Skip to main content
Norwich/Norwich Chapelfield schuh store

Norwich Chapelfield

Chapelfield Shopping CentreUpper Ground Floor Unit 10NorwichNR2 1SU0160 385 0254
25 Jul - 31 Jul
  • Mon 0900 - 1800
  • Tue 0900 - 1830
  • Wed 0900 - 1830
  • Thu 0900 - 2000
  • Fri 0900 - 1900
  • Sat 0900 - 1900
  • Sun1000 - 1730

01 Aug - 07 Aug
  • Mon 0900 - 1800
  • Tue 0900 - 1830
  • Wed 0900 - 1830
  • Thu 0900 - 2000
  • Fri 0900 - 1900
  • Sat 0900 - 1900
  • Sun1000 - 1730

What you say...
Was dealt with by jess, extremely helpful patient warm friendly and efficient Outstanding customer service Happy with the purchase and would definitely recommend to others Was dealt with by jess, extremely helpful patient warm friendly and efficient Outstanding customer service Happy with the purchase and would definitely recommend to others
Hi, I have a serious back condition and I walk with a crutch and didn't have any supportive shoes to wear so I popped into Schuh to see what was there. It was incredibly busy with the sale and there was a lot of people who needed shoes to try on. I w...read full review Hi, I have a serious back condition and I walk with a crutch and didn't have any supportive shoes to wear so I popped into Schuh to see what was there. It was incredibly busy with the sale and there was a lot of people who needed shoes to try on. I was feeling quite lost, however a lovely lady (whose name I forget sorry!) asked me if I needed any help and stood and talked me through a good few pairs of shoes. I was nervous about investing in a pair of more expensive ones but her product knowledge was brilliant and we soon settled on two pairs. At that moment she asked another member of staff to find them for me and the young girl (again I'm so sorry about the name) brought them out apologising for the wait (5 minutes was really quick in my opinion but it was nice regardless) and helped me to try them on. The big thing here for me was that I can't bend down to do my shoes and tie my laces at the moment and I find it humiliating to have someone do it for me (I'm 23 and used to be a surfer/snowboarder/martial artist before the accident) but she made it so easy and judge free. When I looked like I was struggling she said "would you like me to do them up for you" I was very sheepish and said yes but at no point did she make me feel like it was something strange she did and made a point to say that she regularly did people's laces up and to not feel too bad which was reassuring and honestly really helped with my self esteem. I know this is a really long comment but I really wanted to write it. I don't go out of the house very often since my accident but my visit to your store has given me so much more confidence and has helped me in more ways than just physically with my back. The ladies who helped me were amazing and I hope this gets back to them. Thanks so much. Frances
Really helpful and friendly staff Really helpful and friendly staff
View more
Local Info

Our store in Norwich, is located in one of the most popular shopping destinations in the region - Chapelfield. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!