Metro Centre Kids
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Metro Centre Kids
The Red MallLower Level Unit 265GatesheadNE11 9HX
- Sun1030 - 1700
of 844 customers are happy with our overall service experience
of 844 customers said they had an easy experience
of 844 customers would recommend schuh to a friend
based on 844 customer reviews
The woman who served me was very helpful and went out of her way to make shure I was happy and made the kids feel comfortable with the right size shoes very good at her job
The staff member was incredible with my little boy. He’s only 2 and walked into the shop stating I’m not taking my shoes off and I don’t want to have my feet measured. She was very friendly and extremely patient with him. She gave him I a balloon and he instantly allowed her to measure his feet. She knew when to allow me to take control and stepped in at convenient times to check his shoes fit. Very pleased with our visit today.
Order a 9.5 but received a 7.5 in the post. Contacted Schuh customer care who advised they were sold out right across the company. A similar replacement was offered which were discounted but I'd still have a spend £5 to make up the difference. I receive the wrong size but still have to spent extra to get some trainers to fit my son doesn't seem great service. Will just go for the refund which is disappointing.
Store was busy but manager chatted to us while we waited for an assistant. The assistant (Megan) was brilliant with my son, really natural and chatty. The trainers we wanted were in stock and we left happy! :)
Our kids store in Gateshead on Newcastle upon Tyne is located in the famous Metrocentre a shopaholic’s paradise. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more which will keep your kids on trend, and if they need school shoes, we've got them sorted! We also offer a free kids fitting service in-store so come on down.