We hope you love your new schuh purchase. If you’re unhappy with the goods for any reason, please return your item to us with your receipt. We’re happy to offer a refund on unused items returned within 365 days. If the item is faulty, please get in touch. As we do not offer a fitting service, please ensure your footwear is entirely suitable before use. This is in addition to, and does not affect your consumer rights. Full terms and conditions can be found on our terms and conditions page.
Items shipped and fulfilled by our Partners cannot be returned to our stores. For full information on how to return to schuh HQ, head to our returns page.