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Hanley/Hanley schuh store

Hanley

The Potteries Shopping CentreMiddle Mall Unit 113HanleyST1 1PS0178 269 2161
Kids products availableParking available
20 Apr - 26 Apr
  • Mon 0900 - 1800
  • Tue 0900 - 1800
  • Wed 0900 - 1800
  • Thu 0900 - 2000
  • Fri 0900 - 1800
  • Sat 0900 - 1800
  • Sun1000 - 1630

27 Apr - 03 May
  • Mon 0900 - 1800
  • Tue 0900 - 1800
  • Wed 0900 - 1800
  • Thu 0900 - 2000
  • Fri 0900 - 1800
  • Sat 0900 - 1800
  • Sun1000 - 1630

What you say...
Went into this store today, and was treated by a young woman who said hello, after having a look around and choosing the shoe I wanted, I approached the girl who then looked it up for me, and went to see if they had them, she was extremely polite and...read full review Went into this store today, and was treated by a young woman who said hello, after having a look around and choosing the shoe I wanted, I approached the girl who then looked it up for me, and went to see if they had them, she was extremely polite and helpful. I didn't have to wait long at all, when another young lady brought them out for me to try on, again she was extremely polite and helpful, and had a laugh about the shoes I was replacing! She also complimented my nails and said the shoes I had tried on looked really nice. The second young lady also told me about the terms for return as I had no idea about them. Both genuinely nice members of staff, and are a credit to schuh! I would definitely shop with you again in this store especially for the nice and friendly staff.
In store customer service was excellent however, it's been 6 days since I ordered the trainers (to be delivered via parcel force - Friday 10th April) and as yet I 've still not received them. My experience of Parcel Force customer service has...read full review In store customer service was excellent however, it's been 6 days since I ordered the trainers (to be delivered via parcel force - Friday 10th April) and as yet I 've still not received them. My experience of Parcel Force customer service has not been good. Just spoke to them again to organise delivery for tomorrow (hopefully). Not good.
Excellent service today from everyone at the store! I had to return some shoes and had lost my receipt and the staff went out of their way to make sure I could exchange the shoes! So helpful and lively people so thank you for a great experience, will...read full review Excellent service today from everyone at the store! I had to return some shoes and had lost my receipt and the staff went out of their way to make sure I could exchange the shoes! So helpful and lively people so thank you for a great experience, will be shopping here again!
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Local Info

Our store in Hanley is located in the Potteries Shoppping Centre. With plenty of parking available, this is a shopper's paradise! We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!