Bought a pair from Oxford St store in London, staff were extremely helpful, nothing was too much trouble. For size concerns, I am a UK 6 normally, I first off bought the 6.5 as advised, but when I got them home, they were falling off me! Took them back next day and swapped for a 5.5 uk size. They are a perfect fit, so I would deffo recommend going a half size down if you can. They are soooo comfortable, sooo happy with them, dont want to take them off!!