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Southampton/Southampton schuh store

Southampton

West Quay Shopping CentreUpper Level Unit 30SouthamptonSO15 1QD0238 098 8843
Kids products available
20 Oct - 26 Oct
  • Mon 0900 - 2000
  • Tue 0900 - 2000
  • Wed 0900 - 2000
  • Thu 0900 - 2000
  • Fri 0900 - 2000
  • Sat 0830 - 1900
  • Sun1000 - 1700

27 Oct - 02 Nov
  • Mon 0900 - 2000
  • Tue 0900 - 2000
  • Wed 0900 - 2000
  • Thu 0900 - 2000
  • Fri 0900 - 2000
  • Sat 0830 - 1900
  • Sun1000 - 1700

What you say...
I hate buying shoes because of my size 8 feet. However, Danny, the assistant was so helpful he turned it into a pleasant experience. I will definitely be back! I hate buying shoes because of my size 8 feet. However, Danny, the assistant was so helpful he turned it into a pleasant experience. I will definitely be back!
Dear Sirs, I was very impressed by the whole process of buying my shoes. The initial welcome to the store was helpful but not pushy. All staff were polite and helpful. They gave me advice re what kind of trainer I needed. When it turned out they did...read full review Dear Sirs, I was very impressed by the whole process of buying my shoes. The initial welcome to the store was helpful but not pushy. All staff were polite and helpful. They gave me advice re what kind of trainer I needed. When it turned out they did not have my size. They brought a pair in another colour to try on and then explained that they would order the right colour and get it delivered to my house at no extra charge. They explained that this would take 3 working days. I completed the process and went home. the shoes arrived next morning and I am very pleased with them. Thank you very much. The whole experience was a pleasure and I do not like shopping as a rule. This was a beautifully managed transaction from start to finish and I felt I must congratulate you on your system and staff. Thanks once again. Marilyn Cox
Was offered help at the front of the store by Aaron who could probably tell I was pretty lost. I'm absolutely useless at buying shoes/trainers! He showed me the range of hi top trainers I was looking for and offered really helpful advice. He was very...read full review Was offered help at the front of the store by Aaron who could probably tell I was pretty lost. I'm absolutely useless at buying shoes/trainers! He showed me the range of hi top trainers I was looking for and offered really helpful advice. He was very friendly and kindly introduced me to Becca to help me decide. Becca was a huge help when it came to choosing a pair of trainers to buy and was able to advise which trainers would be best for me going into the winter including how to style them and how to wear the laces etc. She was happy to get me a pair to try on and offered her honest opinion which I definitely valued. Aaron popped back over to see how I got on and which shoes I chose and let me know what he thought, which was positive by the way! Becca stayed with me to put my transaction through the till rather than desert me after helping me choose which I also appreciated. In all, both staff members I encountered where extremely friendly, polite and helpful and made the entire experience for me. I hate shopping, particularly for trainers since I have no idea what to look for but Aaron and Becca were awesome and their customer service, even though late in the day, definitely swayed me towards staying with Schuh rather than going to other competitors for my trainers in future. Keep up the good work :)
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Local Info

Our store is located in the West Quay Shopping Centre and also hosts a variety of styles from our schuh kids range! Southampton boasts a world class port that's not only the cruise capital of Europe, but also one of the country's leading commercial dockyards. As with all major cities there is a wide variety of nightlife, pubs, clubs, and theatres which would cater for all tastes.