what you say...
Connor McCarthy 14/09/2013
Great help, walking in was friendly and nice. The dude who helped me was nice and quick, and I got showed where the item was what I needed. Overall a great pleasure to go In the shop and the greeter werent bad looking either -)
lisa potter 10/09/2013
Loved the Blackburn store we went to at the weekend, the staff was so helpful and friendly and the new store is amazing, could of spent a fortune. Ill be going back soon. Thank you x
Would just like to say thanks to the lovely girl that served me this morning named Jess at the Blackburn store in the Mall.
I came into store looking for a work shoe with my sister, the girl was very polite and friendly and quickly returned with the correct shoe and size for me, had a nice convo whilst trying the shoe on, the shoe fit perfectly and i purchased!
Would definitely return as great shoes and great customer service :) thankyou! x
pete o'brien 30/08/2013
very very nice young guy Darryl served me, really peasant, asked me if i wanted any help and helped me make my selection.
Last Sunday morning, very quick and pleasant service, nice guy
Frances Fox 03/09/2013
Excellent service. polite and helpful assistants in store and speedy delivery from Parcelforce. Kept informed all the way. Couldn't ask for more.
the shoes I wanted where there, but I wish there was a bigger selection.
the staff where great, especially Adam on the counter, very warm greeting place, ill shop again
Mr Steven Foster 27/10/2013
Your assistant, Jordan was helpful, attentive and knowledgeble. He remembered myself and my wife from a previous visit to the store that day, and the products I was looking at.
Brilliant service from both manager and the assistant Susan. Been into this shop on previous times and have always received a warm and friendly welcome.
Good selection for both sexes.
Lovely shop, lovely staff!
Was served by Susan - nothing was too much trouble, very helpful. Will most definitely shop here again!
Dawn Laycock 23/10/2013
My partner and I visited the Blackburn Schuh store on a very busy Saturday. The staff were exceptionally friendly, even though my partner just tried on a few pairs of trainers and left ith out making a purchase. Later on the same day we returned to the shop to have a second look at a few items the staff remember us from earlier in the day and whilst be were being served a few of the staff took their time to come over to us and have a chat - it was such a friendly environment. We were served by a man called Toby ( I hope my memory was right) and he was such a friendly and helpful member of staff. The team in the shop seemed so happy working together and the shopping experience was fantastic, I didn't feel obliged or pressured to buy anything. I will be going back to that store for shoes for myself and my children. This is the friendliest shop in Blackburn.
NIgel Nuttall 30/08/2013
Great service. Happy and approachable staff
Bought 2 pairs of trainers old skool Adidas and very happy with customer service and product.
Janet Glynn 10/11/2013
Extremely helpful staff. Firstly helped by Beth, who approached me aand fund what I was looking for and that they had right size in stock. Girl on till, Nicole, very friendly and sold me a charity bag!! Well done girls.
Alison Nicholson 09/11/2013
Yes great, got what I wanted, many thanks.
James Lawson 12/11/2013
To be perfectly honest i cannot stand shopping, but needs must when i needed some new trainers. The chap who assisted to was polite, friendly, very good at his job and quick. I felt that he was genuinely happy to work there and pleased that we had come in.
He changed my opinion on my shopping trip and made it a pleasurable experience.
gaynor lang 19/11/2013
Helpful, knowledgable, efficient, informative.
SANDRA FLEMING 13/11/2013
This is the first time to your Blackburn store, have to say that Cory was fab, she was very helpful and nothing was too much trouble and we were able to get the shoes my daughter wanted. I have to say been to many shoe shops but the service was the best I have come across.
as an older customer over 60 Ihave never shopped at Schuh before. Wish I had! Great products lovley heplful staff, and I love my new Rocket Dog boots. I will definatly shop here again.
Paul Barnard 20/11/2013
The assistant (Nicole) that served me on the day was very attentive (not over bearing) and helpful. She ensured that the shoes I was purchasing on the day were the right for me and fitted correctly. Nothing was too much trouble. I'm not a shopper and found my trip to the Schuh store in Blackburn to be pleasant and refreshing experience with Nicole's help. Job well done there. I would be obliged if you could please pass on my comments.
R suleman 25/11/2013
Had a brilliant experience, in blackburn store friendly staff, helpful and dont keep you waiting considering how busy they are at the moment
shahbaz ahmed 03/05/2014
I was very pleased by the way the staff helped me purchase what i was looking for. In particular James your sales assistant was very helpful. Good job.
Renee Flynn 15/06/2014
being a more mature lady and going into what looked like a shop for younger persons I was pleasantly surprised to find the two young lads serving most helpful in my selection of footwear and willing to chat. Having problems with my feet they offered advice as to which footwear may help and be of most comfort.
Jade Doran 25/06/2014
Excellent service in the Blackburn store by both the assistants working x
kath morris 28/06/2014
Paul was very helpful. Give me advice.
Laura Hooper 29/06/2014
Excellent customer service! I normally find shoe shopping a pain but the young man that assisted me made it a joy. Helped me pick out a pair of trainers to wear with a dress I'd already bought earlier in the day. Nothing was too much trouble. I will be doing all my shoe shopping at Schuh from now on!!!
Tegan Cumberland 02/07/2014
The person who served us was very nice and friendly also he was extremely helpful and nothing seemed to much trouble for him. Excellent service all around!
Christina Morante 13/04/2014
Lovely, helpful staff.
I was served by a young man named Callum.
He was friendly, very helpful and knowledgeable about the shoes that I bought, which I was happy to find locally, where I could see them before buying rather than always having to go on line for most things and taking the chance of a possible return.
I would recommend your store.
Beth Bolton 07/06/2014
What a delightfully refreshing change it was to be served by the staff at this store. I am fed up of being served in lots of other stores by staff who seem that they cannot be bothered with you! The staff at this Blackburn shop tick every box in regards to helpfulness (as if they wanted to buy the item for themselves), so friendly too (asking what you needed the footwear for, appearing interested) totally would shop here again, purely because the staff here make it such a pleasurable experience. Well done guys. The name on my receipt is Calum, assistant number 069.
Ian Bolton 08/06/2014
I found the staff in this branch extremely friendly and very helpful. Positive shopping experience. Will shop here again. The assistants name was Mitchell and I was served by Calum.
Excellent choices and excellent service ...felt very comfortable choosing my shoes thankyou.
Katie collins 08/02/2014
Very helpful and polite girls. offered advice and opinions to help with my ugg purchase.
Joanne Alcock 07/07/2014
Chris was really helpful ordering my daughters shoes on line. The size in the shop was not available, she was disapponted and then Chris offered to order on line and get the shoes delivered to our home.
My daughter was really pleased. He explained the process from start to finish
Many thanks - great customer service
Peyton was very helpful and a pleasure to deal with . I would recommend shopping at the store again
Best shoe shop ever, such friendly staff and always good prices!
Dawn Clarke 29/04/2014
Sarah was really helpful today as being disabled it takes a bit longer to try shoes on but Sarah was extremely helpful and nothing was to much bother well done Sarah will be visiting schuh in blackburn again thank you xx
Jonathan Hands 07/03/2014
We don't normally buy fashion trainers for our children, but they both own converse now. This is because if the staff at the Blackburn branch. They made a tight fisted dad happy to part with his money because of their friendliness and manner. It feels like they believe in what they do. Thank you.
Chantelle Gavin 11/03/2014
It was very quick and efficient service. All staff are always friendly in store and being greeted as entering was very nice I was left to look without being approached straight away after already being greeted. The staff member was very nice and professional. She also complimented my shoes I was wearing at the time which was a friendly approach and made the experience in store better. :)
Very friendly and helpful service
Kelly curran 30/07/2014
Excellent customer service from Mike made me feel very welcome
Lesley Brooks 15/07/2014
Excellent service. Josh couldnt do enough for us.
Anne Shipley 19/03/2014
Staff were very friendly and helpful.
Sorosh Dar 31/03/2014
Chris was very helpful with my exchange, he processed everything quickly and efficiently with excellent customer service.
C. Linda Riley 10/01/2014
This was a great service! Staff in store were pleasant and helpful and I received my order the next day with included free delivery. Keep up the good work!