Here to help!
About The Site
Q. What's your returns policy?
Need to return your shoes? Check out our fantastic 365 day Returns Policy here.
Q. Can I Click & Collect?
Yes! you can collect your order from any of our stores from as little as 20 minutes by using the Click & Collect service on the item page.
Q. Do you offer student discount?
Yes we do! We offer students 10% discount on all purchases, including sale items. Check out our student discount page for full info on how to get your code.
Q. How do I use my promo/discount code?
Simply enter your valid code in the promo/student discount box at the checkout to apply your discount.
Q. Can I track my order?
As soon as your order is despatched you'll receive an email from us with tracking information. Can't find it? Check your 'junk' folder incase it's hiding away.
Q. How long will delivery take & how much will it cost?
It’s up to you! We believe in giving you options so you can decide on cost, speed and convenience – we’ve got a delivery option to suit everyone’s needs, including Saturday, Same Day & Time Slot delivery. For our full range of services, including delivery timescales and costs, visit our delivery info page.