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Edinburgh Ocean Terminal

Edinburgh Ocean Terminal
Edinburgh Ocean Terminal
Ocean Terminal Shopping CentreGround Floor EdinburghEH6 6JJ
When calling our stores, in certain circumstances your call may be recorded for training and quality purposes.
25 May - 31 May
  • MonCLOSED
  • TueCLOSED
  • WedCLOSED
  • ThuCLOSED
  • FriCLOSED
  • SatCLOSED
  • SunCLOSED
01 Jun - 07 Jun
  • MonCLOSED
  • TueCLOSED
  • WedCLOSED
  • ThuCLOSED
  • FriCLOSED
  • SatCLOSED
  • SunCLOSED
Overall
96%
of 432 customers are happy with our overall service experience
Easy Score
97%
of 432 customers said they had an easy experience
Recommend
95%
of 432 customers would recommend schuh to a friend
What you say...
Rated 96.00% based on 432 customer reviews
Friendly and helpful staff
I bought my vans in September 2019 but hadn't worn them for a while. I put them on this morning and noticed the stitching had come away on the two front panels of the shoe and one at the back. This was only the right shoe and the left shoe absolutely fine. I tweeted Schuh help asking for assistance. Within minutes i was told to visit the shop and provide the tweet details and also my receipt. The two ladies in the shop were really helpful, examined the shoe and were happy for me to swap them for a new pair of vans due to there being a manufacturing issue. The service was faultless and made it really easy to rectify the decision. All in all it took me 30 minutes between tweeting and getting the new shoes in the shop (im lucky i work so closely to the store) Thanks very much for the help provided!!
The shop assistant was exceptionally good with our son. Please pass on our thanks. She’s an asset to your company.
Great experience, Great staff, Very friendly and nice :-)
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Local Info

Because Edinburgh city centre can sometimes be super busy, we've got you sorted with our store in Ocean Terminal where you can park your car and take your time shopping. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so you're little ones can be on trend with you too!

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