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Overall

93%

of 1,331,634 customers are happy with our overall service experience

Easy Score

93%

of 1,331,634 customers said they had an easy experience

Recommend

93%

of 1,331,634 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

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Website

3/5

05/09/2025Tara CrosbieOn android Samsung A55, when you click on an item to view it and then click back to continue viewing items that you have filtered it does not take you back to the ls item viewed. It takes you like 10 pairs of shoes down the page so you have to scroll back to to the last pair of shoes you viewed. Filters are also sporadic when trying to put in a price range. E.g., I selected size 4, shoe type (boot, trainer etc) hen a price range. As soon as you put in the price range and go back you lose all the search filters. Should also add carrying out on phone browser not the app. Hope this helps.

Website

1/5

05/09/2025Vivienne PeresI have discount code des and every time. Put it in it was not excepting the codes and in the end I only got £5 discount code,and when we get to the payment then it keeps on oops a problem occurred .

Website

0/5

05/09/2025Lawson KingI really don't understand why I have had £6 deducted from my refund. After paying £3 delivery as well. The sizing was wrong on this particular shoe. I am always a regular size 9. I am really not impressed. I will not be ordering from Schuh again.

5443/61972

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