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Milton Keynes

Milton Keynes
Milton Keynes
Midsummer Place CentreWest Walk Unit 28Milton KeynesMK9 3GA
When calling our stores, in certain circumstances your call may be recorded for training and quality purposes.
15 Oct - 21 Oct
  • Mon0930 - 1800
  • Tue0930 - 1800
  • Wed0930 - 1800
  • Thu0930 - 2000
  • Fri0930 - 2000
  • Sat0900 - 1900
  • Sun1100 - 1700

22 Oct - 28 Oct
  • Mon0930 - 1800
  • Tue0930 - 1800
  • Wed0930 - 1800
  • Thu0930 - 2000
  • Fri0930 - 2000
  • Sat0900 - 1900
  • Sun1100 - 1700

Overall
97%
of 798 customers are happy with our overall service experience
Easy Score
97%
of 798 customers said they had an easy experience
Recommend
97%
of 798 customers would recommend schuh to a friend
What you say...
Rated 97.00% based on 798 customer reviews
I never write reviews but the customer service in the shop in intu MK was outstanding. All staff very friendly and helpful - nothing is too much trouble for them. I am gutted that I did not asked them for names as all of them deserve recognition! Well done and I will definitely come back soon!
Taylor was very helpful and explained the £10 off offer to us. This made myself buy another pair. He was very polite and as a manger of a retail store I would love to have en employee like him.
Today I went into what was a very busy shop and received the best customer service from a young lady called Tasmin. She went up and beyond to make sure I got a smooth service demonstrating excellent professionalism and customer care. When I went into the shop all the staff were very busy. Tasmin was between talking to one customer and coming back and forth from the store room to serve another. Rather than ignoring me Tasmin went out of her way professionally multi tasking to ask if I needed help. I was buying my two year old son a pair of trainers and needed his feet measuring. Tasmin immediately collected the board from the other end of the shop and although very busy towards the end of the day she gave her full time, attention and advice on the best size. When it came to pay all the systems went down. Tasmin and the manager handled the situation very well. Not airing their frustrations but effectively, calmly and professionally resolved the problem talking to customers and clearing the back log of paying customers very quickly. As part of my job I teach professional vocational skills to a variety of students, especial customer service skills. It was very apparent that Tasmin and the store manager have a natural talent for effective customer service. They made what could have been a nightmare experience enjoyable. I wish I had a team like that when I was a manager.
What a lovely experience. I was greeted instantly and then left to browse. As soon as I spotted something I liked, the right size was obtained for me to try on. Both girls were very friendly and professional. Impressive. AND I'd walked thru 2 large dept stores that morning and been totally ignored. I will be back - you've gained a customer, thanks to Meg and her colleague.
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Local Info

Our store in Milton Keynes is located in the Central Milton Keynes Shopping Centre on the intu section, formerly known as Midsummer Place. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!

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