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Birmingham Fort

Birmingham Fort
Birmingham Fort
14B, The Fort Shopping Park20 Fort ParkwayBirminghamB24 9FP
When calling our stores, in certain circumstances your call may be recorded for training and quality purposes.
22 Jul - 28 Jul
  • Mon0930 - 2000
  • Tue0930 - 2000
  • Wed0930 - 2000
  • Thu0930 - 2100
  • Fri0930 - 2000
  • Sat0900 - 1900
  • Sun1100 - 1700
29 Jul - 04 Aug
  • Mon0930 - 2000
  • Tue0930 - 2000
  • Wed0930 - 2000
  • Thu0930 - 2100
  • Fri0930 - 2000
  • Sat0900 - 1900
  • Sun1100 - 1700
Overall
97%
of 505 customers are happy with our overall service experience
Easy Score
98%
of 505 customers said they had an easy experience
Recommend
97%
of 505 customers would recommend schuh to a friend
What you say...
Rated 97.33% based on 505 customer reviews
The lady that dealt with us was exceptional I think her name was simran She was very good with our daughter
The young lady that served us (fair hair/freckles) was one of the most helpful sales assistants I have ever come across. She helped my daughter decide on a comfortable and practical pair of sandals for our beach trip. Using her knowledge she recommended on a size to grow into and took the time to use good soft skills when speaking to my child. I can say that she went out of her way, not just yo get a quick sale on the most expensive pair of footwear the the right footwear for the occassion. Keep up the good work, custoner service excellence 10/10 .
I was served by a lovely man who was so helpful and polite. The service was quick and efficient and exactly what I needed as was rushing about to get a few things done. I am not usually one for leaving feedback but I was so happy with the service I feel I have to. Thanks Donna
I ordered some trainers online and when they were delivered they was damaged slightly. So I rang the Fort store and spoke to Lauren who told me they had a pair of the same trainers in stock. So I went into the store and saw Lauren who apologised for the damage on the trainers (wasnt her fault) and swapped over the trainers. She was very polite, courteous and professional in the manner she sorted out the exchange. A real assett to your company. Keep up the good work Lauren!
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Local Info

Our second store in Birmingham is located in the Fort Shopping Centre. We have a huge range of brands to suit all tastes including Nike, Converse, Vans and many more. Whether you're a lover of trainers or looking for the perfect pair of heels, you're sure to find something here at schuh. We also offer a great selection of kids shoes so your little ones can be on trend with you too!

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