08/08/2019Tony & Sally French We popped into schuh Salisbury this morning just looking some canvas shoes suitable for working in, having been there for a couple of minutes we were approached by a member of staff who asked if we needed any help to which we replied that would be great.
The name of the assistant that was helping us was Erica, she was absolutely fantastic, we explained what we were looking for and she went around the ladies section and came back with various different shoes, after trying on and deciding which ones were most comfortable Erica went to get the other shoe so they could be tried as a pair, we then proceeded to purchase them.
I would just like to say what a real pleasure it was having a sales assistant just putting all her concentration into our needs nothing was to much trouble. So a really massive congratulations to Erica, she has basically just won Schuh a new customer as we had never previously purchased from Schuh.
Thank you very much and keep up the great customer service Erica.
09/08/2019Leah WilsonWould like to say a big thanks to Hannah the shop assistant who had excellent customer service skills, she helped us pick school shoes and trainers, nothing was too much trouble for her. My children left the shop on a high and have been reminding me to fill out this feedback! (Liverpool one)