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Overall

93%

of 1,331,420 customers are happy with our overall service experience

Easy Score

93%

of 1,331,420 customers said they had an easy experience

Recommend

93%

of 1,331,420 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

Website

4/5

11/10/2025David LangeGood overall

Website

4/5

11/10/2025Alex Graham-GarnerOnly started my order because I had a 20% off code for my birthday but that didn't even end up working and I'm quite annoyed, only got the email the day it ran out but I was already through adding vouchers for money off and I did really end up wanting what I was looking at. Thankfully klarna means I can get them while in stock since I didn't actually have 20% off like I expected. Otherwise very good and user friendly site, easy to back out of a payment option if the wrong one was selected. Really simple to add reward vouchers at checkout and great that you require a code that comes through email, and then have to which you want to use, makes it very easy to keep track and control what you're using on a purchase. Great selection of options for delivery and pick up to suit each customer, definitely helps people like me who can't always afford the shipping on items or can't make it into the store easily, happy with my purchase and the ease of using the site, looking forward to getting my shoes.

Website

4.5/5

11/10/2025Rosemary AllanQuick & easy to use. Item had been out of stock but just kept checking as I could see stock levels were changing. Quick & easy ordering.

4984/61928

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