Here To Help!
Cookie Notice
1. Who we are
We are schuh Limited (known as schuh), a company registered in Scotland (company number SC125327) whose registered office is at 1 Neilson Square, Deans Industrial Estate, Livingston, EH54 8RQ.
We are a data controller for the purposes of the General Data Protection Regulation (Regulation (EU) 2016/679) and related data protection legislation.
Our registration number at the Information Commissioner's Office is Z6015719.
2. Information about our use of cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are acknowledging our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the tables below;
Company/Website |
Purpose |
| web.vee24.com | Live Chat session continuity |
| google.com | Website analytics, marketing analytics |
| incapsula.com | Essential for session operation |
| mention-me.com | Referral Marketing |
| nccgroup-webperf.com | Website monitoring |
| sessioncam.com | Website monitoring |
| facebook.com | Retargeting |
| Awin.com | Affiliate marketing tracking |
| myunidays.com | Enabling student discount |
| criteo.com |
Display Advertising. Criteo will also invoke other third parties, there is a comprehensive list here: https://www.criteo.com/privacy/criteo-works-with-the-following-platforms/ |
| Salesforce |
Personalised content across display advertising and social media advertising |
Cookies can only be refused by organisation, not by cookie type. If you require further information about the cookies, please contact our Data Protection Officer.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
3. Managing cookies
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site and you will not be able to purchase any products.
If you've visited this website before, there may be previously-set cookies on your computer. You can find out how to delete them from the sites listed below.
- Cookie settings in Firefox
- Cookie settings in Internet Explorer
- Cookie settings in Google Chrome
- Cookie settings in Safari (OS X)
- Cookie settings in Safari (iOS)
- Cookie settings in Android
More information on cookies, their use and how to accept or reject them can be found at www.allaboutcookies.org.
4. Other information
We also use analytic services to help us understand how effective our content is, what interests our users have, and to improve how this website works. In addition, we use web beacons or tracking pixels to count visitor number and performance cookies to track how many individual users access this website and how often.
This information is used mainly for statistical purposes however we share details of in-store transactions with Google together with information obtained from in-store beacons, which could be used to personally identify a user.
5. Data protection
For more information, please see our Privacy Notice.