Very easy experience, ended up ordering something as what I wanted was not in stock. Very pleasant staff (Tia and Jess) thank you!
Jess was excellent and very good with my grandson. I am going back with other two grandchildren and do hope Jess is working that day.
We purchased Skechers LED shoes for our 8 year old 4 weeks ago but some of the lights stopped working.
Chris in this branch was more than helpful ordering new shoes for delivery to our home and refunding the difference due to the shoes now being reduced.
He also gave my little 2 year old a balloon and a sticker.
I was very impressed with his service and would shop here again just because of the ease of it all.
We were served by Jay, she provided great customer service, engaged with us and our 4 year old son, and was extremely helpful. Jay even remembered our son from our last visit as they have a similar name. Jay is an excellent member of your team and is a real asset to Schuh
We know that keeping your kids on trend is important, and that's why we have a kids dedicated store in Norwich in the Merchants Hall section of Chapelfield. We have a huge range of brands such as Converse, Nike, Vans and many more which will keep your kids looking fresh and if they need school shoes, we've got them sorted! We also offer a free kids fitting service in-store so come on down!