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Basingstoke/Basingstoke schuh store

Basingstoke

Festival Place Shopping CentreUnit 27BasingstokeRG21 7BE0125 680 6481
Kids products availableParking available
29 Jun - 05 Jul
  • Mon 0900 - 1900
  • Tue 0900 - 1900
  • Wed 0900 - 1900
  • Thu 0900 - 2000
  • Fri 0900 - 2000
  • Sat 0900 - 1900
  • Sun1100 - 1700

06 Jul - 12 Jul
  • Mon 0900 - 1900
  • Tue 0900 - 1900
  • Wed 0900 - 1900
  • Thu 0900 - 2000
  • Fri 0900 - 2000
  • Sat 0900 - 1900
  • Sun1100 - 1700

What you say...
Having previously bought a pair of Red or Dead sandals in your store, T-bar sandals/blue, which are like wearing slippers and a good price, I was desperate to have a pair in black and or red. I visited your store on 14th June as you opened and immed...read full review Having previously bought a pair of Red or Dead sandals in your store, T-bar sandals/blue, which are like wearing slippers and a good price, I was desperate to have a pair in black and or red. I visited your store on 14th June as you opened and immediastely saw the store had the same sandals in black. However the shop assistant went to check for my size but none available! This did not deter her, she then went via your computer system and searched all your stores for my request. There were no shoes to be had in size across the country....I was very dissappointed. The store assistant then said she would look through the Basingstoke store and went out to the stock room. After a short time she came back with the last pair, the shoes had been moved from their correct storage slot! Guess what? Not only in black but the last pair remaining were a size 7! Wonderful. I wish to commend the shop assistant who was determined to fulfill my request, her name was Jess on her badge, in the Basingstoke branch. She was determined to ensure I got what I wanted and had even offered to try and get an extra order in for the shoes. Please will you thank her, I am now a dedicated fan of your store and I will look forward to maybe you having the shoes in red!! Jess deserves a big thank you, she really made my customer experience worth-while. Kind regards Suzanne Wood
While I was in the store with a few other customers, there was one boy trying to serve us all while the other member of staff was standing around chatting and had no interest in serving us despite seeing her colleague running around and seeing us wai...read full review While I was in the store with a few other customers, there was one boy trying to serve us all while the other member of staff was standing around chatting and had no interest in serving us despite seeing her colleague running around and seeing us waiting for some service!
Having previously bought a pair of Red or Dead sandals in your store, T-bar sandals/blue, which are like wearing slippers and a good price, I was desperate to have a pair in black and or red. I visited your store on 14th June as you opened and immed...read full review Having previously bought a pair of Red or Dead sandals in your store, T-bar sandals/blue, which are like wearing slippers and a good price, I was desperate to have a pair in black and or red. I visited your store on 14th June as you opened and immediastely saw the store had the same sandals in black. However the shop assistant went to check for my size but none available! This did not deter her, she then went via your computer system and searched all your stores for my request. There were no shoes to be had in size across the country....I was very dissappointed. The store assistant then said she would look through the Basingstoke store and went out to the stock room. After a short time she came back with the last pair, the shoes had been moved from their correct storage slot! Guess what? Not only in black but the last pair remaining were a size 7! Wonderful. I wish to commend the shop assistant who was determined to fulfill my request, her name was Jess on her badge, in the Basingstoke branch. She was determined to ensure I got what I wanted and had even offered to try and get an extra order in for the shoes. Please will you thank her, I am now a dedicated fan of your store and I will look forward to maybe you having the shoes in red!! Jess deserves a big thank you, she really made my customer experience worth-while. Kind regards Suzanne Wood
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Local Info

Our store in Basingstoke is located in the busy Festival Place Shopping Centre and with plenty of parking available, you can take your time to shop with us! We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!