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York

York
York
26 DavygateYorkYO1 8RJ
When calling our stores, in certain circumstances your call may be recorded for training and quality purposes.
12 Nov - 18 Nov
  • Mon0900 - 1800
  • Tue0900 - 1800
  • Wed0900 - 1800
  • Thu0900 - 1800
  • Fri0900 - 1800
  • Sat0900 - 1800
  • Sun1100 - 1700

19 Nov - 25 Nov
  • Mon0900 - 1800
  • Tue0900 - 1800
  • Wed0900 - 1800
  • Thu0900 - 1900
  • Fri0830 - 1900
  • Sat0900 - 1900
  • Sun1030 - 1730

Overall
94%
of 328 customers are happy with our overall service experience
Easy Score
94%
of 328 customers said they had an easy experience
Recommend
94%
of 328 customers would recommend schuh to a friend
What you say...
Rated 94.00% based on 328 customer reviews
Ib from York was great. Helped me to decide which pair of shoes to go for and gave me useful advice about which colours and styles would match my suit. Very helpful!
I must say my experience in The York branch of Schuh really was an excellent one. I was greeted by a young man named Michael who was the most helpful and well mannered sales clerk that I have ever come across. I was having a nosey at the ladies trainer section when he came up and asked me if I needed any help - I certainly did! He helped me pick out a few styles to try on and I found that my favourite style didn’t quite fit right, but alas! my size was not available on the display shelves :( Michael, the darling, went off to find me the right size and briskly returned with the trainers in hand! Oh I loved them! I took them to the checkout but (oops!) I had forgotten my purse! Sadly I didn’t manage to make my purchase that day but I certainly had a wonderful experience and will be returning!
I have shopped in Schuh quite a lot but this is the first time I have found it difficult to get assistance from a member of staff. Normally the staff are very forthcoming and welcoming. Sadly this was not the case on Sunday. Eventually two male members of staff spotted that we (myself and my daughter) clearly needed assistance but stayed behind a display discussing which one of them was actually going to help us as neither seemed keen. We had three pairs of trainers and a pair of boots which my daughter wanted to try. Only two pairs of the trainers were available in her size but there was no offer to order the other items in her size (again this has been my previous experience). We ended up buying both pairs and spent money in a different shop buying boots. Overall, I got quite a poor impression of the York city branch on this occasion which has rather put me off shopping there again.
Michael was very helpful in helping us finalise our decision.
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Local Info

Our store in York is located in busy shopping area of Davygate. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!

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