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Overall

93%

of 1,331,420 customers are happy with our overall service experience

Easy Score

93%

of 1,331,420 customers said they had an easy experience

Recommend

93%

of 1,331,420 customers would recommend schuh to a friend

How was it for you?

We love hearing from you, and thought we'd let you all see the comments left for us by customers via our Feedback form.

LEAVE FEEDBACK

Website

1/5

03/10/2025Deana Bisgrove hello I ordered a gift card on the 20th of September and there’s no sign of it anyway even in an email or whether you sent it out but I don’t know where it is. Please could you find out for me? Many thanks Bisgrove

Website

1/5

03/10/2025Marj GrassYour Schub club is no help for anyone you tried with the codes sent and by the time it takes to write them down it’s impossible.

Website

1/5

03/10/2025Sari Prust's complaint After a long conversation with your staff member, I was told as the sizing of the croc was so bad he would waver the return postage. This clearly hasn't happened. So I prob will not use the online service again. I buy crocs all the time and I know what size I am, and the US size difference, but there was clearly some mistake with these ones, but to be told by your staff that I've ordered the wrong size, is not the best way to treat customers. I even took photos of my one I bought direct from croc and your ones and there is possibly a 2 size difference.

5088/61928

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