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Wigan/Wigan schuh store

Wigan

Grand Arcade Shopping CentreGround Level Unit 18WiganWN1 1BH0194 241 0639
Kids products available
22 Aug - 28 Aug
  • Mon 0900 - 1730
  • Tue 0900 - 1730
  • Wed 0900 - 1730
  • Thu 0900 - 1730
  • Fri 0900 - 1730
  • Sat 0900 - 1730
  • Sun1030 - 1630

29 Aug - 04 Sep
  • Mon 1030 - 1630
  • Tue 0900 - 1730
  • Wed 0900 - 1730
  • Thu 0900 - 1730
  • Fri 0900 - 1730
  • Sat 0900 - 1730
  • Sun1030 - 1630

What you say...
I took my daughter into the store to buy new school shoes. Having an 8yr old with very specific requests and a strong opinion, I knew it wasn't going to be easy. However, our experiences at Wigan proved me wrong. We were served by Jodie who was excep...read full review I took my daughter into the store to buy new school shoes. Having an 8yr old with very specific requests and a strong opinion, I knew it wasn't going to be easy. However, our experiences at Wigan proved me wrong. We were served by Jodie who was exceptionally professional and patient. She listened to what we needed, and my daughters requests, and sought out a number of options. After checking shoe sizes and discovering that the size needed wasn't in stock, Jodie proceeded to find and use an adult pair as a guide. She then proceeded to order a pair into the store for collection. She explained the process clearly and made us aware of an offer available as a result of our purchase. Throughout the whole process, Jodie provided excellent customer care and couldn't have done any more to make us feel comfortable and ultimately satisfied with our choice. She is a great ambassador for your company. Thank you very much Jodie!
Great service, really helpful and friendly member of staff (Jasmine) Great service, really helpful and friendly member of staff (Jasmine)
I had recently visited Cheshire Oaks to purchase Crocs at the Crocs store and found the shop no longer on the retail park . I then visited your store in Liverpool on 30th July and sadly, after enquiring, was shown only a couple of pairs of sandals ...read full review I had recently visited Cheshire Oaks to purchase Crocs at the Crocs store and found the shop no longer on the retail park . I then visited your store in Liverpool on 30th July and sadly, after enquiring, was shown only a couple of pairs of sandals available. I have limited mobility and explained I needed a pair of full shoes like the ones I was wearing. The assistant didn't offer any advice. Then I visited the Wigan store on 5th Aug and although informed the design I wanted wasn't available in store they were willing to order in for me. I was shown the choices onscreen and informed I could have the shoes delivered to my home if i wanted and was assured of a refund if I found I didn't wish to keep them. This helped my decision to place a firm order as a previous pair I had bought seemed to be a tight fit compared to other pairs I owned and I explained that was why I wanted to visit the store to try them on. I find purchasing online quite difficult but being able to place the order in store was excellent. I would like to pass on my grateful thanks to the store employee who was patient and had excellent customer service skills. I decided to purchase 2 pairs of shoes while I was at the store and these were delivered today. I will be keeping them. THANK YOU, WIGAN
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Local Info

Set just a stone's throw away from the city centre, our store in Wigan is located in the well known Grand Arcade Shopping Centre. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!