When calling our stores, in certain circumstances your call may be recorded for training and quality purposes.
The Red MallLower Level Unit 263/264GatesheadNE11 9HX
- Mon0900 - 2100
- Tue0900 - 2100
- Wed0900 - 2100
- Thu0900 - 2100
- Fri0900 - 2100
- Sat0900 - 1900
- Sun1030 - 1700
- Mon0900 - 2200
- Tue0900 - 2200
- Wed0900 - 2200
- Thu0900 - 2200
- Fri0900 - 2200
- Sat0900 - 2000
- Sun1030 - 1700
of 730 customers are happy with our overall service experience
of 730 customers said they had an easy experience
of 730 customers would recommend schuh to a friend
based on 730 customer reviews
Very pleasant, was easy to get served and answered my questions with ease. Didn’t feel rushed when deciding between two different pairs. Payment was easy without having to go to the till.
Can’t fault my experience shopping in schuh today got seen to straight away got what i needed straight away the assistants were amazing the two lasses who helped me were great one who went out the back to find the size i needed and the other who took my payment were great chatty full of smiles very helpful keep up the good work :)
The lad who served us was skilled in customer service and knowledgeable about the shoes. We are awkward customers, buying school shoes for an autistic young adult, but he provided a friendly, competent service without being pushy or inpatient, offering sensible suggestions. Full marks, thanks x
Absolutely fantastic customer service from Thomas.. He is definitely a credit to your shop.
Our store in Gateshead on Newcastle upon Tyne is located in the well known Metrocentre where shoppers' dreams come true! We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!