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West Bromwich

West Bromwich
West Bromwich
New Square Shopping CentreUnit 6West BromwichB70 7PP
When calling our stores, in certain circumstances your call may be recorded for training and quality purposes.
11 Nov - 17 Nov
  • Mon0900 - 1900
  • Tue0900 - 1900
  • Wed0900 - 1900
  • Thu0900 - 2000
  • Fri0900 - 1900
  • Sat0900 - 1900
  • Sun1100 - 1700
18 Nov - 24 Nov
  • Mon0900 - 1900
  • Tue0900 - 1900
  • Wed0900 - 1900
  • Thu0900 - 2000
  • Fri0900 - 1900
  • Sat0900 - 1900
  • Sun1100 - 1700
Overall
96%
of 641 customers are happy with our overall service experience
Easy Score
97%
of 641 customers said they had an easy experience
Recommend
96%
of 641 customers would recommend schuh to a friend
What you say...
Rated 96.33% based on 641 customer reviews
Our assistant Ayesha was exceptional with my autistic daughter. She explained the process of measuring her feet. She was very respectful of my daughters anxiousness. She advised some styles over other as they would be easier for her because of my daughters dyspraxia. At every stage she asked if it was ok to touch her and if she was happy to carry on. She spoke gently and gave her time to answer. I can honestly say this was the easiest shoe shopping experience for my daughter ever. Ayesha was a star ??
My assistant Preyah was very helpful and gave great customer service
Arrived in store to look for my son’s school shoes. Ayesha served us and she was really nice. She was patient, helpful and friendly, and she went out of her way to ensure that we were happy with my son’s shoes. Overall she made the experience an easy one and my son was happy with her. Also her manners were really nice. She absolutely nailed customer service!!
I went looking for some Birkenstocks and was assisted by Afsha. She immediately approached me letting me know she was available to provide sizes and was very attentive and helpful throughout my shopping experience. She was a very pleasant young lady and used her expertise on the brand to recommend me a great pair of Birkenstocks suited to my needs, as I'll be walking a great distance in the coming week and needed a comfortable yet stylish sandal. Her help was excellent and I'll definitely be visiting the store in future due to the good quality of customer service I received during my visit.
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Local Info

Best known for its football club, our store in West Bromwich is located in the New Square Shopping Centre. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!

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