DELIVERY

How Much Will Shipping Cost?

We use a secure courier service to make sure your shoes reach you safe and sound. A signature is always required on delivery, so you can order with confidence. No matter how many pairs of shoes you order at any one time, you receive standard delivery is FREE* within the UK.

UK Standard Delivery cost = Free

Cost per additional item = Free

*Our free Standard delivery is available on orders over £14.99 that are delivered within the UK.

Orders will be delivered within 2-5 working days, excluding weekends and Bank Holidays.

Our standard UK delivery for orders under £14.99 is £2.99.

Delivery to a store

Delivery cost = Free

Cost per additional item = Free

You can have your order delivered to any branch of Schuh in the UK completely free of charge! Delivery should be within 2-5 working days.

You need to print off & take your confirmation email, the credit/debit card used to pay for your order and your returns form to collect your order.

UK Express Delivery

Delivery cost = £4.99

Cost per additional item = Free

Our Express Delivery is available on selected items for delivery to UK; Orders must be placed before 3pm. Delivery timescales can be found here.

European Union Delivery

Delivery cost = £6.00

Cost per additional item = £3

Orders will be delivered to countries within the EU* within 7 working days.

*Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Delivery to the rest of the World

Delivery cost = £10.00

Cost per additional item = £5

Orders will be delivered to all other International destinations* within 7 working days.

*Algeria, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Barbados, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Canada, Cape Verde, Caymen Islands, China, Costa Rica, Croatia, Dominican Republic, Ecuador, Egypt, El Salvador, Faroe Islands, Fiji, Gibraltar, Greenland, Grenada, Guam, Guyana, Honduras, Hong Kong, Iceland, India, Jamaica, Japan, Korea (South)(KR), Kuwait, Maldives, Mauritius, Mexico, Moldova, Monaco, Montserrat, Nepal, New Zealand, Norway, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Republic of Macedonia, Saint Kitts & Nevis, Saint Lucia, San Marino, Saudi Arabia, Seychelles, Singapore, South Africa, Sri Lanka, Switzerland, Taiwan, Thailand, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turks & Caicos Islands, United Arab Emirates, United States, Uruguay, Vatican City State, Venezuela, Vietnam.

Important notice! Import duty, custom charges and delivery surcharges may apply to your delivery country. The courier will contact you directly prior to delivery if charges apply to your order. Please check with your local or national Tax or Customs office for further details.

How Long Will Delivery Take?

We aim to get your new shoes as you as quickly as possible! If you need your shoes in a hurry, Express Delivery orders placed before 3pm will be delivered in the UK the following working day. Orders going to the UK by Standard Delivery will be delivered within the maximum of 5 working days and deliveries to the EU and rest of the World will reach you within a maximum of 7 working days once your order has been placed and payment has been authorised. We'll email you updates to let you know how the delivery is going

Some email accounts will 'Junk' any emails that are sent from addresses that are not recognised, so make sure you add schuhstore@schuh.co.uk to your address book so that we can get in touch with you! If you don't receive your order within the maximum delivery time for your country and if you've not received any tracking emails, please get in touch and we'll be happy to track the order for you.

Who Will Delivery My Parcel?

We use various different couriers depending on your delivery area. For orders going to Mainland UK we use Parcel Force, whiles orders going to Northern Ireland will go by City Air Express. For International orders, we use UPS. All of our couriers offer a swift and secure 'signed-for' delivery service, and we'll send you delivery updates by email and SMS.

Do You Deliver To The Republic Of Ireland?

Customers in the Republic of Ireland can purchase their shoes online at www.schuh.ie. Our Irish Schuhstore carries the same fantastic range of shoes as our UK site, with delivery to Ireland for just €5.00 per order, regardless of the number of items ordered!

Do You Deliver To Countries Outside Of The UK?

Yes we do! See the How Much Will My Shipping Cost FAQ for a full list of the countries we deliver to and shipping costs.

Can I Choose A Date Or Time For Delivery?

Our Express Delivery Service will get your order to you the next working day. Unfortunately, our couriers are unable to specify an exact delivery time for our other delivery services. However, we'll keep you updated via SMS text messages and emails to let you know when your order is out for delivery. Make sure you create an account so that you can log in to check the status of your orders!

Why Is There A Delivery Charge When I Have Selected Free Standard Delivery?

Our free standard delivery is only available on orders more than £14.99 that are delivered within the UK. Our standard UK delivery for orders under £15 is £2.99. If your item is less than £14.99 or is to a destination outside of the UK, then the usual shipping costs will apply. Visit the How Much Will Shipping Cost FAQ for full shipping costs.

Do You Deliver to PO Box addresses?

We can deliver to PO Box addresses in the UK if there is a business/building name and/or house/building number, + the Street Name, City and Post Code. We can deliver to International PO Box addresses that have the street name, and house/building number (if applicable). Please note that if the full address details aren't completed, we will not be able to dispatch the item.