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St Albans

St Albans
St Albans
Unit 13The MaltingsSt AlbansAL1 3HL
When calling our stores, in certain circumstances your call may be recorded for training and quality purposes.
22 Jul - 28 Jul
  • Mon0900 - 1800
  • Tue0900 - 1800
  • Wed0900 - 1800
  • Thu0900 - 1800
  • Fri0900 - 1800
  • Sat0900 - 1800
  • Sun1030 - 1700
29 Jul - 04 Aug
  • Mon0900 - 1800
  • Tue0900 - 1800
  • Wed0900 - 1800
  • Thu0900 - 1800
  • Fri0900 - 1800
  • Sat0900 - 1800
  • Sun1030 - 1700
Overall
96%
of 321 customers are happy with our overall service experience
Easy Score
97%
of 321 customers said they had an easy experience
Recommend
96%
of 321 customers would recommend schuh to a friend
What you say...
Rated 96.33% based on 321 customer reviews
Popped in store, colleagues asked if i needed help, i was after a specific item check. Which she did, another colleague helped with shoes and then finished purchase. Pleasant ladies and smooth transaction. Came back later for a second pair as a friend requested. Very similar experience but mainly with a young gentleman this time.
I was treated so kindly I’m store. Holly greeted me as soon as I walked in but didn’t hover around me or make me feel like I was about to get the big sales talk while I browsed. She left me to look but as soon as I had a couple of choices she immediately found my size. Yep people were helping me and three staff were smiley helpful and full of positive comments. Thank you so much. Oh and to top it all Holly ( I think she said holly as her name ) polished the shoes and checked them over fully for marks. I’m very impressed and will be back again. Thank you so muc. The guy who took my money was also great. So you should certainly give this store plenty of praise. I never expect any shop staff to be so bubbly right at the end of the day like this. But they were! Love my DMs ... thank you
Greeted with smile and when I went to a sandal she said she loved them! I am a sales woman and know that’s what customer needs to hear and yup I bought them.. also being greeted was perfect for the sale for me!! Smiley woman I think the manager. Hollie something? Didn’t catch the name! Please let her know she doing a nice job!
All the shop assistants in the store are very friendly and welcoming. There was a problem finding the matching shoe but the assistant (Ellie), who was very smiley and apologetic, said she would definitely track it down, which she did. She apologised again for the delay and thanked us for being patient and waiting. Excellent customer service.
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Local Info

Our store in St. Albans is located in the busy Maltings area! We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!

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