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Newcastle

Newcastle
Newcastle
Eldon Square Shopping CentreUpper Mall Unit 15NewcastleNE1 7XD
21 May - 27 May
  • Mon0900 - 2000
  • Tue0900 - 2000
  • Wed0900 - 2000
  • Thu0900 - 2000
  • Fri0900 - 2000
  • Sat0900 - 1900
  • Sun1100 - 1700

28 May - 03 Jun
  • Mon1000 - 1800
  • Tue0900 - 2000
  • Wed0900 - 2000
  • Thu0900 - 2000
  • Fri0900 - 2000
  • Sat0900 - 1900
  • Sun1100 - 1700

Overall
94%
of 375 customers are happy with our overall service experience
Easy Score
95%
of 375 customers said they had an easy experience
Recommend
94%
of 375 customers would recommend schuh to a friend
What you say...
Rated 94.33% based on 375 customer reviews
Friendly, swift, efficient customer service and the items were an unexpectedly reasonable price. Very satisfied.
Served by Katie (86) who gave excellent service and was a credit to the store.
I had visited the kids store in Gateshead and took shoes with me as I knew I was able to get money off. We purchased trainers £35 and got money off at this point I was told it was only one pair per transaction something that had changed since the previous visit. The other shoes I had with me were taken from me and I was given vouchers in order to get money off. While in Newcastle branch I was advised I was unable to claim the £5 off my £45 purchase even though I was buying a pair of child’s trainers I wasn’t in the kids branch of Schuh!!!!! I think this is misleading as this isn’t advised when the vouchers given and my shoes were taken from me in the metro centre I can’t see what the problem is in taking the voucher off the purchase as I was purchasing children’s shoes! For these reasons I am not going to revisit and patronise the stores as I think you have mislead me only giving snippets of information rather than all of the rules regarding the vouchers. If I had known this I would have thought twice about giving my child’s old shoes to the store.
I was served by Lorna at the intu Gateshead store today. I was looking for a pair of Toms and she was incredibly helpful. I was struggling between sizes and she gave me plenty of advice without making me feel pressured for a decision. Would definitely return!
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Local Info

Set in the heart of the city centre, our store in Newcastle is located in the well known Intu Eldon Square Shopping Centre. Whether you're popping out on your lunch break or shopping until you drop around Grainger Town, don't forget to jump into our store! We are also only a 6 minute stroll from Newcastle Central train station! We have a huge range of brands to suit all tastes including Nike, Converse, UGG and many more. Whether you're a lover of trainers or looking for the perfect pair of high heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!

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