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Contact Us

If you have any questions, check our FAQ's for the answer. If our FAQ's can't answer it for you, we'll be glad to answer you in person!

The easiest and quickest way to get in touch with us is to use our Live Help service. Simply click on the Live Help tab to the right of the page and we'll connect you to a member of our friendly team straight away.

Email us anytime at help@schuh.co.uk or if you're looking for help with schuh Kids email kids@schuh.co.uk. We'll get back to you within 1-2 hours of receiving your message, during working hours. Our opening times are listed below.

  • UK customers can call our local-rate number: 08453072484
  • ROI customers can call: 018990141 (local-rate) or 1800411084 (free phone from ROI landlines only)
  • International customers please call: 00441506468733

If your query is for any department other than Customer Services at Schuh, please call 01506460250

Our team are here to help throughout the week:

  • Monday - Thursday: 0830-2030
  • Friday: 0830-2000
  • Saturday: 1030-1700
  • Sunday: 1100-1700

If you'd like to write to us, drop us a line at the following address:

  • Schuh Customer Service Team
  • 1 Neilson Square
  • Deans Industrial Estate
  • Livingston
  • EH54 8RQ

We look forward to hearing from you!

Schuh registered office:
Schuh Limited, 1 Neilson Square, Deans Industrial Estate, Livingston, EH54 8RQ, Scotland, UK
Tel: 01506460250

Registered in Scotland No. 125327

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