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Derby

Derby
Derby
Intu Derby Shopping CentreLevel 2 Unit 4260DerbyDE1 2PQ
When calling our stores, in certain circumstances your call may be recorded for training and quality purposes.
15 Jul - 21 Jul
  • Mon0900 - 1800
  • Tue0900 - 1800
  • Wed0900 - 1800
  • Thu0900 - 2000
  • Fri0900 - 2000
  • Sat0900 - 1900
  • Sun1030 - 1630
22 Jul - 28 Jul
  • Mon0900 - 1800
  • Tue0900 - 1800
  • Wed0900 - 1800
  • Thu0900 - 2000
  • Fri0900 - 2000
  • Sat0900 - 1900
  • Sun1030 - 1630
Overall
94%
of 646 customers are happy with our overall service experience
Easy Score
94%
of 646 customers said they had an easy experience
Recommend
94%
of 646 customers would recommend schuh to a friend
What you say...
Rated 94.00% based on 646 customer reviews
Superb customer service from Lucy, fitting shoes for our toddler. He usually hates trying on new shoes - this was the first time he actually ENJOYED it! Lucy was patient, engaging and very helpful. Also assisted my wife in trying on several pairs of trainers (she also purchased). No pressure, no rush...just professional advice from a superb member of your team. Very impressed.
Isabelle our assistant was delightful and very helpful
Staff were really helpful for me (disabled, using crutches). Originally went to return an online order as they were too small believing I couldn't get the size up as it wasn't available when I ordered them. They made me aware I could in fact get the size up and also got me a pair by the same brand to try on and see how the length fit. Fingers crossed the new pair are good!
I visited the store twice, on both occasions I was greeted as I entered the store. The second time was because I was interested in purchasing. The advisor assisted me in finding my desired size, they didn’t have the shoe in stock which was a bit of a pain as I like to walk away with what I’ve purchased. However, the advisor offered to find the same shoe in a different colour and get the preferred colour orders to my home address. Great thinking on his part, I would have just walked over to another store to buy the shoes. Great advice from staff, happy, friendly and would shop at this store again.
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Local Info

Our store in Derby is located in the Intu Shopping Centre (formerly known as Westfield Shopping Centre) - a shoppers paradise! We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so you're little ones can be on trend with you too!

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