Took our daughter in earlier to have her feet measured, return some trainers that were bought for her and pick new one. We were helped today by a young girl called Lucy Clarke - Lucy was brilliant with our daughter who was a bit shy and in a bit of a mood too!! Just wanted to leave some positive feedback as the customer service was great and people are all too quick to criticise now and not say anything positive!! Not only was she great with my daughter but also really helpful in picking / finding new ones.
staff very helpful and polite would visit again
Thanks for the amazing customer service today, very helpful indeed.
Recommended this store to my sister for her new baby shoes.
I just wanted to say that the sales assistant (Elle - 124) went the extra mile to help in the purchase of some boots for my wife. You should encourage and incentivise excellent service like this as without Elle's assistance you probably wouldn't have secured a sale. Good for her!
Our store in Chester is located in the Grosvenor Shopping Centre in the heart of the historic city. Whether you’re out for a bite to eat along The Rows or simply admiring the cobbled streets, make sure to pop into our store! We have a huge range of brands to suit all tastes including Nike, Converse, Skechers and many more. Whether you're a lover of trainers or looking for the perfect pair of high heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!