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London White City

London White City
London White City
Westfield London Shopping CentLevel 2 Unit 2114, Shepherds BLondonW12 7GE
When calling our stores, in certain circumstances your call may be recorded for training and quality purposes.
23 Jul - 29 Jul
  • Mon1000 - 2200
  • Tue1000 - 2200
  • Wed1000 - 2200
  • Thu1000 - 2200
  • Fri1000 - 2200
  • Sat1000 - 2200
  • Sun1200 - 1800

30 Jul - 05 Aug
  • Mon1000 - 2200
  • Tue1000 - 2200
  • Wed1000 - 2200
  • Thu1000 - 2200
  • Fri1000 - 2200
  • Sat1000 - 2200
  • Sun1200 - 1800

Overall
95%
of 263 customers are happy with our overall service experience
Easy Score
96%
of 263 customers said they had an easy experience
Recommend
94%
of 263 customers would recommend schuh to a friend
What you say...
Rated 95.00% based on 263 customer reviews
Star were friendly and helpful without being pushy
The staff at the store are very friendly and approachable. I was initially served by Nicole (sorry if that's wrong) she was fantastic and definitely great at her job. The shoe that I asked for wasn't available in my size so she offered to let me try on the same shoe in a different colour just for sizing and then have the pair I wanted delivered to my house. This is such a simple gesture but I have never had this offered to me in a shoe shop before and it makes so much sense! Usually I'm met with the sorry we don't have that, I then leave empty handed and walk around the corner to a competitors store. But she made the sale without even having the shoes in store and I left happy feeling like a valued customer. I was checked out at the tills by Kemara she again was really friendly and approachable. There was just a great vibe in the store with happy staff who seemed to enjoy their jobs, a really great team :) They made my day just by going that extra mile
Places never have size 8! So happy to have found them, and such an easy process! The staff here are amazing!
The girl that served me was incredibly rude, I have never had such a bad experience before. She didn’t listen to any of my questions about the measurements of my daughters feet. I asked her to bring out two different sizes and she o love you bought one, slung it in the chair next to us and walked off. When I went over and asked for the other size, she laughed and said I was in a bad mood! I asked to speak to the manager who couldn’t have been more pleasant. I never complain and felt embarrassed, but the manager more than made up for the assistants behaviour. What a shame that you have someone like that working there when the rest of the staff are so nice
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Local Info

Set in the northern part of Shepherd's Bush, our store in White City in London can be found in the bustling Westfield Shopping Centre. Hop off the underground at either Wood Lane or Shepherd’s Bush station and you’re only minutes away from our lovely store! We have a huge range of brands to suit all tastes including Timberland, Nike, UGG and many more. Whether you're a lover of trainers or looking for the perfect pair of high heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so you're little ones can be on trend with you too!

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