what you say...
Great service by Elisha yesterday. Was very helpful. And made my visit very easy thank you
Lee custance 02/01/2014
Great service and very helpful staff
Anna Mason 05/10/2013
The staff worked quickly and were very helpful, great customer service!
tracy cooke 10/10/2013
Hi :) I just wanted to say how overwhelmed I was by service I received in the Nuneaton branch on Wednesday. I was served by a blonde girl, Laura, on the receipt. She was so friendly, bubbly and smiley. She couldn't do enough for me! I had originally wanted some puma trainers but ended up leaving with Nike instead. She told me they came up narrow and offered to loosen the laces so I could try them on. She was really complimentary of them and told me she had had a blue pair and they were the comfiest things she'd owned! I got the impression she knew a lot about the products and when you didn't have the pumas I had originally wanted in stock she showed me the nike. I love them and they are very comfy! As she had promised. I will definitely be returning to the store. It's nice to have people who are passionate about what they do as it's so very rare nowadays. Thank you very much schuh :)
Joe Mellon 09/09/2013
The lady that served me went out of her way to help bring many shoes for me to try and help to decide on the correct shoes for me.
Her name was Brittony and Cashier/Assistant # 013
Received brill service today @ your schuh store in Nuneaton! friendly, polite and funny staff
Allison Spadavecchia 06/09/2013
Very nice young lady served me and was pleasant and attentive - BRITTONY
Received brilliant service from staff at nuneaton schuh store last weekend, they were all on the ball and extremely attentive. Although I didn't make a purchase in the end, I felt as if they went out their way to help me. I feel all high street stores should adopt this level of customer service :)
Joe Gillespie 15/08/2013
The girl who helped me choose my shoes, called Holly, was a great help. She was extremely patient and kind throughout.
Billy Phillips 25/10/2013
Brilliant Service Especially from Stevie who helped me choose the colour show I wanted. Thanks Stevie
Joy Hirons 31/10/2013
The whole shopping experience has been excellent. Very efficient. very professional, would highly recommend and use again.
Jo Jackson 02/11/2013
Friendly, helpful staff and a great selection of high quality brands. This is why Schuh is always my first choice for footwear.
Susanna Bellman 19/10/2013
Assistant was extremely helpful and friendly, nice to see high quality customer service (often lost these days!)
dannii Guy 16/08/2013
Very clean well presented store, assistants helpful and friendly.
Great selection of shoes.
Lauren White 22/08/2013
The guy who helped me,Logan was very helpful made sure the shoe fit. Nice and well presented. Told me about the 1 year guarantee if not been worn outside.
Dean sexton 23/08/2013
came to store today great customer service from holly.my son very happy with his purchase, would recommend this store they have got some great stuff for all ages thanks again Dean.
Arran Malpass 24/08/2013
Just visited the Nuneaton site where Lydia greeted me on my way into the store, asked if I needed help. Then swiftly dealt with my request in a friendly and professional manner. Lydia helped me make find the product i was looking for and made a sale. Top class service from Lydia. I would definately shop there again after this visit.
Claire Stewart 30/08/2013
Very good service, reserved two items online, they were ready in store and assistant was very helpful
Laura Woodend 22/09/2013
Lydia was very helpful in helping me choose some Dr Martens and was kind and friendly, made me feel welcome and like nothing was no more trouble. very helpful with the service
Stevie was really nice and she helped me choose which uggs to get thanks xx
Great, easy and fast service. Thanks
Ordered in Nuneaton store, shoes came the next day with free delivery! Great customer service.
Young blonde girl was very friendly and helpful,
Great service :) love my new balance! Thanks
Laura Evans 05/02/2014
I had been served my Jade, I was friendly greeted by her as I entered the shop. After looking for a while she gave me helpful advice to pick my shoes, and also fashion advice when I had chosen my shoes. She was very helpful and quick, and I was very happy with my purchase.
karena cole 16/01/2014
The uggs I purchased wasn't in store because they didn't have the size I needed so the assistant ordered them for me. I had the choice of delivery to store or to my home address no extra cost. It was easier to have them to home less Hasell for me and at no extra cost which Was brilliant. I would defiantly use this service again.
The service was really good and staff were nice.
Very Pleasant young lady! friendly and smiled straight away once stepping into the store. Will be visiting again! Great services!!
Miss P 30/01/2014
great stress free refund! Very quick & professional!! Laura was very helpful like many times before a great credit to the store!
Ryan Ashtiaq 04/12/2013
Excellent service. The lady who served me (Stevie) was very helpful and polite. She also explained that the store was expanding and the time scale it would take. With a staff member such as her I wouldn't hesitate to use the Nuneaton store again and will be in the future.
I came in to buy some pumps for my two youngest grandchildren. I was served by a young gentleman, whom I believe was called Jack. He was very lovely and bright and went out of his way to help me. The girl behind the till, Holly, was just as lovely, and even offered me a reusable bag! I was very impressed with the service and it was lovely to see two young people so smiley and polite. They are a credit to your company.
Mike Tippins 05/12/2013
Very obliging friendly and helpful
I am a regular shopper at SCHUH and have only just discovered how to leave feedback. I visited your store last week and was overwhelmed with all the friendly staff (ones that look like they wanted to be there!) There were three girls, all who greeted me when I walked in.
The girl who served me was bubbly and very chatty and looked really cool. The other two girls were also very talkative and helped me pick the right boots (which I LOVE).
I have always receieved good service and hope that the staff get positive praise for their excellent service skills!
CASHIER: LAURA, ASSISTANT: LIBERTY . I did not know the other girls name but she had short blonde wavy hair :) THANK YOU!
Very good service today from a young lady and young boy. Nothing was to much for them, As I'm not the easiest customer in the world. But thank you.