Livingston The Elements
Livingston The Elements
The Centre: Elements SquareUnit 316LivingstonEH54 6GS
18 Jun - 24 Jun
- Mon0900 - 1800
- Tue0900 - 1800
- Wed0900 - 1800
- Thu0900 - 2000
- Fri0900 - 1830
- Sat0900 - 1830
- Sun1000 - 1800
25 Jun - 01 Jul
- Mon0900 - 1800
- Tue0900 - 1800
- Wed0900 - 1800
- Thu0900 - 2000
- Fri0900 - 1830
- Sat0900 - 1830
- Sun1000 - 1800
Overall
94%
of 282 customers are happy with our overall service experience
Easy Score
95%
of 282 customers said they had an easy experience
Recommend
94%
of 282 customers would recommend schuh to a friend
What you say...
Shelly
2018-06-13
staff very friendly and helpful especially that served me.
Liked the fact can now pay with card rather than having to wait at till to purchase as I hate queues :)
Brilliant idea.
Thanks again for great customer service !!
Catriona Sinclair
2018-06-09
Ross was very helpful and friendly and made my shopping experience very relaxed and easy.
Nicola McCready
2018-06-09
After travelling over 20miles to the store to exchange x2 pairs of trainers our children got as a gift a few weeks ago. One had the gift receipt and the other didnt . All we wanted to do was change for a bigger size. We were informed by not only 1 but 3 different memwbers of staff this was not possible without details from the card that paid for them. Explained they were a gift and we did not have that information and we were told then there was nothing that could be done and to take them back to the store we believed them to be from ince we had this information. I found the staff very unhelpful. It was obvious they were from schuh had labels on them and the the box was clearly labelled with your stickers. My husband is a manager in retail and said he doubted what we were being told was true but he was not going to stand and argue about it.
We left the store contact the boys aunt who had bought them, got the details we were told we needed and then headed to glasgow fort store.
Arrived at the glasgow fort store explained to the girl their that we now have the information and she was totally shocked by what we were told as this was not the case to change for a size we did not need any of that information. The girls in the glasgow fort store could not have been more helpful in assisting us. They asked did we know if they had them in stock and i had said they didnt check or mention stock so we did not even know if they had them instock.
The girls at the fort could not apolygise enough for all the inconvience caused and the fact we were all over the country to two different store when there was no need. We always buy our childrens shoe from you and indeed other childrens gifts but that experience has made me think twice in future.
Extremely dissappointed with the customer service received from your livingstone store and the three members off staff who dealt with us yesterday including the manager
Nicola mccready
Mary McAndrew
2018-05-31
Excellent service from a very pleasant girl called Louise.
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Local Info
Our store in Livingston is located in the Elements Square zone of The Centre. With plenty of parking, shops and restuarants, you'll definitely be kept busy on your visit. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!