Pheobe was great, wasn’t sure on getting the shoes but she persuaded me to treat myself and I don’t regret it!
Got a great set of shoes. Excellent sales technique overall lovely and friendly.
The other staff who were in that day also were great to talk to, all very welcoming! Great team!!
I would just like to leave some feedback regarding the service we received from a new starter at the Carlisle branch, I believe her name was Rhi. She was very helpful when we were choosing our son his trainers over the weekend and we were very happy with the service she provided! Thanks again!
Lovely friendly staff
I would like JD from Carlisle store to be praised for her outstanding customer service.
I had great difficulties in choosing a pair of Timberland boots for my partner, JD was so helpful and gave me her full attention but not forgetting other customers.
I was stressed and tired and she was just great.
Sadly I had to return the boots that we carefully chose as he did not like them, JD remembered me when I returned to store today and we had a laugh about it. i do hope her service doesn’t go in rewarded as I am a huge believer in quality customer service.
Our store in Carlisle is located in the Lanes Shopping Centre where there's plenty of parking available so you can take your time shopping here with us! We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!