As you shop with schuh online & in-store you can earn points towards £5 giftcard rewards. Join now and get £5 off your first purchase!
Each £1 you spend will earn 1 point in you SCHUH CLUB account. For every 100 points you earn, you will receive a £5 giftcard to use on your next purchase.
Keep your eye pealed for more SCHUH CLUB benefits like double point rewards!
JOIN THE CLUB!
Join the Schuh Club
Get £5 off your purchase when you sign up
Make your first loyalty purchase
Use your unique loyalty ID online or your loyalty card in store.
Earn 1 point for every £1 you spend
Redeem your rewards
Earn a £5 giftcard with every 100 points!
How do I join THE SCHUH CLUB?
You can sign-up to become a member of THE SCHUH CLUB through the link below.
What is THE SCHUH CLUB loyalty card?
The SCHUH CLUB loyalty card is your digital pass that can be downloaded to your mobile wallet. In your SCHUH CLUB loyalty card, you can check your loyalty account details and points balance.
How do I download my loyalty card?
To download your loyalty card to your mobile wallet open the download wallet link in your SCHUH CLUB welcome email on your mobile. Once your wallet pass is shown select ‘add’ to download your loyalty card to your wallet.
How do I use my SCHUH CLUB loyalty card in-store?
In-store show your loyalty card on your mobile wallet at checkout to be scanned or quote your loyalty card number under the barcode on your pass. Your loyalty number starts with LOY.
How do I use my SCHUH CLUB loyalty card online?
Online go to the Discounts/Promo Codes/Gift
cards dropdown in the shopping bag and enter your Loyalty ID number from your loyalty card in the Loyalty Membership box. Your loyalty number starts with LOY.
How do I access my SCHUH CLUB account?
To access your SCHUH CLUB loyalty account download your loyalty card to your mobile wallet. Here you will see your loyalty membership details, pending points balance and available points balance.
How do I know what points I have?
You can access the details of your points in your loyalty card on your wallet. Points will be added to your account as 'pending' after checkout, points will remain pending for 28 days. Once this period has passed, points will become available in your account and can be used towards your next gift card reward.
What are The SCHUH CLUB rewards?
The SCHUH CLUB is offering a £5 off gift card with every 100 available points earned.
How do I earn points?
You can earn points with your loyalty membership with every purchase you make online & in-store.
How do I use my SCHUH CLUB membership in-store?
In-store show your loyalty card at checkout, quote your loyalty card number or your SCHUH CLUB email address.
How do I use my SCHUH CLUB membership online?
Online go to the Discounts/Promo Codes/Gift cards dropdown in the shopping bag and enter your Loyalty ID in the Loyalty Membership box. Your loyalty number starts with LOY.
What can I do with my points?
Every 100 available points will earn a £5 gift card which will be issued to you via email. The gift card can be claimed in-store & online*
How can I redeem my gift card?
To redeem your £5 gift card online go to the Discounts/Promo Codes/Gift cards dropdown in the shopping bag and enter your gift card number in the gift card box. To redeem your gift card in-store have your gift card number and pin ready at the till.
What happens if I return or cancel my order?
If you decide to return or cancel your order any points for that order or item will be removed from your account.
When do my points expire?
All points earned will be deducted 24 months after they have settled in your account if there as been no purchases made on your loyalty account in that period.
When do my gift cards expire?
Gift cards will expire 24 months from the issue date.
Who do I contact if I have a question about my SCHUH CLUB account?
Find our full terms and conditions below or contact a member of our customer experience team.
The customer will earn points on each transaction where their loyalty membership has been used or their loyalty account has been identified with an email address.
The customer will earn points that will be converted into the currency relevant to the location or website that they signed up for.
For every £1/€1 spent the customer will receive 1 SCHUH CLUB point unless otherwise stated.
Points earned will be rounded to the nearest pound/euro per item (e.g. £0.49 or less will be rounded down, £0.50 or more will be rounded up)
The delivery fee is excluded from the points calculation.
Points are accrued the day after the transaction as Pending Points Balance, only after 28 days will points be activated and settle as Available Points Balance.
If a return is made within 28 days post-purchase the Pending Balance will be revoked. If a return is made after 28 days, available points will be revoked. If Available Points points have already been deducted towards a reward the customers gift card reward will not be removed, any remaining available balance will be revoked for the purchase amount to a minimum value of 0 Available Points.
A £5/€5 gift card will be sent to the customer once their Available Points Balance reaches 100.
Once the £5/€5 gift card has been issued, 100 Available Points will be removed from the Available Points balance.
£5/€5 gift cards will be sent to the customer via email on the day 100 available points is reached.
The customer will continue to receive a £5/€5 gift card every time they earn 100 points in the Available Balance.
Available points will expire two years after the customer’s last purchase if there have been no subsequent purchases made.
All points will be removed from the customer account after two years without a purchase but the customer will continue to receive THE SCHUH CLUB communications.
If the customer chooses to opt-out of THE SCHUH CLUB all points will be removed and the customer will no longer receive communications from THE SCHUH CLUB.
The customer can later re-enter the programme at anytime by opting back in, starting with 0 points.
Loyalty cards and points balances can be removed at any point if a customer is deemed not to be using the programme in the spirit in which it is meant.
If the customer has not opted into loyalty at the time of purchase, points will not be added to their loyalty account.
Loyalty points will not be earned on any gift cards bought online or in-store at the point of purchase. Points will be issued when the recipient of the gift card redeems the gift card as a payment method on their purchase.
Our standard 365-day return policy still applies to all SCHUH CLUB members
When the customer reserves an order for collection THE SCHUH CLUB points will only enter the pending balance the day after the order has been paid for in-store.