing the order was excellent. Terrific customer sales! Would definitely have no quibbles about using your online shopping in the future. Friends and family will be told about your terrific service...oh and I love my new boots!!!! they are the best bit of all.
Rhona Preston
Apr 2013
Gorgeous shoes, very fast, free delivery! Very pleased with communication/ being kept updated on delivery status. Will def be ordering from schuh again!!
Samantha
Apr 2013
very good service for both deliveries and returns,the refund was back in paypal within two days ,will use the online shop again
john atwell
Apr 2013
Delighted with the service - very efficient, thanks.
Fiona Garlinge
Apr 2013
My shoes was delivered today have not seen them yet still at work
But your emails keeping me up to date on my order is really fantanstic
so impressed hope to order with you again kept me informed all the way since ordering from you
Kindest Regards
Pat
Patricia Hodges
Apr 2013
Loved the shoes, fast delivery thankyou!
Abbie Nash
Apr 2013
Superb service and brilliant trainers. Very happy
Rob Nunn
Apr 2013
sorry i was't happy with my order, just didn't like the style, but very happy with the service from order, delivery and return, thank you
lesley mear
Apr 2013
Very fast service, no problems, will use again.
s brown
Apr 2013
Fantastic service. Comfortable and looked just like they were on the web site.
Sarah Franklin
Apr 2013
Ordered online, delivery was faster than expected. A very smooth experience. Excellent.
John Reid
Apr 2013
Very easy to order, lots of info on how my order was doing, quick delivery & delighted with my boots. Thank you! :D
Lynn Taylor
Apr 2013
Kimberly Noyce
Apr 2013
fantastic service,I ordered on Sunday was delivered on Monday and I hadn't payed for special delivery.Also had emails telling me how I could return if not happy before I'd got them(which sounds a great service by the way too)I wont be sending them back because they are brill,really good quality and so comfortable already. THANKS SCHUH
verity catlow
Apr 2013
Great trainers , very comfortable ! Good service , thanks.
Paul Mansfield
Apr 2013
Excellent customer service ,delighted with the shoes ,despatch and so welcoming customer service.Thanks a million Schuh will always use Schuh forever ,my favorite shop .
Mr Shaun Jackson
Apr 2013
shoes were really cute. my 3 year old loves them because they are pink. schuh were very prompt with my delivery, and kept me informed at every stage. would definately buy from here again.
kim poole
Apr 2013
Great service, well pleased
miss d mckeown
Apr 2013
Love The Schuh Shop online ,really superb service ,great prices ,superfast despatch ,thanks a million to The Schuh ,will highly recommend .Thanks a million cheers Shaun.
p.s Really super pleasant service at Solihull store too wow,fantastic .
Shaun Jackson
Apr 2013
thank you so much,my vans are perfect in every way, including price.Excellent service,and superb,speedy, free delivery,sooo very happy.Olive
Olive
Apr 2013
Fantastic prompt service with excellent communication!! Constantly kept upto date with processing & delivery information. Will defininately shop with schuh again and will recommend you to others.
Claire O'Hara
Apr 2013
after my recent purchase of a present for my younger sister i was delighted with not only the product but also the service i received. After comparing several other websites for the same product yours was by far the best for service, delivery/charges. i will definitely use again. thankyou.
Amy Gillson
Apr 2013
great
jen
Apr 2013
Excellent service, ordered my Toms and they were delivered the next day, to top it off the shoes were on sale , so were an absolute bargain and free delivery too. Can't beat that!
Debbie Ward
Apr 2013
This was the first time I have bought from schuh and what a pleasant experience it was.
From the time of order I was kept fully informed on the the delivery progress and the shoes were delivered on the day promised.
Top marks for quality service and will certainly recomend your company to freinds and relatives.
Look forward to dealing with you again.
Best regards
keith Bennett
keith Bennett
Apr 2013
I found a pair of shoes on schuh website but my size was out of stock. I phoned the direct line and got straight through to a very helpful young man. He offered to look in the warehouse and ring me right back. He did! He found a pair and in my size. Brilliant service!
Liz rushton
Apr 2013
Your returns process is very easy & the refunded payment was very quick, thank you.
After emailing & also speaking with a customer services employee for the Collect+ label to be sent, it made the process a lot less taxing versus the PO of driving to the nearest store, so for Collect+ it receives a 10/10 from me.
Your prompt payment is also 10/10, as is the lady that I spoke with at Customer Services, all in all I am a very happy Schuh customer & will continue my business with yourselves.............thank you!!
Bridget Murphy
Apr 2013
Love my Nike Sky Hi's, super comfy and delivery was so fast ! Will be looking for some more shoes to order .
Lauren
Apr 2013
Very good and fast service
Samara
Apr 2013
Easy ordering process, very, very fast delivery (less than a day) and excelent product. Happy to recommend Schuh to everyone.
Jacqueline Green
Apr 2013
Perfect!
Sarah
Apr 2013
Fault with product .... customer service and professionalism of all at Branch 309 was exemplary. Speedy response and highly courtious, no hesitation but to fully recommend.
Dan
Apr 2013
Superbly helpful, amazingly fast sending my returns label, and excellent service with my refund. Cannot fault your customer service. thank you Lynn -)
Miss Lynn Howland
Apr 2013
This was my first order at your webshop and I must admit that my shopping experience was great !
Fast service (even to Belgium), accurate information once ordered, good tracking and delivery from UPS.
To say it with in Schwarzenegger's words "I'll be back" -)
Thanks
Kris Van der Stappen
Kris Van der Stappen
Apr 2013
excellent buying experience,even though they went back,i would not hesitate to use shuh again:-)
jayne hanks
Apr 2013
Excellent service, item as described, highly recommended.
Bobby Colborn.
Apr 2013
I have to say that I am extreamly impressed with the service you have offered. The item was delivered free of charge and within 48 hours of me ordering it. I have received e-mails to advise me of the order status throughout these 48 hours. In addition the boots that I have ordered for my daughter are perfect. I will definately use this service again.
It has been a pleasure, thank you!
Regards
Linda Henson
Linda Henson
Apr 2013
delighted with sketchers go walk, was afraid they wouldn't fit as they done seem to come in half sizes but fit good and the arrived so quick..delighted
Mona Kealy
Apr 2013
first time online ordering, brilliant service and a bargain pair of converse, would order online from schuh again thank you.
LOUISE LONG
Apr 2013
I love your easy to use website and super quick and efficient
service. Always feel confident ordering from your company.
Returns via local shop such a boon!
ANNE STAMP
Apr 2013
Brilliant service - kept up-to-date every step of my order and the product arrived well packaged and speedily. Excellent service - well done!
Kim
Apr 2013
Absolute fab very fast delivery and return process just sad I had to return item due to being to small best will be recommending ur online site x
Louisa jones
Apr 2013
Fantastic service! Great people who delt with me!
Katie Edwards
Apr 2013
Excellent speedy service very pleased
Mhairi
Apr 2013
excellent service
angela miles
Apr 2013
Fantastic customer service. Updated via email on my order. High standard and would recommend. Speedy delivery!
Susan Andrews
Apr 2013
amazing service, quick delivery, easy to find what your lookin for on the site, definitley ordering again from schuh!
Kerry greaves
Apr 2013
I ordered these boots at 1am 15th April and they were with me by lunchtime 16th April, I'm very impressed with the service as I had both email and text messages to say my order was on its way, if only every company were as efficient as you are. Thank you so much
Cali birch
Apr 2013
Fab service as always, thank you
Sarah Franklin
Apr 2013
Fantastic online shopping experience! Both pairs of shoes were stocked in my size, despite one pair being on offer checkout procedure really straightforward VERY fast confirmation and dispatch tracking updates and fast delivery! Couldn't be more impressed, will happily recommend and ship this way again :)
Emma Wright
Apr 2013
I really wanted to buy a pair of the Green Day Dookie shoes, but could not get them at my local store in my size (UK size 4) or online. I contacted Schuh via the website and asked for help locating a pair for me. Your staff could not have been any more helpful, and I received information quickly, and in a very friendly manner. I would just like to say thank you so much for your help, and to thank those involved in helping my case, it is much appreciated.
Lyndsay Creswell
Lyndsay Creswell
Apr 2013
A fantastic service. I used the text and the live video help service, and then I needed to ring customer service because of a payment query. Everyone was so helpful, my shoes arrived the next day. I wouldn't hesitate in recommending Schuh to my friends because of the great customer service!
Thank you...lovely shoes too!
Fi
Apr 2013
My lovely shoes arrived exactly as described in a very short amount of time. I had been looking for the "light ox" converse online for ages and you were the only reliable website I could find who did them. Thank you.
Daisy
Apr 2013
I found the website very helpfull and easy to use, there is always help on hand when you need it, the prices are good and it is very simple to buy and add your details in
I will be shopping again
many thanks chris
chris
Apr 2013
Very quick FREE delivery and Vans great value for money!
Kelly Wilson
Apr 2013
A brilliant service.
Placed an order for you and recieved it within 24hrs. My son was very happy with his Vans.
Thank you for quick reliable service, certainly puts some other website i've used recently to shame.
Sally Sherwood
Apr 2013
Excellent on line service one of the best I have come across. Bought a pair of Vans for my daughter the order was processed very quickly Schuh kept me well informed of the progress of my order and details of what do if we were not happy with the order. The shoes were delivered well within the stated time and were exactly as desribed. Thank you for the efficient hassle free service.
Nuala Floyd
Apr 2013
fantastic communication and very fast delivery absolutely delighted with the product i will definately be ordering from you again thankyou very much.
lesley calder
Apr 2013
Although the boots weren't quite what I wanted i can honestly say the ordering, delivery and returning service I received was top quality and I will definitely be using you again!
Dean
Apr 2013
Fantastic service ordered the trainers Saturday afternoon arrived Monday morning now thats good customer service. Pleased with the trainers just hope my husband likes my choice.
Claire Cheetham
Apr 2013
Great service, easy to use website and quick delivery, will definitly use again for future purchases
Astra
Apr 2013
Always a fast delivery. A pleasure doing business
jo wright
Apr 2013
the driver could not drop goods off at my address as we were not home.
so the lady next door took them for us. great!
great fast service as always.
perfect. would always recommend schuh.
many thanks
P Warhurst
Apr 2013
These will never be the most comfortable shoes you have ever worn because they are made of a composite material which, unlike leather, will not mould itself to the shape of your feet. On the plus side, the shoes will never lose their shape and will stay looking good for many years to come. That's a good investment. But, let's face it - you are never going to wear these shoes to work or to go shopping at the supermarket. These are statement shoes to be worn for effect on the most special of occasions and in terms of style these babies deliver big time. Expect lots of compliments and envious glances in equal measure.
Eileen Dowdeswell
Apr 2013
Thank you so much for your really prompt delivery. The information was suberb really kept me informed. The goods arrived within 24 hours and my son is totally happy with his new shoes. I will definately be using you again.
Sarah Smith
Apr 2013
I recently ordered some vans from the website and I was extremely impressed with the service I received. I went for the free delivery, not expecting the order to come until the following week and was very surprised to find that the shoes came the next day. I also really liked the fact that you text and emailed me on the whereabouts of my shoes, I will definitely be using the service again!
Thank you,
Vicky Corser
Vicky Corser
Apr 2013
This product is so comfortabl,,, & I felt like walking on the carpet all the time,, they r so cool,,,
Harshesh patel
Apr 2013
Fantastic service! Kept me well informed on my order and delivery status with emails along the way, and the ability to track the delivery, and then my order arrived so fast!!! Will definitely purchase from schuh again
Jacko
Apr 2013
Received good within 24hrs with just standard delivery.
Nicola
Apr 2013
Free delivery!!!!!!! :D
Danielle
Apr 2013
Fab shoes, fast delivery
Chloe Sharrocks
Apr 2013
Can I just convey how good the service has been from you folks!
I ordered the shoes on Tuesday at 11am and chose the standard free 3-4 day delivery. The next day at 10.30am the shoes were delivered! Pretty damn impressive.
A really great service and the shoes are great too and were a great price.
Well done all and I will be back.
Cheers
Adrian
Adrian Pennelli
Apr 2013
Shoes arrived the day after I ordered them, really really impressed with the fast service and communication! Defo recommending to all my friends!
Nikki
Apr 2013
I would just like to say how great a service I received. I ordered on a Tuesday evening and my shoes arrived by Thursday even with free delivery! I was also able to easily use my student discount online! I was very regularly emailed and informed where they were which I have not received to the same extent before from other online services. I was told what time they would be here and even though I was out they were left at a neighbours house which was perfect! I cannot fault the service and the shoes themselves are excellent. It was the best online service I have received in a long time so thank you very much!
Natalie
Apr 2013
GREAT SERVICE . BROUGHT A PAIR OF VAN SHOES WERE TO BIG SO SENT THEM BACK . THEY FOUND A SMALLER SIZE FOR ME . KEPT ME INFORMED THE WHOLE TIME . WILL NOW ALWAYS BUY MY SHOES FROM THEM . DELIVERY IS SO QUICK / WOULD RECOMMEND TO EVERYONE THAT BUYS SHOES ON LINE
SHARON COLLINS
Apr 2013
Amazing! Super fast delivery and easy ordering! Thank YOUUU!!!
Karina Page
Apr 2013
really helpful staff and excellent service - returns policy great too!
Morven Robertson
Apr 2013
These shoes are great and such good value! They are so comfortable and the colour and pattern of shoes matches what you see on the website. TOMS will donate a pair of shoes to a child who needs them, with every pair of TOMS purchased so you feel like you have done a good deed for shoe shopping!
The only negative I have is that you may want to order one size larger then your normal shoe size, especially if you intend on wearing socks with them.
Ash Evans
Apr 2013
Awsome shoes and top class customer service.
Will use again and highly recomend others to.
debbie staniland
Apr 2013
An excellent service from start to finish. Liked being updated on my delivery. Highly recommend Schuh to my friends and family.
Great Customer Service
Patricia Cameron
Apr 2013
We are most pleased and impressed with the wonderful, efficient and helpful service in Schuh. We find the service much above the average. All your representatives we came in contact with- on the website and in shops have offered a very efficient and courteous service, and were very eager to do their best to offer a very high standard of service.
You are definitely training your stuff very well, as in different branches of Schuh (such as White City, Harlequeen and Brent Cross in London) the quality of service was absolutely outstanding, very friendly, pleasant, kind and helpful. My shopping experiences with you are all excellent. May it carries on like that. Keep up the high standards, it's very nice shopping with you,and it is definitely the right road for success. Well done, so nice to see such a lovely example for excellent service. Thank you !
Leora Menachem
Apr 2013
Bought these for my daughter for school, she is really pleased with them and they came in super-fast time as they arrived the next day! Very pleased with service and product.
Sharon Watson
Apr 2013
I absolutely loved these boots and wanted to keep them but we noticed that one on my calves was bigger that the other and so stuck out medially. I had no idea that this was the case so I was doubly devastated. The service was excellent as always and the condition of the boots was excellent also. The ease of the process was excellent as always.
Melanie Morgan-Jones
Apr 2013
Quick and easy to use, no messing with online order and quick delivery!
Willow Lee
Apr 2013
I'VE BEEN LOOKING TO BUY THIS TRAINERS FOR SOME TIME NOW.
AND I,VE FOUND THE BEST POSSIBLE PRICE.
I REALLY LIKE THE SALES YOU GUYS MAKE AND I,M REALLY HAPPY WITH MY PURCHASE.
CELIA MENEZES
Apr 2013
tara gaffney
Apr 2013
Great speedy service!! Excellent!
Lisa Ritchie
Apr 2013
From ordering to delivery, no problems at all. Perfect service.
Julie
Apr 2013
Shoes great although wrong size. Delivery texts etc good. Help line very good.
Stephanie Moss
Apr 2013
Shoes were very comfortable and already looking at getting another pair! There was a problem with delivery the label was printed with the incorrect house number to what I had on my paperwork, took about a week to get the shoes back but Shuch were very helpful throughout.
Kate Lines
Apr 2013
Amazing service, expected delivery was the end of the week, they arrive the next day! Love schuh:D
Aimee
Apr 2013
Fantastic service. Ordered late Sunday night & here this morning! My daughter loves them, Will definitely be ordering from you again, thank you.
Julie
Apr 2013
Purchased some Nike Mid Blazer Royal Blue, the shoes are great, fit nicely exactly what I wanted!! :) placed my order on friday for them, received them on the monday quick turn around was impressed would recommend them!! I'm sure I will use them in future!! :)
Declan
Apr 2013
Great trainers and first class service, will be using again
Barry Jordan
Apr 2013
Love these shoes. Really comfortable. Excellent service fast delivery. Would definately use this website again.
dscobbie
Apr 2013
I just wanted to write to say how fantastic Schuh is! Not only are the prices very reasonable with free delivery and returns, the customer service is absolutely fantastic! I was searching for a pair of boots like ones I already had but in a different colour but was unable to get a pair as my size was sold out. I sent a quick email to customer services yesterday morning, they emailed back within the hour, phoned a few hours later to say they had found me a pair and I have received an email this morning to say the boots will be with me today! I am so pleased with the overall service I have received and have done nothing but rave to my friends about how impressed I am! I cannot thank you enough! Schuh will definitely be my first port of call in future! Many many thanks from one VERY satisfied customer!
Helen Cartlidge
Apr 2013
I have ordered 3 pr shoes for myself,but each pr have been abit narrow & pinch...my husband ordered a pr of vans ,& he's thrilled with his :(...I,m very happy with the returns procedure though,very easy for me to return locally ! so will keep ordering a couple of pr at a time ,until a get some that FIT !!!! lol
Rita
Apr 2013
RICHARD WAS REALLY HELPFULL
bruce murray
Apr 2013
I cannot fault your service! Ordered on Sunday, dispatched on Monday, delivered (for free!) on Tuesday! At 8am I should add - I'd just read the email to tell me that my delivery would take place today when there was a knock at the door! Exellent service - thank you!
Cathryn Bowler
Apr 2013
I purchased the vans authentic lo pro a week ago online and was extremely happy with the service. The item was delivered quickly, with no fuss and when I opened the box I immediately fell in love with the shoes! They were extremely comfortable and fit me perfectly. The slim vans are just as comfortable as the wider ones, if not more. However after careful consideration I decided to go in store to exchange the vans for a different colour so the next day I did, with no problems at all and had excellent customer service from the staff. I love buying from schuh and they are always my first choice! Thanks
Natasha
Apr 2013
This was my first order from Schuh and I am thrilled with both the purchase and the excellent delivery service. The item was for my daughter and she loves them and is already planning what to buy next! I will certainly be ordering again Thank you
Alison Kershaw
Apr 2013
Placed the order on Saturday and got it Tuesday.
Great Service for Great Shoes.
Abigail
Apr 2013
thankyou for the very efficient delivery of the shoes purchased from you. kept up to date at every stage, right from the actual order. courier very pleasant, again thankyou
linda mee
Apr 2013
Fantastic service - very quick and easy to order, and delivery was amazingly fast! Also, by keeping me informed of the progress of the order, I was able to ensure it was delivered first time! Thank you so much - I have one very delighted teenager this evening.
Muriel Prior
Apr 2013
Lovely comfy boots,
Maria
Apr 2013
Absolutely Excellent 100%
Ordered Saturday - arrived Monday! The boots are perfect and I will be back for more.
A* service - Thank you.
Lindsey
Apr 2013
Unfortunately I had to return my trainers as there was a fault. I sent then back to schuh and had a prompt refund which I was very pleased about.
Tom Francis
Apr 2013
Can't believe I ordered on Saturday afternoon and they arrived on Monday afternoon (with free delivery!) Online service is excellent and I will definitely use Schuh again! Many thanks
Gabby
Apr 2013
The supra muska skytop is extremely comfy and looks very stylish. I was very pleased with my order and I love this shoe. Looks great with everything jeans, chinos, shorts etc...EVERYTHING!
David Longwe
Apr 2013
Amazing customer service! Thank you so much to all that helped get these shoes to me! I love them! :)
Sarah
Apr 2013
very impressed with service and love the boots.Didnt think i would be able to get them as sold out locally advised by bristol branch to ring customer services 2 days later i have my boots wow .Thank you
diane mears
Apr 2013
Brilliant! Who can argue with a delivery within two days. Thank you.
Rev. Lewis Atkinson
Apr 2013
My shoes (both pairs!) arrived today and I love them!
I first ordered size 7 which were a bit too small so I then re ordered size 8 which are perfect. I returned the 7s to my local store in Milton Keynes to avoid the postage on returning.
Great system, worked very well for me, thank you.
Elizabeth Ustic
Apr 2013
Very, Very, Very impressed, these purple vans are affordable and are in great condition i am happy to say that i got free STANDARD delivery (2-3 days) and instead it came the NEXT DAY! (with no fees). I am glad these came the next day and will definitely be buying from schuh again. 5 stars from me. =)
Kirsty
Apr 2013
Schuh never fails to delivery top class service. I sent an email asking for 10% discount for military as they offered student discount. i received an email with the hour with a 15% discount code.
mike
Apr 2013
Top service . Great product at a great sale price
Pam Duggan
Apr 2013
The shoes are great, exactly what I wanted and the delivery was so quick and free.
Paris Albarus
Apr 2013
Very easy website to understand and order, and goods arrived extremely quickly - one happy customer
maureen backhurst
Apr 2013
Superb service. Website was a delight to use and delivery was with 24 hours of ordering, plus I was constantly updated with the delivery status.
Mark Bourdillon
Apr 2013
The service was great from ordering to receiving my new "go walk" shoes they look even better the on screen I would love the light blue in them but out of stock. Bye bye if they have your size you don't even know that you are wearing them, so comfortable.
Gail walker
Apr 2013
first class service
n wooding
Apr 2013
Really great free and quick delivery! Good value for money! :)
Jisel Dagumboy
Apr 2013
Fantastic Service Schuh.......Thankyou
Rosslyn Dowd
Apr 2013
Free and very speedy service. A great big thank you!!
Etricia Wilson
Apr 2013
Love love love the boots, already have them in tan, but you can never have enough shoes!!!!! Delivery was FAB..... Thanks Schuh :)
stacy
Apr 2013
Oh my god soooo comfortable and came next day free delivery ! Quick and easy absolutely love my new shoes so comfortable! Thanks schuh!
chloe
Apr 2013
Excellent service arrived quickly even though it was Easter weekend when product was ordered
Kerry
Apr 2013
Abi
Apr 2013
Excellent delivery service ordered my purchase on the Monday my parcel come on the Wednesday. Highly recommend. :)
Laura
Apr 2013
Very quick on Deliveries and very helpful to :)
Ashley welch
Apr 2013
Wonderful shoes, lovely fit,super fast delivery. So pleased with them. Deserve 10 stars.Thankyou.
Lynda Sibley
Apr 2013
Beautiful service .. Good communication & put at ease. Lovely people to work with and will definetely repeat the experience. Thank you.
Zahraa
Apr 2013
I ordered these shoes on Sunday evening and they arrived at 8am on Tuesday morning after the bank holiday. These are my first pair of Vans and I love the style however, they have rubbed quite a bit on my heel. I'm hoping they just need wearing in.
Claire
Apr 2013
Thank you...my trainers are great.I have a narrow foot and always struggle finding shoes.Just need some nice warm weather so I can wear them.
Thanks for quick delivery too.
Glynnis Thomson
Apr 2013
As always your online service is fantastic. You are my favourite retailer on the internet. It's never a problem buying from you.
Chris Drew
Apr 2013
Absolutely pleased with these gorgeous boots very comfortable and thry look amazing with jeans or leggings. I'm a size 5 and these are true to their size. Super fast delivery. Very pleased with the service. Thank you Schuh.
Hafsah Akbar
Apr 2013
First Class Service from point of order to receipt of goods, most professional, advised every step from picking, despatching to delivery This is the type of service other companies should set there standards by
Les Ferris
Apr 2013
Excellent service and fast delivery
craig
Apr 2013
great service,excellent shoes and good value.would recommend to anybody thinking of buying this shoes.
Gary Watson
Apr 2013
Easy to use website and very fast delivery service :)
Tessa Parker
Apr 2013
I have found the frequent messages very helpfuland keeps me aware of how things are with my order and returns/replacement etc. The best thing is the arrangements for returning items through a local store.
Barbara Gillian
Apr 2013
Excellent service and good website. Ordering was really easy and my product arrived within a couple of days. Postage was also free. Very easy and convenient.
Beth Spencer
Apr 2013
Great price and very quick delivery. Bit to many emails but overall a great shopping experience.
Gary Dallas
Apr 2013
I would like to thank you for all the help you have given me both on line and in store, the web site is easy to use, orders are delivered promptly and tracking/updates are reliable. The staff in the Portsmouth store are great, polite, helpful and very friendly. They made ordering and collecting a pleasure. I will definitely shop with Schuh again. As I am taking the shoes overseas the 365 days return policy is very helpful.
Nadia Abdul-Sabur
Apr 2013
I love my new Toms....and delivery was superb!
Lily
Apr 2013
Fast delivery and shoes are perfect.
Alice Carpenter
Apr 2013
The order came so quick, I didn't expect that which is great and in great condition. I'm so pleased and will definitely be making more purchases.
Thank you
Jasmina
Apr 2013
Great pair of shoes very girly and schuh kept me updated and told me where they were. They should mention that they are quite wide as on the write up they don't say that they are wide. Still very good service and a lovely pair of shoes
Isabella Carraher
Apr 2013
Brilliant service as always :)
Keely
Apr 2013
Perfect shoe, perfect fit! Communication from the store I got from point of billing to the receipt of my delivery was spot on will be a returning customer for sure.
ash
Apr 2013
Excellent service loved the text to say when it was arriving
Sharon adamson
Apr 2013
Very fast delivery, exactly like the picture and comfortable! 5/5
Blair Coles
Apr 2013
Great
lesley Nicholas
Apr 2013
Arrived really fast with no hassle at all. Thank you
Louise Gilmour
Apr 2013
Having never used Schuh before I found the whole experience refreshing! After browsing the website I found the pair of shoes I was looking for easily and I thought the 'check availability in your nearest store' feature was brilliant. I received a text confirming the shoe was in store in just a matter of minutes. When collecting from Bristol cribs causeway I found the staff to be very helpful. On the whole it was a pleasure purchasing from Schuh and will defiantly be using you again soon.
Myles Taylor
Apr 2013
Excellent customer service, quick speedy delivery. Thank you
Jackie Davis
Apr 2013
Every great as usual.....can't go wrong with Schuh or Red or Dead!
MAIREAD
Mar 2013
Shoes arrived within 2 days of placing order. Unfortunately they did not fit, however I reserved shoe in larger size in store and was able to return shoes and collect new order all at the same time. Great service and my daughter was very happy with her new Vans!!
Julie Grindlay
Mar 2013
Excellent shoe, fits right to size. Super quick delivery and was kept informed when shoe would arrive.
Sarah Collins
Mar 2013
very fast delivery very pleased thanks :)
k johnston
Mar 2013
Excellent service. I have spread the word already!
I asked the question as I could only be told no, if you offered a discount for NHS staff. I spoke with Stevie on the live chat who then offered me a discount if I wanted to placed my order there and then. Brilliant! She kept an eye on my order as it was needed for a party and called me to confirm I had received it. Yes I had. Excellent service. 100% will buy again. Ty
sarah
Mar 2013
Excellent service..kept updated throughout on progress of items....
john Campbell
Mar 2013
My beautiful red leather Chelsea boots arrived next day - I absolutely love them and am very impressed with the fast efficient service I received - Thank you Schuh x
Lesley A Sweeney
Mar 2013
5 Star from website ordering, to online chat, to email enquiry to goods delivered. Model & Standard for other E-tailers for sure.
Doesn't get any better! Well Done!
Kul Chawla
Mar 2013
Didn't have my size left in stock on the website so contacted Customer Service. Within 24 hours they had tracked my size down and were in the post. Amazing service as usual.
Shoes are so nice and everyone loves them. They are a bit tight over the toes but after a while start to give.
Can't say enough good things about Schuh!
Kate
Mar 2013
Love the Adidas high top :) n the service was really good. Thanks you
Rebekah Hawkes
Mar 2013
am so impressed with the service, many thanks. the guys in the store were so lovely, and everyone on the website was really great too.
BIbi van der Zee
Mar 2013
Once again the service from schuh has been excellent! I ordered my shoes online and had them delivered to my nearest store. I was emailed and sent a text to confirm they were ready to collect and the staff in store were very friendly and helpful. I love my shoes and they are very comfortable- Well done as always Schuh!
Emily Earnshaw
Mar 2013
Amazing service, all I had to do was send an email enquiring about a pair of shoes that weren't available to order or pick up in a local store, and a day and a half later I am able to purchase them after your fantastic customer service team tracked them down.
Jemma Brace
Mar 2013
Thank you for the excellent service: I made an order on Thursday and received my shoes on Friday.
Natasha
Mar 2013
Quick and easy way to order my new vans, came in 2 days and free delivery! They are so comfortable and go with any item of clothing .
Sarah green
Mar 2013
The shoes are amazing !!! Can't wait to wear them at my register.
Raluca Campan
Mar 2013
Faultless, fast, fabulous service as always!!
Ali Loughlin-Aitken
Mar 2013
Great sparkly new shoes ,and great fast delivery ????
Kate fountain
Mar 2013
Website is so easy to use, you do not need to open an account, its great. And such a vast range of colours and styles to choose from.
Debbie Payne
Mar 2013
Good, fast service and lovely comfy product!
alice
Mar 2013
Very informative and easy to use for my first time on it I was rather disappointed that out of stock items had no apparent way of ordering.
Caroline Marshall
Mar 2013
First class service throughout..Thank you
C PHILLIPS
Mar 2013
Great buying experience and superb quality boots as always from Timberland
scott farrell
Mar 2013
Excellent service. Fast and efficient. I ordered one afternoon and shoes arrived the very next day. I will always recommend Schuh for top quality and service.
Melina Mason
Mar 2013
Excellent service-first class btw.
The trainers very comfortable and durable.
Very pleased.
Again i go back to excellent personal service given by yourselves.
Thank you so much.
John.
john kerin
Mar 2013
First time shopper at Shuh - The person I spoke to was very helpful in tracking down my size. The trainers I really wanted were marked as out of stock online.
Great service! I'll definitely look to shop at Schuh again, would recommend to a friend.
Tom
Mar 2013
Just ordered these LUSH glitter Vans! I cant wait to recieve them!!!!!!!!!! Best price £30 great sale!!! :-) I am a vans newbie but will be back for more! Great online service too!
Emma
Mar 2013
I have purchased quite a few items via the website and find it ever so quick and easy to use. Shoes are always delivered on the time scale quoted.
yvonne jenkins
Mar 2013
had a range of sizes, had the product i wanted, good price, availability, easy reservation, quick reply confirmation, long reservation availability, ready to collect. well done schuh.
BIANCA
Mar 2013
very fast delivery, great comfort, thank you :)
sk
Mar 2013
Not the website - the staff in your help centre are excellent. Friendly, polite and properly helpful. Rang them twice on Friday 8th March, and each time they were fantastic.
Emma Kilcoyne
Mar 2013
just to update my previous feedback as somehow it jumped down to a 4.5 star rating............... definatley a 5 STAR rating from me!
i can buy easily for myself, daughter and son all in the same place, for free delivery to my home and a 365 day return policy! AMAZING!!!
vanessa stephen
Mar 2013
loving the website, spoke online today as soon as i arrived on the website to a lovely girl, very willing to help as i enquired about my student discount.
loads of sale stuff still on, so have a large order placed, and even bought boots for my sister as they were half price!
Also got a discount email which encouraged me to spend even more
thankyou schuh... ive always went for boots from another highstreet store but from now on it will be schuh, schuh, schuh 4 me!
luv it! 3
vanessa stephen
Mar 2013
Hi,
I just wanted to say thank you so much for your amazing service. I ordered a pair of shoes off the website and when I received them, they were unfortunately damaged. I took them to my nearest schuh to see about getting them swapped for another pair but unfortunately they were all sold out and pretty much sold out everywhere. I received a refund and left my details in case a pair turned up. An hour later i had a call to say a perfect pair had been found and within a few minutes I received an email telling me to expect the shoes within 2 days. Brilliant service and the shoes are now my favourite pair. :)
Maria
Mar 2013
The product was obviously awesome. Great funky little pumps that go great with most of my clothes!
The service from Schuh was very quick and easy and the shoes arrived in perfect condition. I had very useful email confrimations so I could keep track of my orders.
Great service and great product - very pleased!!!
Sam
Mar 2013
The best customer service I've ever experienced,great communication, updating and general friendliness / helpfulness of the staff. Truly the Rolls Royce of customer service.
Alex Pollard
Mar 2013
I ordered a pair of converse of your website yesterday, took the free delivery option and they arrived this morning. I was extremely impressed with how quick and efficiently you despatched the items, the shoes are fantastic and I was just really impressed with the service and felt I needed to contact you to tell you that. I will definitely be shopping online with you again !!
jessica
Mar 2013
great item came very fast, love them!!!
Rochelle
Mar 2013
impressed with service quality and speed .Will use you again
Paul
Mar 2013
very efficent service i got the shoes yesterday and they are so cute
jean
Mar 2013
Great,fast service. Beautiful shoes and love the fact its free delivery. Schuh by far my favourite store
alicia taylor
Mar 2013
What a beautiful pair of shoes, previous feedback correct about going up a size but they fit perfect AND I can walk in them! Great platform and secure feeling heel for a curvier girl. Schuh's service has been fabulous too!!
Julia leckie
Mar 2013
Brilliant service, great value and very very happy with both pairs of shoes ordered. Delivered next day as well.
Benjamin Lynch
Mar 2013
I buy new shoes about once every 3 months and I always shop with Schuh! The prices are near enough the best every time and delivery is flawless when ordering online - no complaints
Alex
Mar 2013
Thank you for your very efficient service, very impressed. I bought the boots for my daughter and she loved them.
Liz Cargill
Mar 2013
The bag was described as white with red & blue. However it is cream not white. There was a very slight scuff mark on the front of the bag which would not wipe off completely, however this could have happened in transit as the bag was not in a protective clear plastic bag inside the grey postage plastic bag. I'm not bothered about the mark as the bag was reduced to £19.99, a bargain compared to other suppliers who were charging over £30. One local retailer wanted £42. You're definitely paying for the name as the quality of the bag is ok, not fantastic. Brilliant to get free postage and great service, arriving the next day!!! Well done!
Thomas Clague
Feb 2013
the shoes are very comfortable, with a little space which does hurt my feet when wearing socks. The colour is bright and lovely.
Came very quickly, and also got a discount on the item.
Much appreciated.
shavay manhertz
Feb 2013
Such quick delivery! Great service!
Unfortunately the shoes didn't fit so had to be returned though, although they were very gorgeous!!
Emma Pickering
Feb 2013
Always a pleasure buying shoes from you in store or online . Super efficient
Kerry
Feb 2013
Excellent service. Help Team very helpful. Fast delivery. Firstpurchase and very satisfied customer.
Paul Anderson
Feb 2013
Lovely shoes great quality arrived really quickly my daughter is delighted with them
Rebecca paterson
Feb 2013
Excellent service, quick and efficient delivery.
I purchased the Ugg Classic Cardy in grey and they are extremely comfortable and warm, especially in this cold weather. I most definately recommend purchasing online via schuh, and will do again soon.
Joanna Cain
Feb 2013
Order processed quickly, really quick and easy to navigate site.
Hebe Sims
Feb 2013
Bought these shoes for my upcoming wedding and I have to say they are absolutely fabulous. They fit perfectly and I just can't wait to wear them. Schuh have been brilliant to deal with as they sent the wrong size but when I rang I just had to return them and they sent out the correct size immediately - the staff were lovely to deal with and they have even refunded the cost of returning the shoes. I will definitely be buying again, in fact I have just purchased from them again today.
Soooooooooo so happy with my shoes!!!!
Mary
Feb 2013
i would just like to say how easy it is to order on your website everything is laid out very simple and straight forward and would appeal to even the relevately newest of website users i know the product is good and the service is excellant as i have used it before what you see is what you get and that says alot in this day and age well done
mrs j a reed
Feb 2013
Brilliant hard wearing leather brogue shoe, soft, comfortable and definitely worth the money spent!!!!
Jody Wells
Feb 2013
Comfy shoes!
Emma
Feb 2013
what a refreshing pleasure to online shopping!
The whole experience from the live chat advice i was given through to payment was a 5 minute job!
Many other retailers should learn from you - outstanding customer service - thank you!
Steph
Feb 2013
The live help was very useful, best service i've ever had online! thank you so much
Ashleigh Kent
Feb 2013
Just wanted to say what great customer service i recieved when i phoned up to enquire what to do with my faulty Ruck Sack that i had purchased over the internet. Craig was great. Many Thanks.
Nicola Kelly
Feb 2013
Excellent service. Shoes ordered Tuesday, delivered Wednesday and not even on next day delivery. Can't beat that.
Jean Bannister
Feb 2013
Brilliant service, ordered yesterday and delivered today. Very impressive. The converse trainers are great too! Thank you.
penny murray
Feb 2013
Got batman shoes for my son, he loves them! Delivery free & super fast 5 stars!
Louise Thompson
Feb 2013
Wonderful service, very impressed, my order came next day!! Thank you.
Nicola mcdonald
Feb 2013
I really enjoy the online shopping experience with Schuh. The email updates are helpful from dispatch to delivery.
I used the free delivery option, as I was not it a rush for my shoes and they came within 2 days, which was great. They fit well and I'm really happy with them. If I have any problems it's great to know that returns are free, as it's a bit of a trek for me to my nearest store.
I've never had a bad experience with Schuh online. Thank you for your excellent service.
Hannah Raymonde
Feb 2013
Amazing service and the website is so easy to use. I see it advertised all over the web with so many discounts on the shoes for example. Brilliant website and the service was outstanding.
Beth Upchurch
Feb 2013
Fabulous boots comfortable not taken them off in the 2 weeks i have had them :) great service from schuh cannot believe how quick you are with orders will be ordering from you again sorry i missed the product review but I was away from my emails but thank you for being amazing and I have converted most of friends to use schuh for shopping thanks again :)
Belinda Hayward
Feb 2013
Nice really wanted these trainers can't stop wearing them now iv got them
Maya Patel
Feb 2013
love these shoes! I have many pairs of vans and brought these for my summer holiday!
charlotte
Feb 2013
Extremely please with the service I received. The lady who answer my enquiry was very helpful and friendly. I will definately use this service again.
Sharon Lindon
Feb 2013
Brilliant service, shoes were shipped out within an hour of ordering and received them within 2 days. Will definitely use this store again!
Billy Hewitt
Feb 2013
They arrived sooner than expected, really happy with the service and have worn them everyday since!
Katie
Feb 2013
Fabulous boots. Good, comfy fit and can wear with anything. Loved them so much got the black pair too! Fast delivery and would certainly recommend!
Susan Simpson
Feb 2013
Fantastic speedy delivery, my daughter was thrilled with the shoes, would definitely shop at schuh online again.
carol clark
Feb 2013
I bought these as my son absolutely loves vans, and as usual they came up to standard so comfortable. The delivery was exceptional. All in all we were very pleased with these. So if your in any doubt don't hesitate.
Maria jeffers
Feb 2013
Awesome service - arrived so quickly after placing order.... Just love the shoes.
Sonia
Feb 2013
Well there is absolutely nothing bad to say about the best shoe shop Schuh in the world I absolutely love shopping with schuh in store and on line. Iv been shopping with schuh for the last 4-5 years and have had no problem on line or in store what so ever, good quality shoes, staff in sore is always so helpful and smiling ready to help you with anything you need at all time. Thank you so much for have a lonely shop like schuh but the bad thing I can't stop buying shoes:-)
Derya
Feb 2013
brilliant sites ordered my daughter pink converse on sat night and was here on the Monday, very quick services and was free as well, well chuffed with them they fit very well and she didn't want to take them off, will be ordering again from this site
sarah
Feb 2013
Brilliant service from start to finish, emails, follow up emails and super quick delivery. Thank you.
Julie Cooper
Feb 2013
Great product, fast delivery, thanks
Toby
Feb 2013
I am very very happy with my first order, so i decided to buy this pair
Price and delivery was great
Antonio Moreno García
Feb 2013
I am very happy with my purchase VANS SK8-HI SLIM. They are very comfortable,suitable witch everything, and my foot looks much smaller. Most importantly, they are very comfortable. It's one of my best purchases.
Magdalena Kapron
Feb 2013
Your staff both on your website and in store Argyle St. Glasgow were extremely helpful to me. The shoes are a treat for my grandaughter and your staff were super. Thankyou.
Helen Ross
Feb 2013
I always shop in Schuh whether I buy trainers or high heels. The website is easy to use, it has great choice and delivery is always fast. Schuh stores are great too! Sale assistants are always really helpful and polite, even when stores are crowded with customers. Having 365 days return is very useful because if you buy something and then never wear it, you can take it back to store and get your money back. I would recommend Schuh to anyone!
Victoria Lush
Feb 2013
Excellent Service, Very Fast Delivery, no problems. Loving my Boots will definately buy again. thanks.
Sheila Phillips
Feb 2013
Katie Tucker
Feb 2013
At first, I was not to confident because they were so affordable!
But, I was wrong:they are ABSOLUTELY PERFECT!!!
Ella
Feb 2013
Carys Brookes
Feb 2013
Love, love, love my new shoes, are a beautiful royal blue rather than navy & a perfect fit. Speedy, efficient service from Schuh as always.
Emma K
Feb 2013
the ladies on the helpline are so friendly!
keep it up..
abu
Feb 2013
Fantastic Red or Dead shoes : 'Jade' in dark green. I'm so pleased with the quality and the speedy service-well done Schuh!Mary janes are my favourite style and these are just right.
I wish Red or Dead would produce a vegan version in red patent if they ever do,I shall be delighted.
wendy
Feb 2013
keyleigh
Feb 2013
Very fast delivery and they really are a nice pair of converse
Natalie
Feb 2013
Fantastic service, ordered the trainers at 1:30pm on the Monday and they arrived at 10:30am the following Tuesday.
I will use schuh more often based on this experience
David
Feb 2013
Good price and v. fast delivery.
Krishan
Feb 2013
I ordered my boots the other day and the service was brilliant. I constantly received updates about the delivery and information about how I could return them if needed. The boots themselves are really comfy and great to wear, and I'm really glad I purchased them from schuh!
Sam palmer
Feb 2013
I bought these boots in Black in store and have loved them so much that I found the brown ones on line in the sale and ordered them straight away ! They are the best boots I have bought for years! I LOVE them!!!
Beccy Forshaw
Feb 2013
It was a very quick and easy billing process, and before-hand I emailed Schuh to recieve my student discount code and I got a reply straight away, which made it an easy process for me. I would definitely recommend shopping online at Schuh! :)
Niamh Iles
Feb 2013
Had the most amazing service online that I had to write a review. Firstly it always pains me to pay the delivery charge on orders so when I saw the free delivery on items at Schuh I decided to take up the offer as needed some new converse. I ordered them at 11pm Saturday night & they were delivered first thing Monday!! I have no idea how but was amazed. The converse are great as always, great colour & so comfortable. Will definately order again!
Natalie
Feb 2013
Very comfortable and beautiful shoes.
Comfortable to wear in any weather.
Fast delivery, great service! Thank you, Schuh!
Evgeniya
Feb 2013
ordering easy kept informed all the time about delivery ordered two sizes returned one could not have been more helpful excellant service
Louise Childs
Feb 2013
My son loves these boots would even sleep in them if I let him quick delivery trouble free shopping !
Kirsty
Feb 2013
I bought these trainers 4 my son he hasnt had them yet as he,s having them for his birthday the end of febuary,i no he will like them they look lovely,and i didnt no where to buy them it was some friend who told me about buying on line st time,and it felt good,thank you schuh i,ll be back again.
elizabeth steer
Feb 2013
Brilliant service! Would recommend to anyone ordering with this site. V.quick delivery.
Charlotte
Feb 2013
Great boots , super fast delivery . Would highly recommend . Thanks
Cat
Feb 2013
I would just like to say thank you. The service that you offered on my ordered was absolutely brilliant. Next day delivery and you kept me informed at all stages of delivery. Amazing service, thank you very much.
Christian Lee
Feb 2013
an excellent product for a fantastic price.
Customer service was second to nun with my shoes arriving the very next day.
i was very impressed with my first purchase experience as i was always kept informed and have gladly recommended this retailer to everyone I know.
keep up the standard & i will keep returning.
simon moore
Feb 2013
We very happy with the whole transaction, and my daughter is
delighted with the shoe style and quality.
alan ainsworth
Feb 2013
great boots at a really good price,overall excellant service
marc wilson
Feb 2013
I was very exited about them... But the they are quite narrow and not really pretty as appear inthe photos...
Very disappointed...
I toke them back...
Miriam
Feb 2013
Very good service,easy to use, and a great choice of shoes
wendi williams
Feb 2013
very pleased with quick delivery and product will recommend
stephen houghton
Feb 2013
Excellent quality espadrille which ryhmes with the shape of the shape of the leg and sole of the foot.
The delivery was fantastic with update on the movement of the item till it was delivered.
Onyedika Egbujo
Jan 2013
Came on the day you said they would (I was at work when they came but thats not your fault!!). I will only have to do teen boys shoe shopping from home from now on yippee!!
Louise Meagher
Jan 2013
Truly outstanding online customer service - letting me know how my order is progressing and anticipating potential needs. A very easy, very professional and very fast service - thank you! And I am one of those people who is rarely moved to actually complete online reviews - but I thought you and future customers should know!
Karen Fitzgerald
Jan 2013
Awesome shoes, arrived when expected in perfect condition. I will definitely be ordering from schuh again!
Brad
Jan 2013
Placed order Monday pm boots arrived Tuesday 9.30am
Brilliant service. Boots are perfect in every way thank you
Yvette Shayler
Jan 2013
I purchased some shoes at the request of my son. The delivery was super quick but unfortunately there was a problem with the order. A phone call to schuh and a new pair arrived next day, a discount off another pair of shoes and a free postage return label in the post. Just spoke to Jack on line to confirm return and again fab friendly service. I have been in customer service most of my life and recognise pseudo service in most companies. schuh offer the real deal, thanks for the experience!
Allan Priestley
Jan 2013
A very user friendly and simple website. My over all experience with my transaction was smooth and pleasant. I will buy from Schuh using this site again.
Kerry Dent
Jan 2013
Excellent service both online & in store. Very friendly & helpful staff in the shop at the Pavilions Swords.
Alice Kiely
Jan 2013
Excellent service, fantastic product, speedy delivery even in bad weather. Will definately use again
Darren McClellan
Jan 2013
very easy to order using the website and was kept up to date with emails telling me about my purchase LOVE IT !!
James Macleod
Jan 2013
I genuinely believe that Schuh is the best internet store I personally have ever dealt with. I feel I can buy with total confidence in the knowledge that any problems I have will be met with a sympathetic and constructive response. Thank you all at Schuh!!
Anne Kearns
Jan 2013
Great Shoes and very fast Delivery. Ordered on a Saturday Morning and Delivered on Monday - Fantastic.
Highly recommend and will definately be visiting again myself :)
Maria Naylor
Jan 2013
This website was easy to use i got exactly what i was looking for and was kept up to date with constant emails about my purchase , my shoes also arrived on time which saved me waiting in when i didnt have to , i would recomend this website to anyone for high quality service .... thanks !
James Macleod
Jan 2013
My 10 year old granddaughter was delighted with her Vans (and the price) especially as she bought them with her own money!
Nanette Quinn
Jan 2013
This website was a pleasure to use, I was informed every step of the way until my delivery arrived a? service. Thank you.
Samantha Buck
Jan 2013
Quick despatch and I was kept up to date with what was happening with my delivery
Katy Pemberton
Jan 2013
Lovely boots, so nice bought them in black and brown. Nice having the zip instead of untying the laces. Great delivery service.
Beverley Hughes
Jan 2013
Fantastic service as always. Thank you.
lindsay
Jan 2013
Brilliant service,arrived earlier than promised in the middle of the awful snowy weather. Will definintely shop on line with schuh again
Linda Shaw
Jan 2013
I placed this order yesterday afternoon (Sunday) it has just arrived now! Really impressed with your service I didn't expect them that quick. The same can be said for your in store service too, even when your store is very busy, the service is second to none.
Why cant other shops be more like yours?
Thanks very much,
Justin Roberts
Justin Roberts
Jan 2013
Just received order and would just like to thank you for an excellent service. Well packaged and sent very quickly. Trainers look fab!!!
Paula Walker
Jan 2013
flawless ! ordered Saturday delivered 9.00 am Monday ! great service
tony mohammed
Jan 2013
I love the "Shuh experience( no joke) . Customer service and info is first rate and very efficient My only issue with this particular purcharse is that there were no half sizes and other websites showed them . Brought half a size bigger with you though as I know your returns are great if they are massive and I can get a smaller size if necessary.
Thanks
Nickie Rifon
Jan 2013
I reserved a pair of boots in store and I have to admit, the website was easy to use AND the service in the store was efficient and friendly. Can definately rely on schuh for great service as well as great shoes.
Aishah
Jan 2013
Really nice shoes, comfortable and light, buy it and enjoy it.
Henry Bartels Cole
Jan 2013
my brother orders some vans for me for christmas they arrived promptly and there nice fit really pleased with them will defintly buy my shoes from here all the time.
Kirsty Blake
Jan 2013
GREAT ITEM. EXTRA FAST DELIVERY, MY CHILD WILL LOVE THEM. THANK YOU :)
craig
Jan 2013
Great service, good buy.
opal
Jan 2013
Delievered within two days. Decent shoes as described
Andy Carroll
Jan 2013
Very happy with my purchase and very quick delivery will be ordering again
Miss d hipkins
Jan 2013
Lovely pair of shoes that are comfy and look nice on my feet, delivery was very quick. Very happy with the service!
Kay
Jan 2013
First time I have ordered from Schuh. I placed order on Sunday and parcel arrived on Tuesday. Amazing service and free delivery. I will definitely use again.
Julie Heath
Jan 2013
Great trainers and fast delivery- excellent!!
Alex
Jan 2013
Excellent service. Very professional would not hesitate to order from you guys again. I would definitely recommend you to friends and family.
Ravinder Kaur
Jan 2013
Just wanted to say thanks for your excellent customer service and rapid delivery, even in the snow! My shoes were with me in two days despite the horrendous weather we've had of late. It's a rare thing to find a company committed to excellent customer service these days, so thanks again!
Jonathan Bowley
Jan 2013
Hi
Customer service helped me ( Cambell )
the service that he gave was friendly afficiant and quick.
He manage to locate a pair of shoes ( the last in the country in my size) from one of your stores
in under a hour and to my surprise they arrive they arrived within 24hrs
Great service thankyou
Mrs l Gogarty
Jan 2013
Good item.......thank u......
Ronald Lamson
Jan 2013
Lovely trainers, look great. Amazing service from schuh, super fast delivery. I will defo be back for more amazing shoes!
leanne
Jan 2013
great service, good product and very fast delivery. Many Thanks :-)
Maciej
Jan 2013
i love to shop with schuh ! another excellent pair of trainers to add to my husbands collection ! a great price and excellent service from schuh ! i also really love the excellent returns policy and because of this i always shop at schuh ! a very happy customer !
alison wilson
Jan 2013
Shoes were great, would have preferred to have them a little sooner, but hey, British postal service.
Sam
Jan 2013
Thank u for great service and quality
Dee
Jan 2013
Really efficient service, ordered on Saturday night, delivered Monday morning. Would definitely recommend.
Carol Ratcliffe
Jan 2013
I recently ordered some sorel Joan of arc boots and they were amazing they have came in great for this bad weather we have at the moment - they are comfortable and look greatv with any outfit - would highly reccommend -
Lisa Hilton
Jan 2013
Hi I am Naveen from india.
I ordered puma speed cat sd.
Order processing was smooth as silk, and the delivery of the product was dot on time. The product reached me within 4 days. I would really recommend my friends to buy stuff from Schuh.
Naveen Toppo
Jan 2013
Top quality service and product from schuh as usual. Bought these trainers for my sons birthday. Delivery was faultless and they fit him like a dream and good quality. I am already a regular customer and for good reason. Thanks
Sara
Jan 2013
Hi what a pleasure its was to trade with you i made an email request as to weather the boots i wanted were an online sale item or both online and store that was on sat19th the online message said that the line was open from 11am .I had a phone call at 11.04am to advise me it was both ,in the mean time i had rang the swansea store and spoke to a mike or mark ? i didnt catch the name anyway i asked him was it online sale or store and he confirmed it was both he even asked me the product # so he could check the store stock they didnt have my size in stock so i ordered online my boots arrived on the 22nd .What a fantastic service you all provide i am well impressed and shall be telling everyone at the post match pint after watching swansea v chelsea on the 23rd well done everybody the boots are great Many Thanks Steve
steve hill
Jan 2013
Ordered these yesterday 21/01/13@ 1230pm and arrived today at 1500pm, super quick shipping. Great bargain for these, fit perfect, look fantastic.
David Rankin
Jan 2013
Hi,
its pity that Im not able to write me review on Rocket Dog shoes as they are already sold out..
Im more than happy to shop with Schuh and I always recommending your site when someone here in Czech republic asked me where did I get these and those shoes! Already looking for the spring season with you! Dagmar
Dagmar Zajedova
Jan 2013
First time shopping online with schuh excellent service even in this bad weather:) really pleased with my daughters uggs bargin will certainly be shopping with schuh online again fab fab fab x
Linzi shaw
Jan 2013
I am so pleased with my Doc Martins! I have wanted some for ages. They are so comfy and the design is really pretty, I was really suprised at how quickley the free delivery came especially with all the snow.
Mia
Jan 2013
Excellent service
Vishal
Jan 2013
brilliant, great bargain and free delivery!
hayley durkan
Jan 2013
Very very quick! Can't falter it. Will order here again
Joe Graves
Jan 2013
Absolutely faultless! Easy site to navigate, payment process easy. Email updates on your order are brilliant and even item tracking - on free delivery!!!
A pleasure honestly, brilliant brilliant, thank you very much -)
Ken Harrison
Jan 2013
i love my new maroon converse thank you :D fast delivery too especially with it snowing..very please!
kayleigh
Jan 2013
You guys are amazing. Awesome products, awesome service and speedy delivery that's so clear and concise, you don't worry at all when it's coming in and so on. Texting and emailing lets you know everything as it happens, plus you let the customer track it also. SO good. Gonna buy shoes from you more often. Thank you so much Schuh. :D
James Sole
Jan 2013
Awesome shoes, awesome communication, awesomely fast delivery. You guys rock! :)
Julia
Jan 2013
Five stars all the way.
I would like to thank Mr Nick Coyle the manager of the stratford branch and the manager of the lakeside branch and Nicole in head office for helping me to obtain the boots I required, all being very patient and helpfull.
I Initially purchased a Pair of Timberland Heritage boots from you but they turned out to be far to big. Having researched the internet I found out that this range comes up very large and you need to order at least a size smaller.
Anyway to the point with your excellent customer care and associated staff in head office and branches the boots that will fit are now on there way to me.
I will buy from you again and have no hesitation in recommending you to family and friends
Regards and best wishes
Travers Dann
Mr Travers Dann
Jan 2013
I ordered a pair of Catepillar boots from Schuh and I must say that it is possibly the best internet shopping experience I have had. The boots were great but I had to return them because of a sizing issue. I returned them with the Collect+ service which meant that I got my refund in a matter of days. Buy with confidence from this brilliant website!!
Mark Howard
Jan 2013
These are really good converse a great army colour which is in this season. Would definetly recommend
natalie brooks
Jan 2013
Excellent service. Best Shoe site on the net
Boots where delivered next day and fit like a dream.
Travers Dann
Jan 2013
I must say that I am really impressed with your service.
I saw a model of shoes on the internet, reserved it through the shop that was more convenient for me (London Oxford street) at night. Next day I wake up with a text message saying that every thing was confirmed with my reservation and I shall show that text to any member of staff in store.
At the store, even being crazy busy, the staff was helpfull, read the message and asked me to have a seat. Brought me the shoes, I tried them on. Then politely the member of staff serving me asked how was it, and if I wanted it. Followed by a yes, he took the shoes to the till while i was putting on my shoes.
At the till, a very nice girl asked me if I had been informed of the return policy, I said no, and she clarified that it was one year, which I found really surprising. And very convenient as well, as everyone likes to try the shoes at home and try it with the different outfits.
I must say I was really amazed with your service, as nowadays it is more and more difficult to find such a good and cohesive service where everything goes smoothly, and from where I can leave and feel that it was a good customer experience. Specially in such a busy period of the year as it was (after christmas).
And it was also very surprising your policy, where I didn't feel a business trying to avoid speaking about returns or refunds for their own profit, but putting my interests, as a customer, in first place.
Was my first experience with your shop, but I will definitely come back.
Laís
Jan 2013
All good apart from me not clicking the submit button (twice) when I entered a code - Doh
But re-ordered ok.
Simon Carr
Jan 2013
Love these shoes. Vintage, girly and so pretty. Heel is quite high so will wear them for special occasions. Love the hidden platform as I am only small and they give extra height without looking too clumpy. Would highly recommend
Vintage vixen
Jan 2013
very comfy shoes for work,
lorraine
Jan 2013
I rang your customer services Telephone Line to make an order after having problems with your website . Spoke to Kylie who was fantastic! Lovely and friendly and showed great customer service by advising me she would monitor my order to make sure a duplicate transation was not submittied . Please pass on my thanks
Andy Godsell
Andrew Godsell
Jan 2013
Shaun Welham
Jan 2013
great price
Shaun Welham
Jan 2013
Great website with some fantastic bargains. Will be shopping with you again
Dianne
Jan 2013
very good
Luke Herbert
Jan 2013
Very good service, easy to order on line, well packaged and arrived very quickly. Thank you.
Sarah Johnson
Jan 2013
Hiya
I used the website today for the first time to order two pairs of shoes. One was out of stock and is to be delivered to the Manchester store next week. So far I am very impressed with the emails to keep me informed of progress.
The second pair were in stock and I requested to pick them up in store. Again I received a text very quickly with the details of how to pick the shoes up.
The gentleman who dealt with the request in the store was very friendly and helpful.
Thanks to everyone for a so far successful result and hopefully I will be even more impressed next week when I receive the other pair.
Kind regards
Christine
Christine Valentine
Jan 2013
Excellent service , received item next day as said by email ,and very pleased with item thanks
Mrs P Harling
Jan 2013
Fab super fast delivery and so easy to order
Jackie booth
Jan 2013
kirsten your live chat operator was so very helpful and polite,
a credit to you ! excellent customer service
elizabeth panayi
Jan 2013
I bought a pair of black converses from you a while back. They shipped immediately and I got them within two days, really really fast delivery and really amazing customer service. I am now purchasing my third pair from you.
Theo
Jan 2013
Great sale items and free delivery :-)
Kirsty Bloor
Jan 2013
OH MY GOSH, SPOKE TO A LADY IN CUSTOMER SERVICES YESTERDAY MORNING,WHO TOOK THE TIME AND PATIENCE IN SORTING OUT MY PROBLEM, I RECEIVED MY ORDER/PARCEL FIRST THING THIS MORNING,(24 HOURS) THATS WHAT I CALL SERVICE, A VERY BIG THANK YOU TO THE LADY AND EVERYBODY ELSE CONCERNED IN PUTTING MY ORDER TOGETHER AND MAKING MY GRAND-DAUGHTER'S BIRTHDAY A HAPPY ON E NO COMPLAINTS FROM ME ONLY WHOOPEES!!!!!!!!!
A VERY HAPPY CUSTOMER BEV
MRS BEVERLEY SMITH
Jan 2013
Very happy with them.. Excellent delivery. One happy customer!!
Chloe Price
Jan 2013
Very, Very helpful! The "live help" is very useful, quick reply and suggests alternatives that fit to your personal needs. When they tweeted to help me, it was also VERY useful and how i actually came to order these shoes in the first place. Very helpful on the phone, explains everything clearly. However i think a bit of a mix-up of information about shoe stock across staff?? Altogether, a great experience a difficult situation made easy (for me anyway) ) i just have to sit back, relax and wait for my NEW SHOES TO COME!!
Lucy Banting
Jan 2013
ordered a pair of vans for my son. Delivery was excellent and the vans were just what we wanted, perfect service. thank you
Andrea Williams
Jan 2013
Amazing shoes!!!! My son loves them and so do I! Great price and fast delivery!
Ms Read
Jan 2013
very good good service, arrived next working day, impressed as lets you every step of the way where your item is with ups, very clear & helpfull if needed to return item, wish evey company on line was this good.
jason swift
Jan 2013
I dont shop anywhere else for my shoes... The website, or instore... the service is always friendly, helpful, and quick. I am never disapointed and always pleased with my purchase. On the few occasions something hasn't fitted the way i like... exchanges are pain free and quick...
Delivery is also fast... and free.
Best store on the high street by far.
Diane Nathan
Jan 2013
Free next day delivery, constantly updated on the
Transaction. And gorgeous lovely Nike blazers!!!
5 star all the way!!!! Will always use this site.
Thank u so much xx
Natasha jeggo
Jan 2013
Process of ordering was really quick and easy. Really liked that I can collect in store as I am never usually in when parcels/mail gets delivered. Recieved an email that my order was already being processed and due for dispatch soon after I placed the order. All round very happy.
Reesha Ranat
Jan 2013
Great service. Quick delivery and Fantastic email updates.
brad
Jan 2013
Great service, good communication regarding refunds and advising me where I needed to take the shoes should I need to send them back. Didn't need to send them back though as they are lovely shoes! Am very pleased. The staff in the store were very helpful informing me of how to do the website order when they didn't have the size I needed in stock.
Claire Holdgate
Jan 2013
This is my 5th pair of All Stars from Schuh. I particularly love this colour. They are so comfortable, quality is great.
Very happy with the service and website.
Gail Blood
Jan 2013
Schuh is my favourite shoe store. I have also ordered from there website 4 times and have to say its a a fantastic service, super speedy delivery, ordered late Saturday night and the shoes were here midday Monday and its FREE delivery. They also keep you well informed on the status of your parcel, and as always the shoes are gorgeous. ??
Tracey prescott
Jan 2013
Shaista Miah
Jan 2013
Bought two pairs of Merrell shoes this week and got good deals on both, bought one form your ebay shop and one from your own website, wish I had known about the free delivery option when buying through ebay
William Grant
Jan 2013
Quick delivery.I love Toms,so comfortable, this pair just as comfy as my other Toms.
Philip Trew
Jan 2013
Fab website, easy to use, not one complaint.
Tushar Joshi
Jan 2013
brilliant service fast delivery and great price
liam kinsey
Jan 2013
very helpful and nice
heather lloyd-king
Jan 2013
Best internet buying experience by far!!
Brilliant boots very very happy and every step of the sale and delivery sent to keep me informed.
Bought yesterday at 10.44 arrived and on my feet by today at 2.45 beat that. Thank you so much :)
Samantha Murphy
Jan 2013
Bought the navy blue polka dot converses a few days ago and I absolutely love them! Really comfy and look great! Had so many compliments! Going to buy another pair very soon! Service from schuh was amazing! Constant updates regarding my delivery and they were delivered in 2 days :) very pleased with my purchase. Thank you :)
Natalie
Jan 2013
Great service! Kept me amazingly informed on every step of the order (confirmation of order, when shoes had been dispatched, when to expect the order) and I recieved them before 12pm on the day of delivery.
Rachel
Jan 2013
it was the first time i had used the internet to buy anything,this site was easy to use and it was christmas week .and they delivered it before christmas .and they were excactly what my 10 year old daughter had asked me for. thank you schuh as im a mum who as no brand name know how an you sorted and solved my christmas wish list thank you
patricia loftus
Jan 2013
I recently ordered the green authentic vans in the sale online, but sadly they didn't fit when i received them. I decided to visit the store in oxford circus and exchange for another pair of Vans in a different colour. It was a pleasure to shop in Schuh, the staff were polite, attentive and an all round top bunch of people. It was refreshing to shop in such a comfortable and fun environment. I will definitely be buying all my shoes/trainers from Schuh...
Andrew Judd
Jan 2013
Connie Rowley
Jan 2013
Great pair of trainers at a good price and the delivery was really quick too. Thanks!!
Nathan Williams
Jan 2013
Ordered my converse on Monday evening at 11.50pm ,I was amazed when they arrived early wednesday morning.Apart from being a great pair of trainers as well,they are both stylish and really comfortable. I would definetly recommend to friends and family.Really happy with my new covnverse,thank you so much to all the staff at Scuh,Keep up the great work.
Kevin
Jan 2013
Absolutely excellent serfice. Cannot rate it high enough. Website quick easy to use, delivery super fast and as brought two sizes, was exceptionally easy to return the unused pair. Keep it up!
Rebecca Wilford
Jan 2013
Fantastic service! I ordered the Women's Adidas Honey Low Stripes ii Heart Trainers in the sale via the website, and they arrived by courier at my office the very next morning! The communication from Schuh was excellent, and the fact delivery was free was even more amazing. I'm very happy with the service and will definitely use Schuh again. The trainers themselves are just as described and are very pretty! It's early days but them seem to fit very well and hopefully will be comfortable. The reviews on the Schuh website were very useful I always check reviews before committing to buy. Thank you for an excellent shopping experience!
Helen Hunt
Jan 2013
Excellent product description and great number of photos to show all angles. Can't wait to get my new shoes :D !!
Tiffany MT
Jan 2013
Dear sir,
I would like to comment on the staff within your store at Glasgow Silverburn.
I placed an order online to collect in store on 7th January and was informed that it was ready to collect in store on the 8th January.
I attended to collect the order and on your staff member checking the item it was noticed that there was a mark on the heel of the boot. I was given the option of a discount on the order or a replacement item. I selected a replacement item. The staff member was very apologetic regarding this and assisted me further by having the replacement sent to my home address.
I feel that I should comment on the good service of the staff member as all too often the public are quick to complain when things don’t quite go their way.
Regards,
Ross
Ross Moran
Jan 2013
Very happy with the service provided! The helpdesk were quick in their responses and very helpful.
Many thanks,
Hayley
Jan 2013
Quick, easy and pleasant transaction - with fast delivery ! Perfect.
Russell White
Jan 2013
Fantastic products and service every time
Mairead
Jan 2013
Absolutely fantastic service! Delivery was super quick - despite ordering just before Christmas!!! Boots are a dream to wear, I'm on my feet all day - but these are the most comfortable pair I own! Love them so much I may just just get them in tan too! Thank you!
Shruti
Jan 2013
very good
genco
Jan 2013
BRILL!!...thankyou for yr very professional service...recived e mails keepin me upto date with my order...recived order very quickly..easy returns explained..i wasnt in to receive my parcel but waqs left a card filled out tidy..explainin my parcel was in my local post office..which was great! as local sortin office is further away...will def b doin my shoe shopping with yrselfs again! highly recommened...thanks again xx
michelle
Jan 2013
Awesome well done Schuh.5 days from England to my door in Australia. The shoes are a perfect fit and my daughter is very happy. We will definately look at your web site for further purchases in the future.
Regards
Very Happy
Robyn Nilesen
Jan 2013
Amazing service! Loved how much contact and updates I had on where my order was, unlike any other website i've shopped on! The delivery was perfect, I ordered 5 items from different websites and Schuh by far came the quickest! Will DEFINITELY shop here again and again, amazing choice of shoes at great prices also. I LOVE SCHUH
Caitlin
Jan 2013
my daughter really loves her uggs she got for christmas.a very big thank you to schuh for getting them here in time.we will be shopping with schuh again .
marisa
Jan 2013
very helpful and very easy to use found my shoes and ordering them very easy and not much hassle which is very good
chris
Jan 2013
Easy use of website and no complications when purchasing. I also liked that i was kept informed as to where my order was. Plus my order arrived when it said it would! Will definitely buy again.
Kellie Hellaell
Jan 2013
I used the on-line help and spoke to someone who was very friendly and helpful. The boots I ordered were delivered within a day or two. Unfortunately they were two slightly different colours.
That's the only bad news..
The good news is that my daughter (they were her Christmas present she lives in the UK, I live in Ireland) was able to drop into a store close to where she lives and change them without any difficulty at all. I would certainly use your on-line service again.
Carmel O'Brien
Jan 2013
Delighted with the Vans shoes and excellent delivery service. Parcel arrived in less than 48 hours. Would definitely order goods from your company again.
Michael Tabor
Jan 2013
Extremely easy and straightforward process. Free delivery always a bonus.
Many thanks
ltaylor
Jan 2013
Loved my shoes and the service was wonderful, quick and efficient.
MANY MANY THANKS
GEORGINA NORMAN
Jan 2013
excellent service,super fast delivery,great shoes ! perfect :-)
Susan fotheringham
Jan 2013
I bought the Burgundy pair of Red or Dead In Bloom boots...they arrived today!!! I must say they are THE most fantastic, AWESOME boots I have ever bought!! Not only is the colour gorgeous, but EVERYTHING about these boots speaks volumes!!! The MASSIVE soles, and heels are to die for!!! They are so comfortable.....and such great quality!! I had such a painstaking decision of whether to go for Burgundy or Black.....to be honest...I was SO close to ordering both!!! I am so, so tempted to get the other pair before they sell out!! I can''t believe they are at such a wonderful price! I am over-the-moon with my new phenomenal footwear!!!! Many, many Thanks......Michelle.
Michelle Grant
Jan 2013
these shoes are so comfy i love them , they are a great size and lot of complements received
toto obi
Jan 2013
Excellent service as always from Schuh - thank you.
John Fahey
Dec 2012
I love shopping in schuh because as soon as you walk into the store there are people asking you if you need help with anything and as soon as you find a shoe that you like you don't have too look to far for help. All the staff are so kind and treat you as if you are important.
Cara Robertson
Dec 2012
Beautiful boots, UGG, super fast delivery, great communication, all in all, very pleased with whole transaction.
Mali
Dec 2012
The staff were really helpful and friendly and collected my order from the back really quickly. I felt that nothing was too much trouble for them and that if I had had another query they would have dealt with it promptly and effectively. Great service, thanks again!
(The girls who served me were Laura and Aoife - Solihull store).
pamela lambert
Dec 2012
Very excited to finally have brought my purple vans as I've been looking for them for ages and I was even happier to see that delivery was free! It's a shame the vans weren't on sale but I'm just happy I got them and looking forward to buying more thumbs up schuh I'm a first time customer and I will be back
Cheryle Stevens
Dec 2012
Fantastic bargain , fantastic service , superfast delivery and great communication ! Will definitely check your offers/website next time I need shoes !Well done ! Thank you Chris
chris templer
Dec 2012
Alway enjoy schuh trainers always comfy, i love the sale time as i always get more for my money
kirsty
Dec 2012
Very pleasd with glitter toms
Janice Trelore
Dec 2012
very good service and customer care
angela craddock
Dec 2012
I honestly can't say enough nice things about your service-just fantastic. I had ordered a pair of Irregular Choice shoes from your Amazon site on 23rd Dec. and despite the holidays I received the shoes on 27th Dec. Unfortunately the shoes were far too tight so I checked your online store only to find out that the next size up I would require were out of stock. I chatted with Craig on your live chat and he took my details and said he would source the next size up for me and let me know. Today (28th Dec.) I received a call and you have sourced the larger size for me. I just hope they fit!! Anyway again thank you very, very much. I wish more companies were like this.
mrs j crawford
Dec 2012
Superb service. Ordered two pairs yesterday and arrived today. Didnt expect to recieve them until after new year! Thanks
Kiera Robertson
Dec 2012
Great item fast delivery would recommend schuh to others.
Andrew Fulton
Dec 2012
Great website! Really easy to navigate round an view all the great shoes! Definitely my fave shoe shop and even better to shop there from my sofa!
Emily
Dec 2012
Thanks! I like buying from schuh! Very reliable seller!
Liliia Wassell
Dec 2012
Lots of staff working made the very busy store (27/12/12!!) run very smoothly for the customers
Jenny Machell
Dec 2012
exellent service, quick delivery
mandy obrien
Dec 2012
Really clear and easy website to use. Delivery was really quick especially considering that it was free which was a bonus!! The shoes are really well made and fit our son well. Great service all round so much so I used your reserve and collect service a few days later which was just as good an experience saved me being disappointed if I'd travelled to a store and they may not be in stock.
Andrew Gaskell
Dec 2012
Fantastic customer service! Reserved trainers online to pick up the following day. Reserving process was simple, when i went to pick them up at Glasgow Silverburn the customer service were so friendly & helpful! On a plus side the trainers were perfect also ! :) One very happy customer!
Lisa Aitken
Dec 2012
Have now purchased three pairs of shoes from you in past month. Excellent service, communication and despatched very quickly. Cannot fault Schuh.
Elaine Doocey
Dec 2012
Easy to use, fast payment, good customer service.
Harifa
Dec 2012
Good website, fast delivery, even so close to Christmas.
Miss Dawn Williams
Dec 2012
Great service, great product and I will gladly write a positive review for the shoes I bought but I do not want to use my real name for the review comments, particularly as the shoes were as a present for someone else. I expect disclosing real names will put a lot of people off from writing a review. Hope this feedback helps.
Colin Stroud
Dec 2012
I ordered some shoes from the sale at an excellant price and got an email saying they had been dispatched with a tracking number on the same day! Very pleased
Emily
Dec 2012
live chat very helpful especially the advisor
Jason Doyle
Dec 2012
LOVE THE WEBSITE
ASHA
Dec 2012
Wanted to change my order on line and this company made that a very easy process by being able to talk to a representative through my lap top. First class company.
darren james
Dec 2012
I was unable to find the shoes I was looking for in store or on line. I e-mailed to see if a pair could be found. I must say it was a fantastic service, they e-mailed to say that they had found the shoes I was looking for. I rang the number given and placed the order which was hassle free. They have now arrived. My daughter was looking for these shoes as a Christmas present and she will be delighted come Christmas day. I must say that this was a fantastic service, it has restored my faith in customer service. Well done Schuh you should be very proud of your service and I would have no hesitation in recommending you.
Arlene McVeigh
Dec 2012
Amazed at the service from you guys!! Ordered 20th received 21st! Order tracking aswell. Excellent. Will reccomend and deffinately use again. As for the Marvel bag, absolutely made up, great quality and the best price i could find it WITH free delivery!!! Tbh, kinda want to keep it for myself and not my son. Thou i won't. Thanks alot!
Amanda
Dec 2012
Excellent service. Fast free delivery.10/10
james tonge
Dec 2012
Ordering with Schuh online was quick and easy and all products are easy to find. I wouldnt change anything.
Cameron Dougan
Dec 2012
I found the website really easy to follow and I found more things than what I was orginally looking for. There are some great deals.
Katie Poole
Dec 2012
wow! what great service, ordered the boots on the 18th recived them on the 19th. Cant prase you enough, shop staf excellent, polite & helpfull. delivery system also excellent. kept well informed with emails & being able to track parcel. many thanks mike
mike seagrave
Dec 2012
although site said my particular search was not available i used the interactive help and excellent helpful staff that helped me look for the shoes and then when found enabled me to purchase. smooth, stress free and simple. end result i found what i was wanting -)
i will be back for more!!
a walter
Dec 2012
Very efficient. Site is easy to navigate through.
Scott
Dec 2012
I would 100% recommend buying from Schuh!
Ordered the shoes being a bit worried that they would take a while due to the Christmas rush but no they arrived so swiftly.
Their customer service is brilliant and I am delighted with these beautiful AND comfy shoes.
Will be ordering from schuh again in the VERY near future!
Jessica Kay
Dec 2012
I've ordered from schuh online many times now and can't fault them. Very speedy/reliable delivery and always kept up to date with orders progression.
Vicki
Dec 2012
Excellent service both on line and in store. I bought my daughters a pair of UGG boots each and they love them. They are so comfortable it's like wearing slippers! Definately worth every penny. Thank you Schuh for excellent service. I had to change a pair for a larger size in store and the staff were very polite and helpful :)
Kay Costello
Dec 2012
The DC's I ordered on Wed 12 Dec. arrived on the 14th Dec. Excellent!! I will definitely recommend you to all my friends. Well Done in such a busy time of the year!!!
susan davey
Dec 2012
Absolutely delighted with the customer service in schuh. They didn't have my size in store but the staff could not have been more helpful in getting them ordered for me. They arrived to my house within 3 days. I can't ask for more than that! Will definitely be shopping in schuh in the future.
Aveen Gordon
Dec 2012
Really easy to use website. Really impressed that you guys can deliver so close to Christmas with free postage! First time ordering from schuh and would recommend you.
Phoebe Buckland
Dec 2012
If you wanna order shoes, order them here!! I ordered in the afternoon and they arrived the next day! I have ordered on line and by phone and the girl was lovely and knew what i was talking about! Again arrived next day. Been also in store to change uggs because of a slight Mark on them ( me being fussy I think ) but they changed them straight away. Very helpful. Wish all companies were like this one. You know- old fashion do anything for the customer , smile etc etc!
Gilly coe
Dec 2012
Communications fantastic ,delivery as good if not better , product 100% pleased with purchase many thanks, would defiantly use this service again.
Ian Simpson
Dec 2012
Quick and easy to complete using paypal payment method !! :)
Chris
Dec 2012
very impressed by tracking information , speed of delivery and the helpfulness of your service dept when I found I'd accidentally ordered the wrong colour - they took the trouble to ring me in response to my email and discuss the best solution, having already found out about local availability. Customer service is obviously a priority for Schuh, and was much appreciated, thank you
Mary Purdon
Dec 2012
easy to use website
Devina
Dec 2012
It was really easy to purchase a gift card but either it didn't allow me to add a message to it or I missed that bit??
Alison McDonald
Dec 2012
Bought back-pack for Grandson for Christmas. I'm sure he will be delighted. Delivery very prompt, good condition
Carol Shepherd
Dec 2012
These are fantastic shoes my daugher is going to be so happy when she receives them for Christmas, the colour is wonderful. Excellent service from Schuh as always.
Jo.vye
Dec 2012
Fantastic boots which actually fit my legs. The service is first class. My order arrived the next day. Your communication is also excellent. I order quite a lot on the internet and this has been the best experience ever. Other companies should take note!! I will definitely be a return customer. Thank you
Ruth Wilkin
Dec 2012
Parcel arrived promptly, goods as described.
Sheila Ferguson
Dec 2012
It was very easy to place my order, delivery is free and quick - it's great that you can track you parcel to see when it will be delivered. I don't know if it was due to the courier handling or if it left the Schuh warehouse like it but the box that contained the boots was broken (squashed beyond recognition of a box) and didn't protect the boots at all during transit. Not pleased as I purchased the boots as a gift and it would have been nice to gift wrap them using their original box.
Julie
Dec 2012
MY OVERALL EXPERIENCE WAS VERY GOOD AND FAST ALTHOUGH I DO THINK IT SHOULD BE MADE EASIER TO GET A STUDENT PASSWORD TO OBTAIN THE DISCOUNT.
dorothy
Dec 2012
ordered pair of boots on schuh website excellent delivery no problems
linda shadbolt
Dec 2012
Superb! Ordered 7pm on 13th and delivery am on saturday the 15th. Couldn't be happier.. Thanks guys.
Spencer jarvis
Dec 2012
Superb! Ordered 7pm on 13th and delivery am on saturday the 15th. Couldn't be happier.. Thanks guys.
Spencer jarvis
Dec 2012
The service i got from the beginning to end of the transaction was second to none. I used the live help line to find the shoes i required. They then called me the next day to confirm they had some. I then had texts to update me on the progress of my order. If more company's adopted the same level of customer service it would make shopping a far more satisfying experience. Thankyou and your staff for the exceptional service.
Sandra Hall
Dec 2012
High quality products, excellent payments, shipping super!!! super recommended!
I am Italian, I ordered a pair of shoes Monday afternoon and Thursday I get home!
matteo
Dec 2012
Fantastic items and great delivery. Highly recommend .
Lisa Nolan
Dec 2012
SARAH IS GREAT AND REALLY PUT HERSELF OUT TO HELP ME, I'M NO GOOD WITH COMPUTERS, THANK GOD YOU HAVE SARAH WORKING FOR YOU, AS WITHOUT HER I COULDN'T HAVE PLACED MY ORDER. MANY MANY THANKS SARAH
BRINLEY
Dec 2012
Excellent service shoes arrived before your email to say they were being delivered superb thank you will certainly use you again
gillian thomas
Dec 2012
A good buying experience, pay with Paypal, and kept informed of parcels progress right up to delivery.
Srephen Dyball
Dec 2012
Bought some Nike trainers for my son last month, he loves them and service was brilliant - well done
Owen O'Neill
Dec 2012
I bought some Toms from Schuh in the summer and the service that I received was very good. There was a problem with the shoes and I sent them back and they returned a brand new pair within days - was very pleased
Karen Stephenson
Dec 2012
Fantastic online service really helpful and friendly staff.
Barry
Dec 2012
Perfect
Lisa Soulsby
Dec 2012
I was very impressed with the service, I ordered mens Ugg slippers online I received emails saying the order had been sent and two days later I had a text saying the order was being delivered that day. Then I had an email asking if I was happy and what to do if I neeeded to return goods. Slippers are lovely.
jan harris
Dec 2012
fantastic service, no hassels :D
rob
Dec 2012
Brilliant service, thank you
John
Dec 2012
Overall great service! Website is very quick and easy to browse. The order system is very easy to navigate and speedy. Free delivery and within 2-3 working days is brilliant. Can't fault it!
Faye Cooper
Dec 2012
The website was a breeze to navigate and the detailed images were fantastic. It gave an all round view of the product.
Would I shop here again? Of course.
The ease and satisifaction is what we all desire in online shopping and Schuh supplies it all.
Great shopping, well done.
Patricia St Louis
Dec 2012
Bought for my 13 year old daughter and she loves em !! :)
Sue
Dec 2012
The service I received today was brilliantly efficient I was well assured that my order was safe, secure and on it's way. I will definitely be purchasing more of your shoes online!
Lauren Penfold
Dec 2012
ordered online for a friend for her daughters xmas present. Fast service and delivery. She was very pleased with product
Stuart
Dec 2012
I am really happy with how fast this item has arrived however, the box is damaged ripped and had clearly been crushed which is very disappointing as the converse are a gift for Christmas.
Nina Betts
Dec 2012
Excellent service as usual
William Macoy
Dec 2012
Hi, I was desperately trying to find a particular fly boot which was sold out in all my local stores and on line - I called customer services and spoke to Lauren. She was incredibly helpful and called other stores to track down the boot for me and then arranged delivery. Excellent Customer services, 10/10!! Thank you. Keeley
Keeley Brown
Dec 2012
I love schuh. Great trainers, great service, what more could you ask for?
Matt Harwood
Dec 2012
lovley
nicholas devine
Dec 2012
Really comfy & warm, out of stock in my local store - easy to order online with free delivery
MGifford
Dec 2012
Love the website very easy to use i always get my shoes from ure shop
brooke
Dec 2012
Amazing service, amazing communication, super fast delivery, will defo use again. ThankYou, Claire
claire
Dec 2012
Speedy delivery.. great converse thanku :-)
julie
Dec 2012
Schuh is a fab. I bought these vans a good few months ago, but didn't want to review them immediately wanted to see how they lasted. I have not been disappointed, they are brilliant. I feel sure if there was any problem it would have been dealt with quickly. I will use Schuh again.
Marian Huxford
Dec 2012
Quick delivery! Excellent condition!! I want to shop more!!!!
Sotiroulla Miltiadous
Dec 2012
Fantastic converse. Fab for school. The stripe on the bottom is a lovely silver which breaks it up from being all in black. And once again, excellent service from schuh.
Amanda Guard
Dec 2012
What a superb service, ordered at 1.00 pm and received them the next day at 9.00 am. Since putting the order in I received emails keeping me up to date with the order a little to many but good for somebody who has not purchased of the internet before and a little worried. I never leave feedback on websites but on this occasion I am seriously impressed. I will certainly order online through schuh again.
Superb service thank you
Ryan Davies
Dec 2012
first time ive used Schuh website to order items Wow fabulous service from begining to end items ordered Wednesday night and delivered Friday morning. Well done you beat most major department stores. I will have one very happy Grandaughter on Christmas morning . Happy Christmas to you all and Thankyou
deni
Dec 2012
Brilliant service!easy to use website and a great choice of shoes and trainers,competitive prices and quick delivery even during Christmas!!
Ashley spittlehouse
Dec 2012
I ordered uggs next day delivery, they came in excellent condition! Website is easy to use and quick!
Can't wait to buy more!
SotiroullaMiltiadous
Dec 2012
Quick delivery, good communication and item well packaged.
L morgan
Dec 2012
Very good web site. I dont tend to shop on line as not brillant with technology but found easy to use and appreciated the discount voucher as buying for my daughters.I had looked at the schuch page last week and thought the interactive page was a great idea too.
Lorraine
Dec 2012
great, friendly service, although he forgot too take off my 10% student discount that had to be deducted off my order.
sonia
Dec 2012
Love the live help section!
Victoria Mulligan
Dec 2012
the girl i chatted to for help was very kind and very helpful and dealt with my query very sufficently i was very happy with everything and would certainly use the online live help again if i needed to
sharon laverty
Dec 2012
I'm totally satisfied of my order : the product (dr martens shoes) is what I expected to be and the delivery is very serious and fast !
Florence COLIN
Dec 2012
excellent service..... would use / recommend you again
thank you
bill hamill
Dec 2012
fantastic easy to use website , most items I was looking for in stock
and got free delivery
MICHELLE OLSEN
Dec 2012
Fantastic website, easy order process, fast delivery!! Perfection.
Samantha
Dec 2012
Excellent choice, quick order processing, delievered next day. Couldnt ask for more
Luke Woodward
Dec 2012
Great service and great item.Free delivery to which I fantastic thank you
Johanna o'dwyer
Dec 2012
I've been after a particular pair of boots of which there was apparently only two pairs left in the NorthWest. I went into the Chester store where the staff were utterly lovely, cheerful and helpful and advised me how to proceed with tracking them down through the website. I emailed your customer service team through the website and received really quick emails in response. The staff members I dealt with (Greg, Stevi and then a girl on the phone whose name I didn't catch) were all fantastic and couldn't do enough for me. Stevi managed to track down the shoes I was after (Aggy Strap DM boots) and arranged for me to pay over the phone and get them delivered to my Chester branch to pick up. I'm actually quite astonished at how helpful and pleasant all your staff have been to deal with as sadly I'm not used to such a good standard of customer service these days! Many thanks and I'll definitely be using your website again and recommending your store to everyone.
Die
Die Booth
Dec 2012
Bought for my mum 4 christmas. She loves them & now she leaves mine alone.
Evelyn
Dec 2012
Really easy to follow, cant complain about the website at all!
Found everything i was looking for
Rachael
Dec 2012
excellent customer service, great choice of products, excellent quality, reliable, quick, price competitive. great website.
Francesca
Dec 2012
Excellent website, fast delivery. Couldnt find a find with Schuh.
Chloe
Dec 2012
I just wanted to say a big thank you for being so nice and helpful. I was looking for converse for my daughter for xmas and I rang because I had trouble getting the size on line. The service I received was absolutely fabulous and the shoes will be delivered to me avoiding dissapointment on xmas day!
Once again thank you so much for being nice and so helpful. It is much appreciated. Happy Christmas to you all.
Lucy Carthy.
Lucy Carthy
Dec 2012
I ordered some boots (size 5) online and when received they were too small. I called the customer line and the lady was exceptionally helpful. She arranged for a size 6 to be held @ Westfield Stratford for me. I went there the next day and exchanged the 5 for the 6. The staff in-store were also great as all I had to do was show them the SMS confirmation.
Thank you so much, this service really helped me out!
JOANNE
Dec 2012
great service, very quick and easy to understand. thankyou
shannon
Dec 2012
Ordered some shoes for my daughter and couldn't believe how quick the delivery was. Also think it is great how you can return items to a store when purchased online.
Nicola armstrong
Dec 2012
Love all the shoes, website easy to use. Only problem is the shoes are quite expensive but will defo be saving up!!!
heather
Dec 2012
Great shoes. Very comfortable.
Michael O'Callaghan
Dec 2012
Super quick delivery. Very satisfied- (apart from tatty box as the shoes are a gift).
R Ashworth
Dec 2012
Excellent Boots and Great Service Recevied Will Recommend.
Claire Harrison
Dec 2012
Amazingly fast delivery - well done Schuh :) Kept me informed at each stage. I received my boots within less than 24 hours after ordering them online. Delivery was free and I am delighted with my boots. Lovely soft leather and completely flat, so I will be able to wear them all day and still feel comfy. Thank you Schuh for truly excellent service.
Lesley baker
Dec 2012
very happy with service but missed 15% discount as placed anither order last week but only received this email today.
margaret moseley
Nov 2012
your website is very well laid out and was a quick and easy process.
ashleigh
Nov 2012
Great service! especially talking with an adviser online answering all my questions straight away. Will defo buy again!!!
monica banks
Nov 2012
Hi Thanks again for my new shoes.
These sketchers are the best i have ever .
I do not need to wear them to work nay more so they will last even longer.
Please do not stop making them.
I bought a pair of shape ups which were most uncomfortable after a while of wearing them and do not know why I bought them in the first place.
I do not plan to buy any more of them.
Janet Sykes
Nov 2012
so pleased the delivery is free!
linz
Nov 2012
Love the mobile app - great for browsing. However searching under men's shoes my son selected a pair of DC shoes and put them in my basket. When they arrived they were a Junior size 12 rather than a man's size 12 - we laughed but he was disappointed.
So would like to return the shoes via Collect+ but there was not a link on the order confirmation page as promised on the website.
So I contacted online help - Susan was very helpful and is sending me a Collect+ returns label.
Joanne Rayne
Nov 2012
great wedsite and great selection of mens Vans
jenny
Nov 2012
Fantastic service, ordered boots late Wednesday night and they came Friday, emails were sent through out delivery so I could track my order, also had email to show me where I could take my item back free delivery if not suitable. My boots are gorgeous to and fit beautifully, I will defiantly be using this service again and I highly recommend it. Thank you.
Emma Rodgers
Nov 2012
wow amazing only orderd yesterday came today were ment to be coming tomorrow or monday defo reccomend to a friend excellent all round!!! A1 5 STAR!!
julie
Nov 2012
good service comfly toms good price thanks schuh
imran ghani
Nov 2012
3 this website and my new shoes
Christina
Nov 2012
shoes arrived today, very quick and a perfect fit. My first vans, and will buy again. thanks.
a. cameron
Nov 2012
Fantastic service, fast delivery ordered and received in 7 days. The prices are very good also, will def purchase here again!!!
Thank you
Belinda
Nov 2012
always great a great service both on line and in store, it would have scored 5 rather than 4 if it was next day delivery, but still a great service and free delivery is fantastic
thanks
Margot Wynne
Nov 2012
Found Jack to be a really helpful young man
He found the item I was looking for straight away and took me all through the process to checkout. Something that I would have found impossible
So once again, thank you Jack
Eileen Fell
Nov 2012
fab website, easy to use and a great range of footwear
carly hulse
Nov 2012
thank you very much,i ordered a pair of vans for my partner i was so please as i received them in less than 24 hours and the deliverly was free.so again thank you x x
christina Robinson
Nov 2012
Extremely easy to purchase online and got free delivery and student discount. Delivery only took one day as well which was great. Thanks.
holly
Nov 2012
Good and easy access to all areas on mens and womens shoes etc. great selection of shoes, only thing now is my girlfriend is already eyeing up more purchases
kevin bradshaw
Nov 2012
Excellent range of converse footwear - best choice available in one place! Great, speedy delivery too. Fantastic service!
Debbie S
Nov 2012
Easy to use and love free delivery at 2-3 days. Good reviews and photos
Andrew
Nov 2012
A very efficient and quick service!
sara allen
Nov 2012
Schuh is a great store. Made very easy to shop online and delivery is fast and reliable. Will definitely use again in the future!
Hannah McKenzie
Nov 2012
Brill service am well impressed will use you again
Malcolm Appleby
Nov 2012
very quick delivery, could track it the entire time. unfortunately shoes didnt fit, returned to store, store staff at lakeside were brilliant and re-ordered the shoes a size bigger :) very impressed so far, fingers crossed these ones fit!
karen Lawrence
Nov 2012
Easy to use website with a great range of products. The 365 day returns policy is very useful when buying xmas presents.
Sue
Nov 2012
service was excellent couldnt find size i wanted on website saying out of stock so emailed schu they emailed me back to say they wouldnt be getting anymore but they would look in wharehouse for me and true to their word they rung me sunday afternoon to say they had found a pair so thank you so very much im going to have a very happy grandaughter this christmas and im so grateful for your excellent service thank you
caron kay
Nov 2012
I have ordered three pairs of shoes from Shuh over the last few days. I have been more than impressed by the cheerful and helpful customer service that I have received from "team Schuh", I could not fault the service I have received. I congratulate them.
Sandie
Sandie Borrowdale
Nov 2012
Always a pleasant transaction when dealing with Schuh either online or via the stores.
Emma McGroder
Nov 2012
Debora staffoni
Nov 2012
Blue / Brown men's converse - Great shoe! A pair of the blue of white to follow shortly.
Scott
Nov 2012
Fantastic service - Thank-you. Kept informed of the order progress and received the boots the very next day after placing order.
D Whitehead
Nov 2012
Excellent!!!!! Communication regarding order and delivery was amazing, delivery was incredibly quick - and free too!! These Nike Blazers were a birthday present for my daughter and to say she loves them is an understatement!! She even wanted to wear them to bed on her birthday!! The quality of the product is fantastic. Overall I'd like to say a huge thankyou to Schuh for such an amazing first experience of shopping with you - it most definitely won't be my last order.
Mrs Justine Yeo
Nov 2012
Ordered a pair of pink vans the other week, the service on line was brilliant, the vans are really comfy and will deffinatley being buying from your store again. Very pleased with my order :) x
Carrie Law
Nov 2012
brilliant service, received ugg boots with mark on contacted schuh new ones sent out same day.
thanks
daniel herridge
Nov 2012
fantastic easy to use site. Live help very useful.
Delivery to store worked wonderfully shop staff extremely helpful.
I'll be back!!!!
Diane Knight
Nov 2012
I found ordering extremely easy, live help was instant when I requested help regarding discounts. I was surprised when I received a text message next morning informing me goods were ready to collect. All in all I ordered collected and left feed back all within 24 hours.
kathryn mark
Nov 2012
Best shoes I've had in the past 5 years for school. Last year i had 7 pairs of school shoes, they were all of bad quality, but these shoes are great. Its a lovely strong material and by far the best looking shoes I've had so far. I ordered a size 7 for these even though im a size 6. This was because they only had a size 7 in stock, so i thought i'd have to buy insoles or something, however when they arrived they fit perfectly. These shoes are great and i definitely recommend these not only for school shoes but for any occasion.
Grace Adebayo
Nov 2012
I bought a pair of Vans for my daughter who is very happy with them. I bought them at a bargain price which included FREE next day delivery. No-one else can match this service, absolutely amazing and I highly recommend Schuh to everyone.
Richard Keenan
Nov 2012
Many thanks for your pleasant and super efficient service
Kath kempley
Nov 2012
This has been my first order/delivery and I have to say I am impressed. Ordered Monday and delivered today on Tuesday. The communication was excellent. Keeping me up to date at all times and I am very happy with the boots. I would definatly recommend you. Well done and thank you!
Ivonne Bambrough
Nov 2012
Amazingly quick delivery - couldn't fault it
Kath Piercy
Nov 2012
Found online to be very helpful got everything i needed great
Anne Cosgrove
Nov 2012
I brought my nephew a pair of vans they are so smart
Fit very well n really soft for him to wear . I always use the website
To buy vans, toms an converse :)
Chantelle Stevens
Nov 2012
Excellent choice of footwear and sizes available. Free delivery too!
L Loader
Nov 2012
Excellent choice of footwear and sizes available. Free delivery too!
L Loader
Nov 2012
Prompt delivery, well packaged - competitive pricing
C power
Nov 2012
Live chat facility - extremely helpful, very quick standard delivery.
Overall excellent service will definetly recommend :)
Victoria Carroll
Nov 2012
Amazing service as always, best selection out there, another happy customer as always
Craig Hudson
Nov 2012
Did not want to sign up for an account to buy so rang through instead. Young lady who took my order was so helpful, knowledgable and friendly it was a pleasure to shop! I may now consider signing up for an account and become a regular. Thank you :)
Melanie Flude
Nov 2012
Great, easy to use service, shoes are perfect. Schuh protector works a treat
Jack
Nov 2012
I love your online store as you have such a variety of products. Plus the app is so easy to use! Thank you
Claire
Nov 2012
easy to use, delighted can pick up from my nearest store instead of having to wait in for delivery, and delighted with free delivery to the store, wellies are £5 cheaper than anywhere else I have found !
denise laidlaw
Nov 2012
I was a little uneasy when buying these trainers online especially when you haven't actually tried them on before hand but wow schuh! I'm amazed. I read the comments regarding sizing etc... but your sizes are perfect (for me anyways) I really impressed with your fast delivery too!, It was at my door in less than 48hours of me buying my trainers! and on top of that UPS had a very good tracking system so I knew exactly where it was and when it was delivered with who actually signed for my package!
Thanks for the great shopping experience, Keep it up!
simon Lacey
Nov 2012
Ordered the wrong vans by mistake and Schuh very quickly arranged an exchange. Very happy with these vans, the colour is great!
Great service as usual!
Lisa Dundee
Nov 2012
Easy to use website for browsing products and placing order. Super speedy dispatch of goods and confirmation by e mail of every stage up to dispatch. Excellent service thank you!!
Nicola Maker
Nov 2012
Excellent, quick, informative service. If only all companies could work their mail order service as well as this. Will definitely use the website again.
Karin Kinross
Nov 2012
Great item exactly as I requested!dispatched very quickly!recommended to all!!!
Mandeep kaur
Nov 2012
Customer service was very helpful and efficient :)
Hannah madden
Nov 2012
Easy to use, good selection available
Laura
Nov 2012
fast delivery eas kept up to daye with shipping details and the product same as expected
katy
Nov 2012
One of the comfiest pair of trainers i've bought! Always fast delivery
heather
Nov 2012
My favourite pair of trainers. Comfy and stylish
heather
Nov 2012
I am very pleased with schuh, i dont think i will be shopping elsewhere for shoes anymore. Loyal to them now :) and their products are amazing
Mike
Nov 2012
Well my 7th pair of irregular choice an they were amazin. First time ive bought from schuh on line service was fast an free this
would be why i w ill be returning too buy again great service.
karen jack
Nov 2012
I was having difficulty placing my order online as there was an error message everytime I clicked on checkout/basket. I used the live help feature on the website and spoke to a lovely lady called Claire. She was very understanding, patient and helpful by placing my order for me and taking me through step by step at the checkout. My order is now placed and that's one more prezzie ticked off my christmas shopping list. Thanks Claire and thank-you schuh!
Caroline Russell
Nov 2012
I have just rung your Customer Services regarding a pair of shoes my husband bought which had split but he did not have the receipt. I spoke to a lady in Customer Services who very kindly tracked down the receipt number for me so that my husband could take the shoes back to the store
Unfortunately I didn't catch the lady's name but I just wanted to say how impressed I was with the service she gave me and how helpful she was.
I don't normally give feedback but in this instance I felt that I wanted to comment as I'd received such a good service
Thanks again to the lady in Customer Service!
Regards
Lesley Oliver
Nov 2012
Very easy to use, shoes received very quickly.
Stuart Barham
Nov 2012
brilliant website & really spoilt for choice. Will be back again real soon
vanessa cross
Nov 2012
beautiful boots comfy soft well worth it. Great company to deal with delivered within 24 hours.
andrea
Nov 2012
Fantastic service. Ordered one day and they arrived the next! Your site is easy to use with great choice. I was very pleased and will definately be ordering again.
Karen Morton
Nov 2012
boots where good and just as see on web ,Delivery was on time and very fast ,only thing that spoiled the order was the next day after i had received the order the boots where £5 cheaper on the web site ???
steve lucas
Nov 2012
I got my order last Friday and I absolutely like it since before I wanted that .then I see it online then I order it .good job guys I like your service even I visit your store in the centre .im still planning to order soon..Thankx a lot I'm using my sandal everyday coz I really like it..!
Grace
Nov 2012
I ordered a pair of the lo pro white vans wednesday evening and rcvd them tonight (friday) very impressed :) and love the vans! Perfect!
Gemma
Nov 2012
Quick delivery excellent product love my new burgundy vans
Leigh Lamyman
Nov 2012
Easy to us procedure
Brilliant automatic updates on dispatch and delivery
Quick and efficient delivery.
Ordered three times - no problems - no complaints
Check the website everyday for new offers
Cannot complain
Saida
Nov 2012
Bought these for my 12 year old and she loves them, the whole order process was so easy and delivery was next day - amazing!!
Allison Cunningham
Nov 2012
Fast dispatch and product as seen online...beautiful i recommend anyone to buy from schuh.Great experience!!
Nubia Gwangwaa
Nov 2012
Excellent service: parcel received (many thanks for leaving with neighbour) about 30 hours after I placed my order. 30 hours! on a free delivery!! How do you do that? Most happy in my new boots.
Caroline Radcliffe
Nov 2012
ordered a pair of dr martens boots for my daughter as a xmas present.Arrived within 2 days, she instantly fell in love with them. would be nice on website, if there was some description of how they fit/sizing etc.All in all a great service from your company.
heather davies
Nov 2012
Excellent - easy to use
Mrs Helen Williams
Nov 2012
Classy shoe! Very trendy looks so smart as a casual look!! Would recommend 2 any1!! Look great on a night out aswel
Darren lee
Nov 2012
If you had more than 5 stars, would award you more. Excellent website and super staff who tracked me a pair down despite non availability on wesite. Wonderful to get such great service, Thanks.
Jane Hallas
Nov 2012
amazing quality of shoes! would recommend to buy every pair from Schuh!
Danielle
Nov 2012
quality item will shop with you again always a speedy delivery Thank You!
julie rodgers
Nov 2012
got everything i needed from the live help and both people that helped were awesome :) thankyou :D
Charlie
Nov 2012
Beautiful Converse and perfect shipping,thanks
Alberto
Nov 2012
Fantastic quick service only ordered Saturday afternoon arrived Monday morning, other websites take note!
Ann McGowan
Nov 2012
Excellent service and lovely shoes
Janet Roberts
Nov 2012
Very good service with free delivery and fast despatch. Very impressed with service
Gary
Nov 2012
GREAT SERVICE AS ALWAYS. DESPATCHED ON DAY OF ORDER AND ARRIVED THE NEXT DAY.
SANDRA SKEELS
Nov 2012
Excellent service...super quick delivery with excellent communication through process...great product! :-)
vicky vass
Nov 2012
I've purchased two pairs of Vans, from you recently. They were both delivered the day after I ordered them. That really impressed me. I know were i'll be buying my shoes in the future. Many thanks.
Ronald Bird
Nov 2012
This was my first time of ordering from Schuh and I found the web site easy and straight forward to view and order from. Quick efficient delivery process, well done.
Irene
Nov 2012
I wish all companies were as fantastic as Schuh.
From questions online via chat, speaking on the phone to delivery the whole experience has been excellent.
Fantastic customer service and speedy delivery.
And of course my wonderful boots. They are great.
Thanks Schuh.
Nicola Ritchie
Nov 2012
thank u for my order x so quick i only orderd them yesterday thanks again
eileen povall
Nov 2012
Thanks again for your amazing customer service and super quick processing/delivery. :)
Sarah Fizul
Oct 2012
i think schuh is brillant....
marie palmer
Oct 2012
Fabulous, I ordered some shoes for my nephew, they were delivered the NEXT day, postage was FREE and my nephew loved them - result! I would definately recommend Schuh to everyone!
Hayley Cunningham
Oct 2012
I have been very impressed with the service I received from your company schuh. From customer service, updates on the order, and the delivery, I would not hesitate to order again through your website.
Many Thanks
Jo Hatfield
Oct 2012
Brilliant service. I always get my things delivered and they arrive within a day.
leigh
Oct 2012
thanks schuh love the boots and super fast delivery once again
Gwen
Oct 2012
Excellent, communications, fast delivery, fabulous product!
Mrs Haines
Oct 2012
Great website easy to navigate.
Diana
Oct 2012
Great service with great offers on everything i wanted
sabah athar
Oct 2012
Great easy to follow website. Fab communication via email and fast delivery. Will definately use again.
Pauline Woods
Oct 2012
Very happy with purchase and super fast delivery ...... just as we hoped they would be. Will be ordering again.
Many thanks
Dawn
Oct 2012
love the store - my wife love the shoes even more- (fantastic selection - cool designs- defianatly in the christmass stocking this year .
stuart
Oct 2012
have bought a lot of converse and love them all
rebecca bibby
Oct 2012
Excellent service thanks
lorraine laing
Oct 2012
Fantastic boots, great fit, ordered 9am Monday, delivered 10am Tuesday - can't get better than that!!!!!!
Laura Phillips
Oct 2012
I orderd a pair of Black classic short Ugg boots for my sisters 40th Birthday, I thought I had left it a bit late as needed them prety quickly as my sister lives in Liverpool and was travelling up there 5 days after placing order. I placed the order on the Saturday and they were delivered on the Tuesday to my work. Excellant service all round. Thankyou.
Gayle Kinsella
Oct 2012
Joyce Powell
Oct 2012
Received my wedged shoes promptly, well packed and in original packaging also love my wedges!
Learna
Oct 2012
very nice, stylish and comfortable.....I love it!!
sanila gurung
Oct 2012
Just would like to say how impressed i am with the customer service that has been provided to me. the service has been great at every part of the process. the boots i wanted werent in stock so i spoke to customer service on live web help who were very helpful and took my details and said they would look for my boots in the stores and contact me. they contacted me the next day i then placed my order over the phone with a very nice and helpful operator. thank you :) i will definatley shop with you again
Jess
Oct 2012
thank you so much for helping me buy these fantastic boots when i was having problems with the website - i got the last pair in my size! customer service was brilliant and as for the boots, i love them to bits - everyone who's seen me in them thinks they're great
Sally Rowe
Oct 2012
after my son ordered Trainers on line (he is 14) I went to pick them up from shop after he rec'd an emal to say they were ready for collection, but after taking the email in shop to say order was ready to pick up , I was told that the original email confirming order was what I should have brought with me. There is no mention of this on the email, and I was told I needed photo id!
I work three miles away from shop, for me to go back again would have been inconvenient.
After showing them 2 credit cards with my name on, I was then given the shoes.
Otherwise service was fine!
Pamela McEwan
Oct 2012
Brilliant and easy website to use, never have any problems. Also free delivery you can't get much better than that! 5*****
Amy Weston
Oct 2012
Love this website sometimes a bit slow to upload, the shoes in here are great :D
Sheena Davis
Oct 2012
Fantastic range of products with some really good offers on...Really pleased with the simple order process and the fact that i can skip the registering process but still track my parcel through my account by onlyentering a password...
Sophia
Oct 2012
very helpful
sam mcknight
Oct 2012
very quick and loved the shoes
krishna
Oct 2012
very very good i would sentiently buy from there again
sophie
Oct 2012
On line ordering of my daughters school shoes arrived instore in time for start of term .Staff helpful instore and no problem with website. Would use again.
Julie Day
Oct 2012
Extraordinary service and super fast delivery to Australia.
Extraordinary shoes (Evo Web leather) not available here.
Unique design and comfort, looking for another pair of shoes for our approaching summer months.
Two shops in Noosa Queensland are stocking a good range of Cushe shoes now but it's a three and a half hour drive in both directions from home.
Thank you for excellant service and an outstanding product.
Alan Tillsley
Oct 2012
Very pretty shoes
zeeshan
Oct 2012
Great online service. Boots arrived a day earlier than estimated. I live in an area where some companies charge extra to deliver to and some just refuse to deal with so was very impressed with delivery and the excellent returns options available. Love the boots too. Well done Schuh!
Fiona Sangster
Oct 2012
After purchasing a pair of Vans for my friends birthday pressie, i decided to invest in a pair of All star Converse. Visiting the store the staff were both friendly and helpful but unable to find a size 8. At home i went online, spoke to an advisor who took my details and offered to try and track me down a pair. After a few hours i had a phone call, they had managed to find me a pair which i was able to pick up within 2 days. Overall i was very impressed by the customer service i recieved, the staff went above and beyond to aid me and i can confidently say that the purchase was worth the money spent.
Emma Davison
Oct 2012
Great website easy to use . Fast delivery. Good products. Unfortunately the shoes were to big, but no fault of Schuh
Jane Ratcliffe
Oct 2012
ordered monday & delivered to Western Australia on Thurs. Unbelievable service. Thankyou!
Michael Keiller
Oct 2012
Brilliant!!, Fab shoes, they look good with everything and very comfortable. Excellent online service, thank you
Lindsey Vangasse
Oct 2012
Excellent service. Quick and efficient.
Farhana
Oct 2012
Brilliant website design makes so much easier to know how the shoes look like when they are worn on a person.
lili
Oct 2012
I love this store and online always friendly in store
Georgina
Oct 2012
Great service from Schuh as always!
Scott English
Oct 2012
Awesome shoes!
Penny-Lyn Steytler-Barr
Oct 2012
great website, easy to use and straight foward.
found all what i need and a great selection.
mark street
Oct 2012
First class service and great price!
Thanks!!!!
Edwin Roe
Oct 2012
Excellent quality. Excellent delivery service, product arrived as expected. Web site very user friendly, no problem placing the order with plenty of offers of help to process the order.
Lynda parsons
Oct 2012
size 7 was too small reordered in 8 & they are the most comfy pair of glitzy heels I've had in ages!
Leeann McGarry
Oct 2012
Love my hi-tops. Perfect size (sounds silly, but they're an 8, I'm an 8, they fitted . . . not always the case). Very speedy delivery. What I especially liked and why I am leaving feedback (I never have before) is the emails from Schuh at every stage of the transaction, including direct link to parcel tracking. Thanks.
Andrew North
Oct 2012