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Overall

93%

of 1,331,634 customers are happy with our overall service experience

Easy Score

93%

of 1,331,634 customers said they had an easy experience

Recommend

93%

of 1,331,634 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

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Website

5/5

25/08/2025Sally RidingPLEASE FORWARD THIS TO COLIN TEMPLE CEO Until last Saturday if ever I have looked for shoes in one of yourbranches I have been totally underwhelmed. My experience and opinion is now quite the opposite - exceedingly positive! i needed a pait of trainers for work. One ypung gentlemanm - tall., very slim build, dark wavy hair- gave me the best customer service I have had for a very long time. I wear insoles so finding suitable trainers wasn't easy and was time consuming. Throughout the time we also had a really decent conversation which only enhanced the experience further. The store had closed but the young man found another pair that may fit and was insistent I triy. .Unfortunately they didn't either. Then the manager asked how I was getting on - I explained and he came up with a hopeful solution. Again his manner and patience was fantastic. Your store is truly exemplary!

Website

5/5

25/08/2025Sarah CampbellLove that you stock so many different types of shoes

Website

5/5

25/08/2025Sara HardingGreat service

5621/61988

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