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Aberdeen Trinity

Aberdeen Trinity
Aberdeen Trinity
Trinity Shopping CentreUnit 8ABERDEENAB11 6BE
When calling our stores, in certain circumstances your call may be recorded for training and quality purposes.
18 Jun - 24 Jun
  • Mon0900 - 1800
  • Tue0900 - 1800
  • Wed0900 - 1800
  • Thu0900 - 2000
  • Fri0900 - 1800
  • Sat0900 - 1800
  • Sun1030 - 1700

25 Jun - 01 Jul
  • Mon0900 - 1800
  • Tue0900 - 1800
  • Wed0900 - 1800
  • Thu0900 - 2000
  • Fri0900 - 1800
  • Sat0900 - 1800
  • Sun1030 - 1700

Overall
97%
of 168 customers are happy with our overall service experience
Easy Score
98%
of 168 customers said they had an easy experience
Recommend
97%
of 168 customers would recommend schuh to a friend
What you say...
Rated 97.33% based on 168 customer reviews
Staff were Great!
I popped into after work to choose a pair of Toms. I was warmly greeted by a woman called Louise and and we chatted for a little bit about what I was looking for, I took some time to browse and then Louise and I chatted again and I requested a few pairs to try on, she used her device to request someone to bring them down for us and he appeared like two seconds later, I believe his name was Kieran. He quickly removed the boxes of the shoes that didn't fit and left me with the ones I liked that I was trying to decide between. Louise and I chatted again about which ones I had narrowed it down to and she helped me make a decision. I paid there by card without needing to go to a till point and she informed me of the very generous returns policy (which I wont need because I'm really happy with the shoes). Everyone was helpful, friendly and the whole process was really quick, easy and there was a nice atmosphere in the shop.
The assistants were very friendly and helpful and also gave me the space and time to think when I couldn't make up my mind
I had great customer service in the shop today. Even though it was a Saturday afternoon and the shop was quite busy, the staff were lovely and helpful as always. I picked up the particular shoes that I was wanting to purchase, a lovely girl came over and asked if she could help, then i asked if they had the shoes available in my size to which she said yes and that someone would bring them down ASAP. Not more than 5 minutes later another girl appeared with the shoes asking if I wanted to try them on before taking them to the till for me to pay. At the till we were greeted with a gentleman who was comfortable talking to us and made us feel welcomed in the shop. Overall i was very pleased with the customer service from SCHUH and it started my shopping journey off to an amazing start! Well done staff at SCHUH!!
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Local Info

Our store in Aberdeen is located in the busy Trinity Shopping Centre. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!

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